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5.0 out of 5

"The best hotel in Guayaquil, views are a plus. " More

By a verified traveler on Mon 09 Aug 2021

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Hotel Description

4.5-star luxury hotel near Malecon 2000

Close to airport

Your stay at this Guayaquil hotel places you within a 10-minute walk of Numa Pompilio Llona Street and Santa Ana Hill. Malecon 2000 and Artisan Market are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This luxury hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, comfy beds

The 175 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with satellite channels, and other amenities include iPod docks and 24-hour room service.

Room, 2 Double Beds (View of Santa Ana Hill)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$108* Per night/room Nov 14 - Nov 15

Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (View of Santa Ana Hill)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham Guayaquil, Puerto Santa Ana ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Wyndham Guayaquil, Puerto Santa Ana

Family (4)
5 out of 5
The best hotel in Guayaquil, views are a plus.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 24, 2021 by General Manager

Dear Guest, Thank you for taking the time to share your valuable opinion with us. We are looking forward to host you again soon. Best regards, Santiago Galárraga C. General Manager

5 out of 5
The entire staff made sure that my sister and I were comfortable even though we didn’t speak the language. The staff is extremely nice and professional.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 16, 2020 by General Manager

Dear Meeka, Thank you for choosing us as your option in the city. We are happy that you highlight the service provided by our staff because we work to make feel happy to our guests. We hope you can visit us again in a near future, Best regards, Santiago Galárraga C.

5 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 26, 2019 by Gerente General

Estimado Jason, Nos llena de satisfacción recibir su evaluación, esperamos tener la oportunidad de recibirle nuevamente. Cordialmente, Santiago Galárraga C. Gerente General

About the Wyndham Guayaquil, Puerto Santa Ana

Location Calle Numa Pompilio Llona S N, Guayaquil, Guayas G01000

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Wyndham Guayaquil, Puerto Santa Ana, you'll find an outdoor pool, a health club, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7984 square feet (742 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Wyndham Guayaquil, Puerto Santa Ana. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Guayaquil hotel.

  • 1 building
  • 175 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7984 sq ft of conference space
  • 742 sq m of conference space
  • Built in 2013
  • Bar by the pool
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Duran Train Station (7.3 km / 4.5 mi)
  • Property shuttles: Free airport shuttle; shopping center shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Wyndham Guayaquil, Puerto Santa Ana offers 175 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurante Rio Grande - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Numa Bar - This bar specializes in international cuisine and serves lunch and dinner. Open select days.

River Lounge - Overlooking the ocean, this lobby lounge specializes in sushi and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.52 per person (approximately)
  • Covered valet parking fee: USD 10 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 6:00 AM and 3:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Guayaquil
  • Wyndham Hotel Guayaquil
  • Wyndham Guayaquil Hotel
  • Wyndham Guayaquil
  • Wyndham Guayaquil, Puerto Santa Ana Hotel
  • Wyndham Guayaquil, Puerto Santa Ana Guayaquil
  • Wyndham Guayaquil, Puerto Santa Ana Hotel Guayaquil

You should know

  • Wyndham Guayaquil, Puerto Santa Ana offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.