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The Palms - Town & Country Club

4.5 star property
4.5-star luxury hotel near DLF Cyber City

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Photo gallery for The Palms - Town & Country Club

Garden
Exterior
Pool
Interior detail
Pub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001
  • Fortis Memorial Research Institute
    ‪7 min walk‬
  • Artemis Hospital Gurgaon
    ‪5 min drive‬
  • Medanta
    ‪7 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪31 min drive‬

Room options

View all photos for Luxury Room

View from room

Luxury Room

  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Palms One

Minibar, in-room safe, desk, soundproofing

Palms One

  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

View from room

Executive Suite

  • City view
  • 485 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room

Minibar, in-room safe, desk, soundproofing

Premier Room

  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, soundproofing

Luxury Suite

  • City view
  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Gurugram

Sushant Lok stay.Within a 10-minute walk of this Sushant Lok hotel, you'll find Max Hospital and Appu Ghar. Also, Fortis Memorial Research Institute is within half a mile (1 km) and DLF Galleria Market is within 2 miles (3 km).

What's nearby

  • Fortis Memorial Research Institute - 7 min walk - 0.4 miles
  • Gurgaon Central Mall - 4 min drive - 2.1 miles
  • Artemis Hospital Gurgaon - 5 min drive - 2.7 miles
  • Medanta - 7 min drive - 3.1 miles
  • DLF Cyber City - 9 min drive - 4.8 miles

Getting around

  • Sector 53-54 Station - 5 min drive
  • Millennium City Centre Station - 7 min walk
  • Indira Gandhi International Airport (DEL) - 31 min drive

Restaurants

  • ‪Paranthe Wala - ‬3 min walk
  • ‪Senses - ‬3 min walk
  • ‪99 The Bar - ‬3 min walk
  • ‪Fusion - ‬3 min walk
  • ‪The Great Kabab Factory - ‬2 min walk

About this property

The Palms - Town & Country Club

4.5-star luxury hotel near DLF Cyber City
The Palms - Town & Country Club offers its guests outdoor tennis courts, a steam room, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 18357 square feet (1706 square meters) and includes conference space. The luxury The Palms - Town & Country Club also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gurugram hotel.

  • 1 floor
  • 30 guestrooms or units
  • 2 dining venues
  • 18357 sq ft of conference space
  • 1706 sq m of conference space
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Palms - Town & Country Club offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 42-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Hindi

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Gym
  • Pool
  • Racquetball/squash
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV with satellite channels

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

Property is also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

Frequently asked questions

How close is The Palms - Town & Country Club to the airport?

The Palms - Town & Country Club is 10.3 mi (31-min drive) away from the Indira Gandhi International Airport (DEL) airport, the closest popular airport to the property.

Does The Palms - Town & Country Club have an airport shuttle?

The Palms - Town & Country Club offers an airport shuttle.

Does The Palms - Town & Country Club offer free breakfast?

The Palms - Town & Country Club does not offer free breakfast.

Is there a casino at The Palms - Town & Country Club?

No, there is no casino at this hotel.

What time is check-in at The Palms - Town & Country Club?

Check-in start time: 2 PM; Check-in end time: 1:30 AM.

Is there free parking at The Palms - Town & Country Club?

This hotel offers free self parking.

Does The Palms - Town & Country Club have a pool?

Yes, there's a pool.

Does The Palms - Town & Country Club have a restaurant?

There are 2 onsite restaurants, offering options like Asian cuisine, al fresco dining, and light fare.

Does The Palms - Town & Country Club have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Palms - Town & Country Club to downtown Gurugram?

The Palms - Town & Country Club is 3.1 mi away from Gurugram.

The Palms - Town & Country Club Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 115 reviews
Rating 8 - Good. 39 out of 115 reviews
Rating 6 - Okay. 14 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 10 out of 115 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sreejayan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Anita

Stayed 1 night in Oct 2024

10/10 Excellent

JIWOON

Stayed 2 nights in Sep 2024

8/10 Good

JIWOON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ratan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and good staff.
Stayed 2 nights in Jun 2024

8/10 Good

Vashisht, McLean

Liked: Cleanliness, amenities, property conditions & facilities
Grounds are beautiful. It's a resort and club but building is old . Good staff.
Stayed 1 night in Mar 2024

8/10 Good

Rajesh

Stayed 1 night in Jan 2024

8/10 Good

Dee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The palms

Stay was good and all the staff were friendly Has gardens and a really nice pool area with a nice salon available on site Great ambiance
Stayed 1 night in Oct 2023

10/10 Excellent

Mandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jalaj

Stayed 1 night in Sep 2023

2/10 Terrible

INDRANI

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
Stayed 1 night in Sep 2023

2/10 Terrible

HASHEM, Riyadh

Business traveler
Disliked: Cleanliness, staff & service
Reception is not friendly and duty manager is not cooperative.
Stayed 1 night in Aug 2023

4/10 Poor

Rahul

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
Stayed 1 night in Jul 2023

4/10 Poor

Jayadev

Disliked: Staff & service, property conditions & facilities
Not up to the mark mainly staff
Stayed 2 nights in Jul 2023

6/10 Okay

Divya

Stayed 1 night in Oct 2022

8/10 Good

Raman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Rajeev

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory!
Stayed 1 night in Jan 2023

2/10 Terrible

Soni

10/10 Excellent

marilyn

Stayed 1 night in Nov 2022

4/10 Poor

Sankrant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rudest check-in experience and staff. First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking). Then I had a friend visiting and they refused to allow them to hang out in my room. Never seen service as bad.
Stayed 1 night in Sep 2022

2/10 Terrible

Anjani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Raju

Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Stayed 1 night in Mar 2022

8/10 Good

Savleen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful club … surrounded with lots of greenery… but Don’t expect outstanding hospitality from its staff.
Stayed 2 nights in Feb 2022

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a good time !!

Great location, beautiful property with a tranditional feel.
Stayed 2 nights in Nov 2021