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"Awesome. Clean, staff were friendly. Felt safe and location was perfect. " More

By a verified traveler on Wed 16 Sep 2020

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Hotel Description

Greenville guestrooms with kitchens

Close to airport

You'll find Vidant Medical Center and Greenville VA Medical Center within 3 miles (5 km) of this hotel. East Carolina University and Rock Springs Center are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Studio Suite, 1 Queen Bed, Accessible (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Oct 29 - Oct 30

Suite, 1 Bedroom, Accessible (Hearing, Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom (1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Candlewood Suites Greenville NC, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Greenville NC, an IHG Hotel

Everyone (3) Couples (1) Family (2)
2 out of 5
Stayed for one night. The staff were very friendly and accommodating. The room smelled damp and moldy. They came in to spray the carpet and drapes. There were bugs in the room and bathroom. Looked like small roaches. The curtains were stained. Looked nice in the photos. Good location and great staff. Disgusting room.

Posted by on Aug 18, 2023

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Comment from Hotel Management

Aug 21, 2023 by Danisha

We appreciate your feedback and take all feedback seriously! We have given this feedback to the appropriate departments to prevent this from happening again in the future. Please understand that this was an isolated event and we do sincerely apologize that we did not meet your expectations. I truly hope this does not deter you from staying with us in the future and I do appreciate you taking time out to inform us of this incident. Thank you again for choosing the Candlewood Suites for your hotel experience.

2 out of 5
Took at least 10 minutes for the clerk to show up so I could check in.

Posted by on Mar 31, 2021

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5 out of 5
Awesome. Clean, staff were friendly. Felt safe and location was perfect.

Posted by , from Texas on Sep 16, 2020

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2 out of 5
Water pressure is pathetic, room not that clean, way overpriced

Posted by on Jul 29, 2019

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3 out of 5
I liked Candelwood overall The renovation was a little annoying

Posted by on May 10, 2019

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5 out of 5

Overpriced

Nice, clea , updated, OVERPRICED. This is in no way a $175 a night hotel.

Posted by , from rocky mount on Jul 30, 2018

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5 out of 5

An enjoyable visit while being very close to ECU.

Pros: Quiet
The hotel personnel were very hospitable. Our room was very clean and confortable and the price was reasonable. The location was close to ECU and the downtown area. Plan on making this our home base for graduation activities.

Posted by , from charlotte, nc on Feb 7, 2011

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4 out of 5

Good Value

not many frills but was comfy and clean - a good value!

Posted by , from Virginia on Feb 7, 2011

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5 out of 5

my stay at CandleWood Suites

The rooms were great and then staff was very friendly. The spoke to you when you were coming and going. They were very helpful when you need anything.The hotel was very nice and cleaqn. It was easy to find and was in a good location. The even had information for places near by and the deals for there guest. I would stay there again and try to find one where ever I plan my next trip.

Posted by on Jul 17, 2010

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1 out of 5

Disappointed

I drove from Florida to Greenville. 10 + hour trip, I arrived to find that my reservation had been cancelled even though I had a reservation. Then i was told that they had no rooms available. I had someone look online and it show that they had rooms available and would let you book again. I will never stay in a Candlewood hotel again. I went down the road to Microtel who were excellent. You might wanna call when you make reservation just to make sure.

Posted by on Jun 14, 2010

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About the Candlewood Suites Greenville NC, an IHG Hotel

Location 1055 Waterford Commons Dr, Greenville, NC 27834

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Greenville NC, an IHG Hotel. Self parking is free.

  • 1 building
  • 95 guestrooms or units
  • 4 levels
  • Built in 2008
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Candlewood Suites Greenville NC, an IHG Hotel offers 95 air-conditioned accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with twin sofa beds. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Greenville NC
  • Candlewood Suites Greenville NC
  • Candlewood Suites Hotel Greenville NC
  • Candlewood Suites Greenville Nc Hotel Greenville
  • Candlewood Suites Greenville NC Hotel
  • Candlewood Suites Greenville

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.