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Crowne Plaza - ANA Hamamatsu by IHG

Property class: 3.5
3.5-star hotel near Act Tower

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Photo gallery for Crowne Plaza - ANA Hamamatsu by IHG

3 restaurants; breakfast, lunch, and dinner served
Meeting facility
A modern interior with wooden flooring, a curved counter with food items, and a seating area with yellow and blue chairs.
A modern building with a curved facade, large windows, and a staircase leading to an upper level.
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Place, Act City Hamamatsu
    ‪1 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪4 min walk‬
  • Place, Hamamatsu Castle
    ‪15 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪72 min drive‬

Room options

Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, desk, blackout drapes

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Premium Suite, 3 Twin Beds (Japanese Western)

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, desk, blackout drapes

Premium Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hamamatsu

City center stay.Within a 10-minute walk of this Naka Ward hotel, you'll find Act Tower and Hamamatsu Diorama Factory Museum. Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum are also within half a mile (1 km).

What's nearby

  • Act City Hamamatsu - 1 min walk - 0.1 miles
  • Hamamatsu Observation Deck - 2 min walk - 0.1 miles
  • Act Tower - 3 min walk - 0.2 miles
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.3 miles
  • Hamamatsu Castle - 15 min walk - 0.8 miles

Getting around

  • Hamamatsu Station - 6 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪ひまわり食堂 - ‬3 min walk
  • ‪自笑亭 - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪フィガロ (Figaro) - ‬5 min walk
  • ‪EXCELSIOR CAFFÉ - ‬4 min walk

About this property

Crowne Plaza - ANA Hamamatsu by IHG

3.5-star hotel near Act Tower
There are 3 restaurants on site. WiFi is free in public spaces. There are 2 meeting rooms available. Crowne Plaza - ANA Hamamatsu by IHG also features a vending machine, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hamamatsu hotel.

  • 192 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Elevator
  • Smoking in designated areas
Crowne Plaza - ANA Hamamatsu by IHG offers 192 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Okura Act City Hotel Hamamatsu
Naka Ward
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,003 reviews
$109 nightly
The price is $121
Aug 23 - Aug 24
Okura Act City Hotel Hamamatsu

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

How close is Crowne Plaza - ANA Hamamatsu by IHG to the airport?

Crowne Plaza - ANA Hamamatsu by IHG is 32.3 mi (61-min drive) away from the Mt. Fuji - Shizuoka Airport (FSZ) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza - ANA Hamamatsu by IHG?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza - ANA Hamamatsu by IHG on Aug 30, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza - ANA Hamamatsu by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza - ANA Hamamatsu by IHG.

How close is Crowne Plaza - ANA Hamamatsu by IHG to the beach?

This hotel is 3.1 mi (14-min drive) from Nakatajima Sand Dunes and 7.1 mi (29-min drive) from Maisaka Beach. Don't forget your sunscreen!

Does Crowne Plaza - ANA Hamamatsu by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza - ANA Hamamatsu by IHG, but buffet breakfast is offered for a fee of JPY 2000 for adults and JPY 1100 for children. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 7:00 AM to 9:30 AM.

Is there a casino at Crowne Plaza - ANA Hamamatsu by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza - ANA Hamamatsu by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza - ANA Hamamatsu by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Crowne Plaza - ANA Hamamatsu by IHG have a pool?

Crowne Plaza - ANA Hamamatsu by IHG does not have a pool.

Does Crowne Plaza - ANA Hamamatsu by IHG have a restaurant?

Yes, there are 3 restaurants on site.

Does Crowne Plaza - ANA Hamamatsu by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza - ANA Hamamatsu by IHG to downtown Hamamatsu?

Crowne Plaza - ANA Hamamatsu by IHG is 10.3 mi away from Hamamatsu.

Crowne Plaza - ANA Hamamatsu by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 116 out of 339 reviews
Rating 8 - Good. 128 out of 339 reviews
Rating 6 - Okay. 74 out of 339 reviews
Rating 4 - Poor. 16 out of 339 reviews
Rating 2 - Terrible. 5 out of 339 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023
Verified review

8/10 Good

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Across from the station. My room had a very distant view of Mt. Fuji. Bed was old and could use an upgrade. Breakfast had a good variety and the staff were helpful
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Ronald

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Kazuo

nathing particular
Stayed 1 night in Jul 2025
Verified review

8/10 Good

michiko

Liked: Cleanliness, amenities, property conditions & facilities
朝食なし
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングがとても美味しかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Mayumi

Liked: Cleanliness
指輪など　小物入れを　置いて欲しい。 部屋は　そこそこ値段の割に広かった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities
出張でしたがスタッフの方とても丁寧でした
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, property conditions & facilities
客室は綺麗。 近くの駐車場は、満車。離れた駐車場は、雨の中歩くには遠く狭かった
Stayed 1 night in Apr 2026
Verified review

8/10 Good

SANAE NAKANE

Liked: Staff & service
エアコンの温度調節ができず困ったこと以外に、特に不満はありません。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Katsuyuki

Liked: Cleanliness, amenities, property conditions & facilities
地下駐車場が無く、提携先は一晩 1,000円で利用可。しかし、その場所が分かりにくい。ホテルHPの案内の地図はあるけど、距離感が分からなかった。地図上の表記と実際の駐車場ビルの表示が、同じでなかったり。浜松へ初ドライブの私にとっては、バタバタ。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Takahisa

Liked: Cleanliness, staff & service, property conditions & facilities
2階のレストラン横の男トイレの個室の鍵が壊れていた
Stayed 1 night in Mar 2026
Verified review

8/10 Good

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities
さっぱりとしていて、良い感じでした。
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

NATSUKI

Disliked: Cleanliness, amenities
電気ポットの中が汚く掃除されていなかった
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tomoya

スタッ
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Shin

Liked: Cleanliness
清潔でスタッフの対応も良かった。
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities
全て完璧なホテルでした。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リフォームしたのにエアコン調整かLow Mid Highなのか残念
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

toshiki

食べてない
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利用しませんでしたが、プールなどもあり施設が充実していました。おそらく老舗のホテルであると思われるため、少し建物に古さを感じましたが、宿泊に支障は全くありませんでした。連泊の場合に清掃なしを選択すると、500円のクーポンをもらえました。お土産の足しにできて良かったです。
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

TAKEHIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くで利便性は良かったが料金が割高な気がしました
Stayed 1 night in Sep 2025
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
施設は古いがスタッフの対応と駐車スペース、立地が良い
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

MITSUSHI

Liked: Cleanliness, amenities
ロケーション良い
Stayed 1 night in Jun 2025

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