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"it was ok nothing outstanding,the room did not have a clock,lady in lobby attending the breakfast area was nice.ac was not real cold " More

By a verified traveler on Mon 09 Sep 2019

Hotel Description

Hotel perfectly located for exploring High Point

City center stay

You'll be within 3 miles (5 km) of Kersey Valley Attractions and 6 miles (10 km) of High Point University with a stay here. Holly Ridge Golf Links and International Home Furnishings Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 66 guestrooms also offer free WiFi and TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Oct 28 - Oct 29

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites High Point - Archdale ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites High Point - Archdale

Everyone (7) Couples (5) Family (6)
2 out of 5
The staff is always so friendly and accommodating. The fresh cookies are always a bonus! But the hotel is getting very run down, we had to switch rooms due to a smell coming from the heater and leaky faucet in the bathroom. We switched rooms and there was a hole in the wall behind the door. We stay here frequently but are considering somewhere different

Posted by on Jan 13, 2020

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Comment from Hotel Management

Mar 10, 2020 by Manager

We apologize regarding your experience.

2 out of 5
The service was excellent. But i got bit by bedbugs

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 10, 2019 by Manager

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

3 out of 5
it was ok nothing outstanding,the room did not have a clock,lady in lobby attending the breakfast area was nice.ac was not real cold

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our area and comments about our breakfast. Please do come see us again.

4 out of 5
Clean and quiet. Abundant parking nothing dpecisl

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 3, 2019 by Manager

Thank you for taking the time to share your comments regarding our parking. We hope you'll return to see how we continue to improve our service and hospitality.

3 out of 5
The property itself was very clean and well kept, both inside and out. The room was in ok condition - the rolling chair in our room had most of the faux leather peeled off of it and the toilet seat and cover were stained pink (not sure from what). The bathroom on the main floor near the pool was absolutely gross. But the breakfast was pretty good and the staff were very friendly. I wish they had been more available, though; when we called the desk the night we checked in, no one answered multiple times.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

3 out of 5
We were there for 3 nights and our room was only serviced 1 time

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Erick

Thanks for selecting our hotel. I am sorry to here about your room. I will meet with housekeeping regarding this issue. Thanks again and we look forward having you again.

5 out of 5
Hotel staff very accommodating. We had an issue when we first came and the situation was remedied immediately.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4 out of 5
Nice place to stay. All of the staff were friendly.Even stayed for a second night.

Posted by on Jun 30, 2019

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4 out of 5

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 14, 2019 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

1 out of 5
Upon arrival, the guest staff charged an extra $25 non refundable incidental fee. We went up to the room and the room was literally over 100 degrees ( it was 93 outside), and the air conditioner in the room did not work. They refused to change out rooms. When asked for a refund so we could go to a different hotel, they refused, and got rude. The comment made to the manager by the clerk was “I have a customer that says the room is too hot, and he doesn’t think the air conditioner will cool the room down BY THE END OF THE NIGHT, and is demanding a refund”. Danged right, I demanded a refund. What good is it for it to get cool by 6:00 am?Who pays $160 per night to swelter? Especially after my wife suffered heat exhaustion earlier that day. I would never stay here again, while I am in the area. Go to Courtyard hotel in High Point instead. They are night and day in classiness for a lot less money.

Posted by on May 26, 2019

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Comment from Hotel Management

May 29, 2019 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

About the Comfort Inn & Suites High Point - Archdale

Location 10151 N Main Street, High Point, NC 27263

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites High Point - Archdale offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Comfort Inn & Suites High Point - Archdale also features a library, laundry facilities, and dry cleaning/laundry services. Self parking is free. This High Point hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Library
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Raleigh - Durham Intl. Airport (RDU) (127.6 km / 79.3 mi)
  • Train station: High Point Station (8.2 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites High Point - Archdale offers 66 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This High Point hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Only bookings from non-local guests are accepted; guests whose residence is within 60 mi (96 km) of the property will not be allowed to check in

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Only bookings from non-local guests are accepted. Guests whose residence is within 60 mi (96 km) of the property will not be allowed to check in. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer and masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Country Carlson High Point
  • Country Carlson High Point Archdale
  • Country Inn Carlson High Point
  • Country Inn Carlson High Point Archdale
  • Comfort Inn & Suites High Point - Archdale Hotel
  • Comfort Inn & Suites High Point - Archdale High Point
  • Comfort Inn & Suites High Point - Archdale Hotel High Point
  • Country Inn Radisson High Point Greensboro/Winston-Salem NC
  • Country Inn Radisson Greensboro/Winston-Salem
  • Country Radisson High Point Greensboro/Winston-Salem NC
  • Country Radisson Greensboro/Winston-Salem
  • Country Inn Suites By Carlson High Point
  • Suites By Carlson High Point

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.