2/10 Terrible
Samantha
Apr 7, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If your standards are none, this is your best choice. Dirty, unacceptable, and less than hospitable are the words that come to mind to describe my stay. Dirty shower floor, hair in shower, in the sink, in the drawer, unvacumed carpet. Requested a new room upon check in, and was told no rooms were available, but that management would get back to me - they did not. I then requested a new room in the morning and was told that despite my request, I would not be moved, but housekeeping would do a deep clean. I watched housekeeping wipe down surfaces, and change linens. It was not a deep cleaning by anyone’s standards. The construction made this hotel an eye sore and was appalling to me, considering what I paid for 3 nights. None of these things should be so carelessly visible to the consumer. I always had to look for a front desk staff member, and when leaving, had to call from my cell phone to check out because no one was there. It was so bad that I checked out a day early, because I was done with the second class experience. Customer service is non existent here. This is a motel with hotel prices. Good luck to you!
Samantha
Stayed 3 nights in Apr 2025