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Era Cruises

5.0 star property
Luxurious 5-star cruise ship with spa

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Photo gallery for Era Cruises

Outdoor pool
Royal Suite, Terrace | 1 bedroom, in-room safe, blackout drapes, soundproofing
2 bars/lounges
Meeting facility
Garden Sea Family Suite, Balcony | 1 bedroom, in-room safe, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • Room service

Explore the area

Map
No 19B, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh
  • Tuan Chau Beach
    ‪7 min walk‬
  • Dolphin Club
    ‪11 min walk‬
  • Ha Long Night Market
    ‪11 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪36 min drive‬

Room options

View all photos for Connecting Suite, Private Balcony

1 bedroom, in-room safe, blackout drapes, soundproofing

Connecting Suite, Private Balcony

  • 969 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony | 1 bedroom, in-room safe, blackout drapes, soundproofing

Garden Sea Family Suite, Balcony

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for King Terrace Suite

King Terrace Suite | 1 bedroom, in-room safe, blackout drapes, soundproofing

King Terrace Suite

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

1 bedroom, in-room safe, blackout drapes, soundproofing

Terrace Suite, Balcony

  • 506 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Royal Suite, Terrace

Royal Suite, Terrace | 1 bedroom, in-room safe, blackout drapes, soundproofing

Royal Suite, Terrace

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ha Long

Seaside stay .This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.
View more Cruise Ships in Ha LongOpens in a new window

What's nearby

  • Tuan Chau Beach - 7 min walk - 0.4 miles
  • Dolphin Club - 11 min walk - 0.6 miles
  • Tuan Chau Amphitheater - 2 min drive - 1.0 mile
  • Ha Long Night Market - 11 min drive - 5.2 miles
  • Bai Chay Beach - 16 min drive - 7.5 miles

Getting around

  • Ga Ha Long Station - 16 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min drive
  • ‪Diamond Restaurant - ‬10 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬11 min drive

About this property

Era Cruises

Luxurious 5-star cruise ship with spa
Era Cruises offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the luxury Era Cruises. An area shuttle within 160 kilometers and a shuttle from the airport to the hotel during limited hours are available for a fee.

This 5-star Ha Long cruise ship is smoke free.

  • 18 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Era Cruises offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.

Languages

English, Vietnamese

Similar properties

Family Suite with Balcony and Ocean View | 1 bedroom, minibar, desk, laptop workspace

Venus Halong Cruises

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 21 reviews
Venus Halong Cruises

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge) up to 160 km
  • Cruise terminal shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 7:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Kayaking
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 940000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

How close is Era Cruises to the airport?

Era Cruises is 25.5 mi (48-min drive) away from the Haiphong (HPH-Cat Bi) airport, the closest popular airport to the property.

Does Era Cruises have an airport shuttle?

Era Cruises offers a shuttle from the airport to the hotel during limited hours, for a charge of VND 940000 per vehicle.

How close is Era Cruises to the beach?

This cruise ship is a short 9-minute walk from Tuan Chau Beach and 7.8 mi (17-min drive) from Bai Chay Beach. Don't forget your sunscreen!

Does Era Cruises offer free breakfast?

Era Cruises offers free continental breakfast every day from 6:00 AM to 7:00 AM.

Is there a casino at Era Cruises?

No, there is no casino at this cruise ship.

What time is check-in at Era Cruises?

Check-in start time: 11:30 AM; Check-in end time: noon.

Is there free parking at Era Cruises?

Free parking is not available at this cruise ship.

Does Era Cruises have a pool?

Era Cruises does not have a pool.

Does Era Cruises have a restaurant?

Yes, there is a restaurant on site.

Does Era Cruises have a spa?

This cruise ship has a spa, which features facials and body treatments.

How close is Era Cruises to downtown Ha Long?

Era Cruises is 6.4 mi away from Ha Long.

Era Cruises Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 91 reviews
Rating 8 - Good. 13 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas of ha longbay are beautiful. The staff were great.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kieu-Chau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Taryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Stayed 2 nights in Feb 2024

10/10 Excellent

Stuart

Stayed 1 night in Jan 2024

10/10 Excellent

Woon Chooi

Stayed 1 night in Dec 2023

6/10 Okay

Gaganjot

Liked: Staff & service
Disliked: Property conditions & facilities
Older cruise
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ZOHAR

Liked: Cleanliness, staff & service, room comfort

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Stayed 2 nights in Sep 2023

6/10 Okay

Sydney

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Stayed 1 night in Sep 2023

6/10 Okay

Alias

It Was Just Okay, Not The Best.

I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Stayed 2 nights in Aug 2023

6/10 Okay

Rosanna

Liked: Staff & service, property conditions & facilities
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Stayed 1 night in Aug 2023

8/10 Good

Ajay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Stayed 1 night in Aug 2023

2/10 Terrible

Fraser

Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Stayed 1 night in Jul 2023

8/10 Good

Waka

Traveled with family and small children
Liked: Staff & service
I found two cockroaches in my room. It was awful.
Stayed 1 night in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boat

Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Stayed 1 night in Jun 2023

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, staff & service
Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Stayed 1 night in May 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant cruise on Era

Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
Stayed 1 night in May 2023

6/10 Okay

Cordelia

Disliked: Property conditions & facilities
Just ok. Pictures are not accurate. Service is good
Stayed 1 night in May 2023