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4.3 out of 5

"The hotel was attractive and it was clean. The room was fair size and the bedding was clean and comfortable. The shower curtain was very stiff so wate ... " More

By a verified traveler on Thu 02 Jan 2020

Hotel Description

3.5-star hotel near Malecon 2000

City center stay

With a stay at this Downtown Guayaquil hotel, you'll be steps from San Francisco Square and Nahim Isaias Museum. Malecon 2000 and Municipal Museum of Guayaquil are also within half a mile (1 km).

Free breakfast

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and airport shuttle. Guests will appreciate free perks like full breakfast and WiFi in public areas.

Free Internet, comfy beds

The 95 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Comforts include premium bedding and down comforters, while LCD TVs with digital channels provide entertainment options. Change of towels is available on request.

Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Aug 21 - Aug 22

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Palace Guayaquil ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Palace Guayaquil

Everyone (3) Family (1)
3 out of 5
The hotel was attractive and it was clean. The room was fair size and the bedding was clean and comfortable. The shower curtain was very stiff so water board all over the bathroom floor. I open the closet to get a hanger and there was a roach walking on the wall. This is a different country so this is a comparison to US 4 star hotel. We had three guess but there was only two towels and two hand towels in the bathroom. We managed with this and it and just an observation. The hotel is located on a extremely busy road so your taxi to arrive at this location will take a long time sitting idle. On the plus side that the room was clean and the amenities were nice. The breakfasts that came with the room was terrific and yes I would stay here again.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 14, 2020 by ISalazar

Excellent review and very detailed of your stay, We regret the lack of towels, it is important to contact reception or housekeeping to immediately solve any problem. Thank you for mentioning your liking for cleanliness and breakfast, we like to know that our guests enjoy these details. We hope to host you again soon.

5 out of 5

Great hotel, close to downtown

Pros: Everything: location, friendliness of staff, included breakfast.
Cons: Nothing
Location: Do the 444 steps to the top of the lighthouse and fort overlooking the city for a magnificent view of the city.
We had a very pleasant stay at this hotel. It is very close to the Malecon/waterfront district and within easy walking distance of many city landmarks. We stayed here for a little over a day after a trip to the Galapagos Islands. The staff were uniformly very pleasant and accommodating and there were extras included in our stay at the hotel that were not expected. There is a very nice restaurant immediately adjacent to the hotel as well. The breakfast included in the price was excellent. Rooms were clean and well appointed and rates were reasonable (booked through Travelocity). I would highly recommend this hotel!

Posted by on Aug 27, 2015

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5 out of 5

Great value hotel in downtown Guayaquil!

Pros: Location, food, staff attention.
Cons: Small gym.
Location: The Palace is three blocks from the Malecon, museums, parks, etc. You can walk to it all.
Hotel was an easy $5 taxi ride in from the airport. The Palace is close to major museum, the Malecon, churches, parks, and shopping. The street was a bit busy during the early evening but the hotel's windows really kept out the noise. The Palace is clean and has an excellent restaurant. I was tempted to eat at another location and choose to eat dinner both nights in the hotel. Wait staff and host staff were warm and inviting. The complete breakfast was excellent both in quality and quantity. The lobby is very alluring and pleasant if you have someone waiting for you downstairs. And the Palace has signs encouraging folks to use the stairs! About the only complaint I had was that the gym was very small for such a well-used place. I would definitely recommend the Palace to individuals visiting Guayaquil.

Posted by , from San Francisco on Jul 26, 2015

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4 out of 5

Nice place....

If you're looking for a North American style hotel that is not too expensive, then I would recommend this place. It's centrally located....near to the 'iguana park', cathedral and the river walk. Staff is friendly but not intrusive. Room was a gair size...not huge...but comfortable and clean. Wi-fi works well.

Posted by on May 12, 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Palace Guayaquil. The hotel can provide concierge services and wedding services. This 3.5-star Guayaquil hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 6 levels
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Built in 1958
  • Full breakfast (free)
  • Dining venue
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


  • Airport: Jose Joaquin de Olmedo Intl. Airport (GYE) (6.1 km / 3.8 mi)
  • Train station: Duran Train Station (10 km / 6.2 mi)
  • Property shuttles: Airport shuttle, area shuttle within 5.00 km, and shopping center shuttle available for a surcharge

Room Amenities

Hotel Palace Guayaquil offers 95 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Palace Restaurante - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Palace Guayaquil


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palace Guayaquil
  • Palace Guayaquil
  • Palace Hotel Guayaquil
  • Hotel Palace Guayaquil Hotel
  • Hotel Palace Guayaquil Guayaquil
  • Hotel Palace Guayaquil Hotel Guayaquil

You should know

  • Hotel Palace Guayaquil offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.