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Veranda Paul & Virginie, Mauritius - Adults Only

Property class: 4
4-star beachfront resort with 2 outdoor pools

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Photo gallery for Veranda Paul & Virginie, Mauritius - Adults Only

A pool area with a thatched-roof structure, palm trees, and a view of the ocean.
A beach resort with thatched-roof structures, palm trees, and a clear view of the ocean.
A balcony with wicker furniture, a small table, and a view of a beach with boats and palm trees.
A beachfront resort with overwater bungalows, calm water, and boats.
A bar area with a stone wall, white bar stools, and a view of the ocean. There are wicker chairs and a round table with a plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
Royal Road, Grand Gaube, 230
  • Place, Grand Gaube Beach
    ‪2 min walk‬
  • Place, Pereybere Beach
    ‪14 min drive‬
  • Place, Grand Bay Beach
    ‪14 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪64 min drive‬

Room options

View all photos for Comfort Room, Sea View

A hotel room with a bed, a desk, a chair, a window with a view of the ocean, and a balcony with a view of the beach.

Comfort Room, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Sea View (Privilege)

A hotel room with a bed, a desk, a TV, a balcony with outdoor seating, and a view of the sea.

Room, Sea View (Privilege)

  • Sea view
  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, Sea View

A room with a bed, a chair, and a view of the beach and ocean through a window with blinds.

Superior Room, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Grand Gaube

Beachside getaway.You'll be within half a mile (1 km) of Grand Gaube Beach and 2 miles (3 km) of Butte a L'Herbe with a stay here. Butte à l'Herbe and Calodyne Beach are also within 3 miles (5 km).
View more Resorts in Grand GaubeOpens in a new window

What's nearby

  • Grand Gaube Beach - 2 min walk - 0.1 miles
  • Pereybere Beach - 14 min drive - 8.0 miles
  • Merville Beach - 14 min drive - 8.0 miles
  • Grand Bay Beach - 14 min drive - 8.0 miles
  • Canonnier Beach - 19 min drive - 10.7 miles

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 74 min drive

Restaurants

  • ‪Pizza Hut - ‬6 min drive
  • ‪Kalatua - ‬9 min drive
  • ‪L’atelier - ‬16 min walk
  • ‪Café LUX* - ‬14 min walk
  • ‪Inti Restaurant - ‬14 min walk

About this property

Veranda Paul & Virginie, Mauritius - Adults Only

4-star beachfront resort with 2 outdoor pools
Some rates at Veranda Paul & Virginie, Mauritius - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Veranda Paul & Virginie, Mauritius - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers outdoor tennis courts, a sauna, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Grand Gaube resort.

  • 81 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 2000
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • 1 conference room
Veranda Paul & Virginie, Mauritius - Adults Only offers 81 accommodations with minibars and safes. Rooms open to furnished balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2024.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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  • All inclusive available
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Boat
  • Boat tours
  • Books
  • Evening entertainment
  • Fishing
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Paddleboard
  • Pedal boat
  • Sailing
  • Sauna
  • Scuba diving
  • Water sports equipment
  • Windsurfing

Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Veranda Paul & Virginie, Mauritius - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property's dress code requires that gentlemen wear long trousers at dinner.
Property Registration Number C07063584

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Paul Virginie Hotel
Veranda Paul
Veranda Paul & Virginie Hotel
Veranda Paul & Virginie Hotel Grand Gaube
Veranda Paul Virginie
Veranda Paul Virginie Grand Gaube
Veranda Paul Virginie Hotel
Veranda Paul & Virginie Hotel & Spa Mauritius/Grand Gaube
Veranda Paul And Virginie Hotel & Spa
Veranda Paul Virginie Hotel Grand Gaube
Veranda Paul & Virginie Hotel Spa Mauritius/Grand Gaube
Veranda Paul Virginie Hotel Spa
Veranda Paul Virginie Hotel Adults Grand Gaube
Veranda Paul Virginie Hotel Adults
Veranda Paul Virginie Adults Grand Gaube
Veranda Paul Virginie Adults
Veranda Paul & Virginie &
Veranda Paul & Virginie Hotel & Spa - Adults Only Resort
Veranda Paul & Virginie Hotel & Spa - Adults Only Grand Gaube

Frequently asked questions

How close is Veranda Paul & Virginie, Mauritius - Adults Only to the airport?

Veranda Paul & Virginie, Mauritius - Adults Only is 43.8 mi (74-min drive) away from the Sir Seewoosagur Ramgoolam Intl. Airport (MRU) airport, the closest popular airport to the property.

Does Veranda Paul & Virginie, Mauritius - Adults Only have an airport shuttle?

Veranda Paul & Virginie, Mauritius - Adults Only offers an airport shuttle 24 hours a day, at scheduled times, for a charge of EUR 35 per person, one-way.

How close is Veranda Paul & Virginie, Mauritius - Adults Only to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Veranda Paul & Virginie, Mauritius - Adults Only offer free breakfast?

Veranda Paul & Virginie, Mauritius - Adults Only does not offer free breakfast.

Is there a casino at Veranda Paul & Virginie, Mauritius - Adults Only?

No, there is no casino at this resort, but Ti Vegas Casino (12-min drive) and Senator Club Casino Grand Bay (12-min drive) are nearby.

What time is check-in at Veranda Paul & Virginie, Mauritius - Adults Only?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Veranda Paul & Virginie, Mauritius - Adults Only?

This resort offers free self parking.

Does Veranda Paul & Virginie, Mauritius - Adults Only have a pool?

Veranda Paul & Virginie, Mauritius - Adults Only features 2 outdoor pools.

Does Veranda Paul & Virginie, Mauritius - Adults Only have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and a beachfront location.

Does Veranda Paul & Virginie, Mauritius - Adults Only have a spa?

This resort has a spa, which features massages, detox wraps, and mani/pedis.

How close is Veranda Paul & Virginie, Mauritius - Adults Only to downtown Grand Gaube?

Veranda Paul & Virginie, Mauritius - Adults Only is 0.1 mi away from Grand Gaube.

Veranda Paul & Virginie, Mauritius - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 214 reviews
Rating 8 - Good. 68 out of 214 reviews
Rating 6 - Okay. 20 out of 214 reviews
Rating 4 - Poor. 3 out of 214 reviews
Rating 2 - Terrible. 2 out of 214 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfectly
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! The overall setting was stunning, our room was nice and comfortable with the beautiful views of the beach and the pools. The food was delicious and the setting was very romantic. The complimentary shuttle to the nearby town about 20 minutes away was very helpful. The water level on the beach was a little too shallow for our taste, but we still enjoyed it. Two faithful, well behaved dogs on the property had surely added yo the atmosphere! We would love to return!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and beautiful property. The dining options and food was great. Overall great experience.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a fabulous hotel. Great location right on the beach. Lovely food with lots of choice and good quality. The staff are gorgeous, so helpful and friendly. We cannot praise the place enough.
Stayed 14 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place! It is well managed and the staff are all super friendly. Great food & drinks, and absolutely gorgeous views. Would stay again!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breathtaking views. The staff was lovely and we had a very enjoyable stay at the hotel!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely brilliant and the hotel is beautiful, and is in a beautiful location. It is ideal for a relaxing vacation. We had a wonderful stay with the family. We will definitely return in the future
Stayed 9 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay, so relaxing. Everything you'd expect from a 4* hotel. Evening entertainment was great, plenty of dancing and interaction with the staff
Stayed 5 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel.

Great hotel, locatedin a tiny beach but with 2 lovely pools. Worth paying the extra for all inclusive option. Food was good enough and drinks were fine all though somewhat limited on the all inclusive option there was still enough choice. Rooms are spacious and well appointed.
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
-We were given a back side room and we needed to pay to upgrade to the front side. -The front side room was great but the back side room was not good at all. -Breakfast was great with a lot of option. -We took half board and the dinner was ok, it was not outstanding. -The property was amazing otherwise. Very quite and peaceful. -Great Views from the property. -We got a 10 mins massage complimentary which was great. -We also got a complimentary glassbottom boat tour and that was great too.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall atmosphere was very relaxed and peaceful. Staff were attentive without being over-powering, and very friendly. Massage in the spa was lovely. Food was good, and the a la carte restaurant overlooking the sea gave proper paradise vibes! Only slight improvement could be to the salad counters - not always easy to access the food through the sliding doors.
Stayed 9 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Both the structure, the cleanliness, the room, the kind and helpful staff, the food, the garden with the swimming pools, the beach and the proposed and available activities. Also the possibility of parking safely.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection. We loved everything about our stay and can’t stop telling people about it. We wanted peace and quiet and that is exactly what we got. Absolutely beautiful property in a perfect, quiet, unspoiled (and not too ‘touristy’ area of the country, with excellent friendly welcoming staff. Food and drinks were great. We adored the friendly resident dogs who welcomed us back every day. Bliss. .
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely short stay, 4 nights, at this hotel in October 2023. Room was very comfortable with a lovely sea view, where if you're lucky you can see whales swimming the other side of the reef. Food very good, whether at the buffet restaurant, the lunch time bar or the a la carte restaurant. Only negative was the number of stray dogs wandering around the property, and the number of guests feeding them despite the requests not to.
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Didn't like the noise of the traffic, especially early hours of the morning. The food was often a hit and miss, sometimes good and sometimes not. Dessert needs to be improved
Stayed 10 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Solid experience for the price paid

A good resort for the price but there aren't really enough sun loungers around the pool or the beach. Guests block them early morning which is not great unless you sink to that level. Air conditioning in room often not really effective and they seem to switch it off in the gym. Nice location with a small beach. Staff very friendly, making our stay a pleasant one
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 15 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

落ち着いた南国リゾート、しかし一つ難あり。

A beach front hotel with nice pool, fantastic bar with live music, restaurant and full service spa. But there is one thing need to change. There is a beach just in front of the hotel. but many local families with lots of squeaking children are coming and making a noise. I expected ADULT ONLY. but there is not ADULT ONLY on the beach. ビーチフロントの、大人専用ホテル。インフィニティプールに、夜にはライブミュージックのあるおしゃれなバー。フルサービススパに広々としたテラス席のレストラン。まさに南国のバケーション。一つ問題なのは、ホテル目前のビーチが、プライベートビーチかどうかはわからないが、現地の家族や子供たちが大騒ぎし、ギャーギャーと絶叫しているので、とてもやかましいし、その点においては、大人限定という状況ではない。
Stayed 7 nights in Dec 2019
Verified review

6/10 Okay

The rooms could be in better shape. Everything was a little bit old and you could see that it is not built very well. The all inclusive package is more like a full board experience. Not all drinks an food was included and there fore it is a hustle to find the service which is included in the all inclusive. Which leads to the next point that you have to sign a bill for every meal and drink that you get. Which is totally annoying after two days.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is situated beautifully. We had a relaxing time during our recent vacation. It's not too crowded and feels quite intimate. The service was great! I am a vegetarian and the chef made accomodations to suit my dieting needs. Room was clean and they had prompt turn down service. Evening music at the bar was relaxing. Kayak rental, glass bottom tour, pools, beach, spa and such kept us occupied as well. Highly recommend this place. My 2 feedback... the noise from the street is loud in the corner units. You can see and hear the folks hanging out and talking loudly and listening to loud music. Spa service was a little less than good. I requested deep tissue massage and was promised I would get one. But it was a soft to medium pressure at best. So it was not worth the spend.
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
DO NOT STAY AT THIS RESORT....this one of the worst deals and terrible service we have ever received. Normally never rate a resort or hotel so badly , but this accomodation did not treat us very fairly at all...the resort, pools and beach were very nice, however the service was very bad and the prices were absolutely out of this world..our a/c unit in our room never worked and they would not fix it...our room was near the bar and was extremely loud til late every night..the food was very expensive and quite unsatisfactory at best, so we drove into the next town each night to dine and had wonderful and reasonable meals at a local restaurant. DO NOT STAY AT THIS RESORT!!
Verified review

6/10 Okay

Liked: Cleanliness

Beautiful common areas but poor room and value

Plus points: • The public areas (reception, lounge, bar, restaurant and pool) are very attractively designed and appointed (though, small point: the buffet serving hatches could do with an upgrade) • The views and outside areas are beautiful. • The service at the front desk and spa are excellent, as are the room cleaning services. • The food in the restaurant and bar is very good and varied. Minus points: • Our room was disappointing: dated and in need of refurbishment, very little artificial light at night (despite 8 outdated bulbs in the room) and little cupboard and wardrobe storage space – but it did have a nice spacious balcony looking out directly onto the beach and ocean. • The service in the restaurant and bar was a bit hit and miss; the staff were very friendly and jovial, but they seemed to have had little training in waitering and there was little evidence of strong Maitre d’ supervision to keep things moving effectively. • There seems little point in having a restaurant dress code when so few people observe it and it is not encouraged. • The (free) snorkelling was disappointing: few fish to see and quite short timeframe.
Stayed 10 nights in Apr 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We liked the friendliness and courtesy of the staff; we always had the impression of being welcome; Regarding cleanliness (cockroaches) and condition of sunbeds, mould in the bathroom, we contacted the operator of Paul & Virgine but have not received a reply to date. This is the text we sent to the hotel operator on 30.08.2023: Complaint We are guests in your hotel Veranda Paul &Vergine RoomNo 122, August 25th - September 2nd. 1) today at dinner we were disgusted by three cockroaches running across the floor of the dining room - furthermore 2) there is black mould in our shower which is also very unhygienic - 3) the plexiglass doors to take out the salad are broken and have to be pushed open and closed by all the guests - this is also unappetising - 4) some of the sun loungers are so broken and worn out that it hurts to lie on them - this is unfortunately not an appropriate standard either 4) some of the sun loungers are so broken and worn out that it hurts to lie on them - unfortunately, this is not up to a reasonable standard. Kind regards J. Drechsel & G. Messner
Stayed 8 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The good points about this hotel are: - Beautiful architecture of the reception - Clean rooms - Beautiful view - Beautiful and functional facilities - Great wifi - Great staff - Great water activities - Great value for the money - Great spa Here are the things that need to be improved: - The food is not good. Everything is spiced up and there’s no simple option. I even ordered a Greek Salad just to have something easy to digest but it had curry in it. - The plated option for all inclusive is not exciting due to the lack of options. - The bathroom has an open concept which is not comfortable for one: privacy and two: the smell. There needs to be a proper door to separate the toilet from the room and also a ventilation system. - During one of dinners, we asked for a Rose wine and they decided to choose an item that is not included in the all inclusive package. The lack of communication affects the transparency of the hotel and destroys the sense of trust. If the item we ask is not available in the package we need to be told prior. - We received a bill in our room one day after we checked in with two charges which we later found out there were some optional donations. You can either explain to your guests what those charges are at the time of check in or ask them if they like to participate at the checkout. Making your guests feel obligated is not the best way to receive donations. We would have gladly helped but we felt very uncomfortable the way this was handled.
Stayed 3 nights in Aug 2022

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