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"The property is in a great location for experiencing the Boden Sea. Breakfast was excellent but my wife had a split opinions on dinner at their high e ... " More

By a verified traveler on Mon 06 Jun 2022

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Hotel Description

Spa hotel near Mainau Island

City center stay

With a stay at this Altstadt Konstanz hotel, you'll be steps from Theatre Konstanz and Kloster Zoffingen. Lake Constance and Rhine are also within half a mile (1 km).

Full-service spa, sauna

A full-service spa, 2 restaurants, and a gym are all featured at this smoke-free hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$215* Per night/room Apr 8 - Apr 9

Deluxe Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Steigenberger Inselhotel ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Steigenberger Inselhotel

Everyone (2) Family (1)
5 out of 5
The property is in a great location for experiencing the Boden Sea. Breakfast was excellent but my wife had a split opinions on dinner at their high end Resturant.

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 10, 2022 by Thomas S.

Dear Johnnie, Thank you very much for reviewing your recent stay with us and sharing your experience in this rewarding comment. We appreciate it very much that you have chosen us for your stay and we would be delighted to have you as our guest again. All the best, Thomas A. Swieca, General Manager

2 out of 5

Hit-or-Miss

This is a lovely hotel on the lake, but the overall experience was quite disappointing. Service was spotty and slow - from the receptionist upon arrival to the housekeeping staff (1 person who spoke neither English nor German) to some of the wait staff in the restaurant. My room was in the sort of "attic" and I think I would have paid more to be in a normal room. I'm sure they are quite charming and don't have plumbing problems. I must say, the first night was a dream in the restaurant - excellent food, excellent service. The next night, my birthday, was the complete opposite. Two things that make me hope this hotel will turn it around...the beauty of this former Cloister and the breakfast are both two reasons they need to get it together. I'll still (probably) give it another go, but I wouldn't recommend it before I try again.

Posted by , from Switzerland on May 23, 2016

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1 out of 5

Horrible Customer service

Cons: Customer service
My wife and I had an unexpected change that required us to leave a day early. Assistant Manager Holger Kube would not adjust the reservation - even though we gave the hotel a full day's notice. Response was " you made a reservation for three nights - you pay for three nights". When I expressed my displeasure his response was "I only care about the hotel's revenue - if we sell your room we will issue a refund - you better hope the sun shines". I travel internationally every month and I have never encountered such a total lack of concern for customer service. I will never go back and would caution anyone who may need some flexibility in their plans.

Posted by , from Mt. Pleasant, SC on Jun 7, 2015

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About the Steigenberger Inselhotel

Location Auf der Insel 1, Konstanz, BW 78462

Property Features

A private beach is featured. Steigenberger Inselhotel offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10674 square feet (992 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Steigenberger Inselhotel. Parking is available for a fee. This Konstanz hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 10674 sq ft of conference space
  • 992 sq m of conference space
  • Built in 1236
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Konstanz Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Steigenberger Inselhotel offers 102 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. This Konstanz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Seerestaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Dominikanerstube - This restaurant serves lunch and dinner. Open daily.

Rothaus Biergarten - Onsite restaurant. Open daily.

Zeppelin Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Mountain biking nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 60 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.60 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 26 per night
  • Pet fee: EUR 60 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inselhotel
  • Inselhotel Steigenberger
  • Steigenberger Inselhotel
  • Steigenberger Inselhotel Constance
  • Steigenberger Inselhotel Hotel
  • Steigenberger Inselhotel Hotel Constance
  • Steigenberger Inselhotel Hotel Konstanz
  • Steigenberger Inselhotel Hotel
  • Hotel Steigenberger Inselhotel Konstanz
  • Konstanz Steigenberger Inselhotel Hotel
  • Hotel Steigenberger Inselhotel
  • Steigenberger Inselhotel Hotel Konstanz
  • Steigenberger Inselhotel Hotel
  • Steigenberger Inselhotel Konstanz
  • Hotel Steigenberger Inselhotel Konstanz
  • Konstanz Steigenberger Inselhotel Hotel
  • Hotel Steigenberger Inselhotel
  • Steigenberger Inselhotel Hotel
  • Steigenberger Inselhotel Konstanz
  • Steigenberger Inselhotel Hotel Konstanz

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.