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4.7 out of 5

"Pool was closed because it is outside. Also, traffic and train noise was very loud in our room. " More

By a verified traveler on Sat 21 Dec 2019

Hotel Description

Hotel near Northern Arizona University in Flagstaff

In Flagstaff

You'll find West of the Moon Gallery and Flagstaff Symphony Orchestra within 2 miles (3 km) of this hotel. Northern Arizona University and Heritage Square are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 154 guestrooms also offer free WiFi and LCD TVs with cable channels. Premium bedding, coffee/tea makers, and free long-distance calls are also available.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$132* Per night/room May 23 - May 24

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Flagstaff, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Flagstaff, an IHG Hotel

Everyone (8) Couples (2) Family (4)
5 out of 5

Posted by on Mar 29, 2021

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5 out of 5

Posted by on Aug 14, 2020

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5 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 29, 2020 by Kayla

Dear Guest - Thank you for staying at our hotel and for the perfect score. We look forward to your next visit to the area. :)

3 out of 5
Pool was closed because it is outside. Also, traffic and train noise was very loud in our room.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 23, 2019 by Kayla

Dear Guest - Thank you for taking the time to complete your review and offer your feedback about your stay. My deepest apologies for the noise issue that you experienced during your visit. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
We booked here because they said they had an indoor pool and hot tub. When we arrived we were told the hot tub and pool were seasonal and outdoors

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 17, 2019 by Kayla

Dear Guest - Thank you for your review and 4-stars. I am very sorry to hear that your stay did not meet expectations. We hope to welcome you again in the future! Safe travels!

5 out of 5
The food service was excellent. We did not get one day room cleaning but they were busy so didn’t mind

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 31, 2019 by Kayla

Dear Guest - I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to welcoming you back to the hotel in the near future.

5 out of 5
This property is the epitome of Holiday Inn Express.Wonderful room, clean and welcoming from the front desk to the room itself. Talk about breakfast? Where shall I start.? You will love the breakfast at this hotel, as you have many options from egg and cheese omeletsor veggie omelets, bacon or turkey sausage, cereal, pancakes, fresh fruit, toast, and juices,and lots and lots of coffee or hot tea. The lovely lady in charge of the breakfast was always right there BEFORE items were needed. Kudos to this lovely lady. The manager was very visible and welcoming. We loved our stay at Holiday Inn Express, Flagstaff, Arizona and will book with them again. Thank you!t

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 16, 2019 by Kayla

Dear Guest - Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. :)

5 out of 5
Great location, friendly and attentive staff. Room was very nice, clean and modern.

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 3, 2019 by Kayla

Dear Guest - Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do check out our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. :)

5 out of 5
Convenient and easy to get to. Good location to downtown, great breakfast.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 21, 2019 by Kayla

Dear Guest - Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad that you found our location convenient and enjoyed the breakfast. Hope to see you again soon!

4 out of 5
Nice hotel. Staff was great! Room was very clean. I forgot my toothpaste and the staff gave me a free sample!

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 6, 2019 by Kayla

Dear Guest - I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to seeing you again soon.

About the Holiday Inn Express Flagstaff, an IHG Hotel

Location 2320 E Lucky Ln, Flagstaff, AZ 86004

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn Express Flagstaff, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. Event space at this hotel measures 900 square feet (84 square meters). Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Flagstaff, an IHG Hotel. Self parking is free. This Flagstaff hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 5 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1987
  • Breakfast available (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Flagstaff Pulliam Field Airport (FLG) (10.4 km / 6.5 mi)
  • Train station: Flagstaff Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Flagstaff, an IHG Hotel offers 154 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Flagstaff Holiday Inn Express
  • Holiday Inn Express Flagstaff
  • Holiday Inn Express Hotel Flagstaff
  • Holiday Inn Flagstaff
  • Holiday Inn Express Flagstaff Hotel
  • Express Flagstaff, An Ihg
  • Holiday Inn Express Flagstaff
  • Holiday Inn Express Flagstaff, an IHG Hotel Hotel
  • Holiday Inn Express Flagstaff, an IHG Hotel Flagstaff
  • Holiday Inn Express Flagstaff, an IHG Hotel Hotel Flagstaff

You should know

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.