8/10 Good
Teresa G.
Aug 14, 2025
The condo is very nice. However, we didn’t find out until a couple of weeks prior to our arrival that the breakfast, children’s activities and games offered at Turquoise Place are not included for people who do not rent directly thru Spectrum. Also, the people at the check-in desk were almost rude that we got an email telling us we could check in an hour early and they had not been notified. Our kitchen faucet leaked and it took until Thurs. (reported Mon.) for someone to come from Caribe to fix. If you called the front desk for anything their answer was you will have to go thru who you rented thru. Felt like a stepchild! I think all amenities of a condo should be available to all who use the facility! All amenities and “lounges” should be included in everyone’s rental price.
Teresa G.
Stayed 7 nights in Aug 2025