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Comfort Hotel Hakodate

3.0 star property
3-star hotel near Fort Goryokaku

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Photo gallery for Comfort Hotel Hakodate

Lobby
Free daily buffet breakfast
Business center
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
16-3 Wakamatsu-cho, Hakodate, Hokkaido, 040-0063
  • Ekini Fish Market
    ‪3 min walk‬
  • Morning Market
    ‪3 min walk‬
  • Hakodate Ropeway
    ‪2 min drive‬
  • Hakodate (HKD)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 136 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 136 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 272 sq ft
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Hakodate

Heart of Hakodate.With a stay at this Hakodate hotel, you'll be steps from Morning Market and a 5-minute walk from Ekini Fish Market. Hakodate Seikan Renrakusen Memorial Museum Mashumaru and Hakodate City Hall are also within half a mile (1 km).

What's nearby

  • Ekini Fish Market - 3 min walk - 0.2 miles
  • Morning Market - 3 min walk - 0.2 miles
  • Kanemori Red Brick Warehouse - 15 min walk - 0.8 miles
  • Hakodate Ropeway - 2 min drive - 1.1 miles
  • Mount Hakodate - 5 min drive - 1.7 miles

Getting around

  • Hakodateekimae Station - 1 min walk
  • Hakodate Station - 3 min walk
  • Hakodate Airport (HKD) - 19 min drive

Restaurants

  • ‪回転寿司根室花まる キラリス函館店 - ‬2 min walk
  • ‪函館麺屋四代目 - ‬2 min walk
  • ‪いか清大門 - ‬1 min walk
  • ‪みんなの家居酒屋 すずや - ‬3 min walk
  • ‪津々井軒 - ‬1 min walk

About this property

Comfort Hotel Hakodate

3-star hotel near Fort Goryokaku
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Hakodate. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Hakodate hotel.

  • 1 building
  • 139 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Comfort Hotel Hakodate offers 139 accommodations with coffee/tea makers and slippers. Televisions come with cable channels and pay movies. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Hakodate hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 550 per night)

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Pay movies
  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 550 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hakodate
Comfort Hotel Hakodate
Hakodate Comfort Hotel
Hotel Hakodate
Comfort Inn Hakodate
Comfort Hotel Hakodate Hotel
Comfort Hotel Hakodate Hakodate
Comfort Hotel Hakodate Hotel Hakodate

Frequently asked questions

How close is Comfort Hotel Hakodate to the airport?

Comfort Hotel Hakodate is 5.4 mi (19-min drive) away from the Hakodate Airport (HKD) airport, the closest popular airport to the property.

Does Comfort Hotel Hakodate have an airport shuttle?

Airport shuttle services are not available at Comfort Hotel Hakodate.

Does Comfort Hotel Hakodate offer free breakfast?

Comfort Hotel Hakodate offers free buffet breakfast every day from 5:30 AM to 9:30 AM.

Is there a casino at Comfort Hotel Hakodate?

No, there is no casino at this hotel.

What time is check-in at Comfort Hotel Hakodate?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Comfort Hotel Hakodate?

Free parking is not available at this hotel. Self parking is available for JPY 550 per night.

Does Comfort Hotel Hakodate have a pool?

Comfort Hotel Hakodate does not have a pool.

Does Comfort Hotel Hakodate have a spa?

There are no spa services available at this hotel.

How close is Comfort Hotel Hakodate to downtown Hakodate?

Comfort Hotel Hakodate is 0.2 mi away from Hakodate.

Comfort Hotel Hakodate Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 308 reviews
Rating 8 - Good. 152 out of 308 reviews
Rating 6 - Okay. 42 out of 308 reviews
Rating 4 - Poor. 1 out of 308 reviews
Rating 2 - Terrible. 3 out of 308 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Stayed 2 nights in May 2025

6/10 Okay

Mr.Tr

Business traveler
Liked: Cleanliness
It seems this place is downgrading their service standards due to budget cuts or sometime else. You get what you pay for.
Stayed 1 night in Mar 2025

8/10 Good

Yieng Ting

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Hotel across Hakodate JR station

The hotel was conveniently situated across the Hakodate JR station. The hotel is also adjacent to the tram station at the Hakodate JR station, so that made it easy to get around the city. It was also possible to walk to the morning market and several nearby ramen and izakaya joints, making the hotel very central. The hotel also provided complimentary breakfast, which was appreciated. There was a wide variety of dishes available, including both Japanese and western. It could get busy during peak times. The free beverage station for coffee and hot water and cold water from 1400 to 2400 was also a great plus. The room itself was standard in terms of size for Japan. It was comfortable but I did not enjoy the bed. The bed seemed to not give me enough support for my back and the pillow didn't give me enough support for my neck. I usually don't write about the bed but I found it hard to sleep. Otherwise, the staff were friendly and helpful The location of the hotel is super convenient and would recommend to people who are not as picky as me about beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunmyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Hakodate station (quick walking distance) and friendly staff. The free breakfast was good and convenient for when I had to grab a quick bite before heading out early for a ski day.
Stayed 2 nights in Jan 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Staff & service
It’s a bit musty and small but it does the job. I slept well.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacee CS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Convenient location to the JR station, streetcar and Morning Market.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Qianru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few mins walk from JR Hakodate station, and the tram station is directly in front of the hotel which makes traveling a breeze. Breakfast is provided and it was a decent meal. Will come back again!
Stayed 1 night in Oct 2024

8/10 Good

Sarinah

Liked: Cleanliness, staff & service

Good location

Good location, near to train & tram station. Short walk to the morning market.
Stayed 1 night in Oct 2024

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nothing to complain

Excellent for the price Very clean room and very good front desk staff. Breakfast is nice
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service
The breakfast is excellent for the price of the stay. Staff are very friendly and have a good command of English. There is a nice kaiten sushi next to the hotel that I would recommend.
Stayed 1 night in Jul 2024

8/10 Good

chi hyun

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and lay back town
Stayed 3 nights in Apr 2024

8/10 Good

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the centre of Hakodate. Room quality is expected for the price you paid.

10/10 Excellent

Haofei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean + cheap = great!

Lots of hotels in the area, so I'm guessing this hotel is trying its best to remain competitive. The overall stay was great for its price. Lots of amenities available upon request, and the rooms are impeccably clean. Welcome drinks available for you to self-serve, and the breakfast seemed decent although I did not have them. The hotel seems to be a great choice as long as the price remains favourable compared to others closeby.
Stayed 1 night in Nov 2023

8/10 Good

Fabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and great service, room size smaller than expected and no view from window.
Stayed 4 nights in Nov 2023

8/10 Good

Gaye

Stayed 1 night in Nov 2023

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location and the buffet breakfast. Hotel was good value. Room was compact but functional. Room was hot despite air con down to 16c. Could not open window.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at front was not perfectly kind but the man at breakfast buffet was very efficient, and good quality for the price. Worth the $$$ for sure!
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Stayed 1 night in Oct 2023

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Hotel Hakodate is a great little hotel very close to the station. Room was clean, bed comfortable, breakfast was good. Only down side is there is only one elevator but wait was never too long.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and affordable

Great location. You can see Hakodate JR station as well as Morning market. Not even a minute walk. Check in took less than three minutes and clerk was efficient and got job done professionally. You may pick up night gown, razor, bathroom amenities if you need to. I had free breakfast every day. I read some complaints about it. Look, this is ' bijiho ', that's what Japanese called. Business hotel not Westin or Mandarin oriental. I ate little bit different every morning for 4 days. I enjoyed their breakfast. If you like Japanese type breakfast, please look somewhere else. Room was bit small but then again this is ' bijiho '. They got everything I need during my stay. Everything was clean and laundered. I didn't smell any bleach. You know you get overwhelmed by that smell at some hotel, motel. I didn't turn on TV so I can't comment on that. Air purifier is a nice touch. There is smoking room inside building? I saw the sign. I can't believe this is allowed. Overall my sray was great, I will sray again.
Stayed 4 nights in May 2023