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Heritance Kandalama

5.0 star property
Family-friendly 5-star hotel with 4 restaurants

Choose dates to view prices

Photo gallery for Heritance Kandalama

Outdoor pool, sun loungers
Deluxe King with Jaccuzi | Jetted tub
Premium bedding, minibar, in-room safe, desk
Balcony
4 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive

Explore the area

View in a map
Kandalama Lake front, Kandalama, 21100
  • Place, Dambulla Cave Temple
    ‪18 min drive‬
  • Place, Ancient City of Sigiriya
    ‪33 min drive‬
  • Place, Pidurangala Rock
    ‪44 min drive‬

Room options

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Superior King

View from room

Superior King

8.0 out of 10
Very good
(10 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic King

Premium bedding, minibar, in-room safe, desk

Panoramic King

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury King with Bathtub

View from room

Luxury King with Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Jaccuzi

Premium bedding, minibar, in-room safe, desk

Deluxe King with Jaccuzi

9.0 out of 10
Wonderful
(6 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Twin Room

View from room

Luxury Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

View all photos for Luxury Panoramic King

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic Twin

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, desk

Luxury Suite

  • 915 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • 1668 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room

  • Sleeps 3

Panaromic King Room

  • Sleeps 3

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 3

View all photos for Luxury King Room

Premium bedding, minibar, in-room safe, desk

Luxury King Room

  • Sleeps 3

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 3

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, desk

Luxury Suite

  • Sleeps 3

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3

About the neighborhood

Kandalama

On lake.Within 6 miles (10 km) of this Kandalama hotel, you'll find Popham's Arboretum and Dambulla Cave Temple. Also within 9 miles (15 km) are Sri Lanka and Rangiri Dambulla International Stadium.

What's nearby

  • Dambulla Cave Temple - 18 min drive - 7.0 miles
  • Rangiri Dambulla International Stadium - 22 min drive - 9.0 miles
  • Ancient City of Sigiriya - 33 min drive - 16.5 miles
  • Sigiriya Museum - 33 min drive - 16.7 miles
  • Pidurangala Rock - 44 min drive - 18.5 miles

Restaurants

  • ‪Araliya Bistro and Cafe - ‬18 min drive
  • ‪Wihara Restaurant - ‬23 min drive
  • ‪Pizza Hut - ‬16 min drive
  • ‪Amaya Lake - ‬13 min drive
  • ‪Ariya Restaurant - ‬21 min drive

About this property

Heritance Kandalama

Family-friendly 5-star hotel with 4 restaurants
Some rates at Heritance Kandalama are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Heritance Kandalama offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A fitness center, a sauna, and spa services are also featured at the luxury Heritance Kandalama. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Kandalama hotel.

  • 152 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Heritance Kandalama offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritance Kandalama

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 150
  • New Year's Eve (December 31) Gala Dinner per adult: USD 150

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Frequently asked questions

How close is Heritance Kandalama to the airport?

Heritance Kandalama is 86.1 mi (188-min drive) away from the Bandaranaike Intl. Airport (CMB) airport, the closest popular airport to the property.

Does Heritance Kandalama have an airport shuttle?

Heritance Kandalama offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of USD 220 per vehicle.

Does Heritance Kandalama offer free breakfast?

Free breakfast isn’t provided at Heritance Kandalama, but buffet breakfast is offered for a fee of USD 20 for adults and USD 10 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Heritance Kandalama?

No, there is no casino at this hotel.

What time is check-in at Heritance Kandalama?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Heritance Kandalama?

This hotel offers free self parking and valet parking.

Does Heritance Kandalama have a pool?

Heritance Kandalama features an outdoor pool.

Does Heritance Kandalama have a restaurant?

There are 4 onsite restaurants, offering options like pool views and light fare.

Does Heritance Kandalama have a spa?

Pamper yourself with a day at Coco Spa, where you can enjoy aromatherapy, massages, and facials.

How close is Heritance Kandalama to downtown Kandalama?

Heritance Kandalama is 1.5 mi away from Kandalama.

Heritance Kandalama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 652 reviews
Rating 8 - Good. 140 out of 652 reviews
Rating 6 - Okay. 48 out of 652 reviews
Rating 4 - Poor. 28 out of 652 reviews
Rating 2 - Terrible. 12 out of 652 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous location and different hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Anantha Vybhav

Traveled with family and small children, Traveled with family
Liked: Amenities
Good property
Stayed 3 nights in Jul 2025

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

rekha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Clifford, Härnösand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Fantastic experience. Friendly, professional staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pablo, New Braunfels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service,
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jungle hotel!

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Stayed 2 nights in Apr 2025

4/10 Poor

Olivia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Brilliant service! Wonderful architecture!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Property conditions & facilities
Loved our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

WEI MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, a masterpiece by Geoffrey Bawa, architecture hidden and surrounded by nature. Special thanks to Nalinda for the amazing architectural tour, and bird watching tour…was very lucky to spot an elephant by the lake which was a very rare occurrence!
Stayed 1 night in Mar 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Although this is an excellent review I have to say I was a bit surprised at the size of the pools. I like to swim laps but the pools were smaller than I'd thought. My fault, of course (lack of blueprints!). One pool seems to have been given over to the monkeys (lucky them!) which was interesting. But perhaps it was seasonal? Anyway, if you're expecting to swim laps lower those expectations and just enjoy the spectacular view from the infinity perspective of the pool....
Stayed 2 nights in Mar 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is built in a peaceful and serene location around trees, rocks and a lake with some breathtaking scenery. It would benefit from hiring staff with fluent English. Sometimes it was hard to get their understanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Manami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is on another level. The design and architecture are amazing, with lots of wildlife around the property. The staff are exceptionally professional. The food was excellent, with a wide variety of options, all of which were delicious. One tip: try to avoid the busiest times for breakfast and dinner, as it can get very crowded and noisy. Take some time to walk around the property and immerse yourself in the nature and architecture created by Geoffrey Bawa.
Stayed 1 night in Mar 2025

10/10 Excellent

Haruka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture was superb with the hotel beautifully blending into the nature! I think I had the best night sleep in this hotel as the place was so quiet and pleasant. Also getting to see some monkeys freely wondering around the facility was very refreshing too! The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special. I loved the pool so much that I could stay there the whole afternoon! It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike. Would definitely come back again!
Stayed 1 night in Feb 2025

10/10 Excellent

Jegath

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.
Stayed 1 night in Nov 2024

10/10 Excellent

Apsara, LEANDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Pali

Stayed 1 night in Dec 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff , food & hotel.
Stayed 1 night in Nov 2024