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Real InterContinental Managua at Metrocentro Mall

5-star property
Frente a Centro Comercial, Managua, Managua 1-855-201-7819
4.3 out of 5
Excellent!
See all 9 travelocity Reviews

"First world standards " More

By a verified traveler on Fri 24 Feb 2023

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Hotel Description

5-star luxury hotel near Metrocentro, connected to a shopping center

In shopping district

Stay at this Managua hotel and you'll be within half a mile (1 km) of Metrocentro and 2 miles (3 km) of Tiscapa Lagoon. Carlos Roberto Huembes Market and Antigua Catedral are also within 3 miles (5 km).

Poolside dining

This luxury hotel includes 4 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport pick-up service. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$171* Per night/room May 10 - May 11

Classic Room, 1 King Bed (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Classic Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Real InterContinental Managua at Metrocentro Mall, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Real InterContinental Managua at Metrocentro Mall, an IHG Hotel

Everyone (2) Couples (2) Family (1)
5 out of 5
First world standards

Posted by , from polanco on Feb 24, 2023

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5 out of 5
Excellent service, rooms very clean. Very good choices for breakfast.

Posted by on Jul 27, 2019

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5 out of 5

Excelente

Posted by , from managua nicaragua on Aug 6, 2018

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5 out of 5

NIce, clean hotel near Airport

Pros: Location and cleanliness.
Cons: Need a better lobby bar/lounge. sushi not right for everyone.
Excellent! Friendly, English speaking staff. Clean hotel near airport.

Posted by on Sep 6, 2016

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Comment from Hotel Management

Sep 19, 2016 by General Manager

Dear Anonymous Thank you for coming InterContinental Hotel, in the center of Managua, 20 minutes away from airport and in front of Metrocentro Mall. I´m happy to tell you that on December 2016 begin the complete remodeling of rooms, lobby area and terrace area. Hope you come back soon. Yours.

1 out of 5

Lacking in customer service

I was so disappointed with this hotel!! I actually made a point to book a "nicer" hotel for our last night in Nicaragua thinking there would be less chance of problems occuring- totally wrong. Their customer service barely exist, prices for massage are listed wrong at front desk ( you don't learn about that until after your massage). I had confirmed a bottle of champagne and a cake in our room prior to arrivel 3 times and it still wasn't there. There was miscommunication with the hotel and their own taxi service. We were told the driver was new and didn't understand how the system worked nor did anyone bother to explain it to us. Our $7 cab ride ended up costing us $35 which we were stuck paying. Normally I don't mind paying for pricier hotels but I like to be informed first.

Posted by , from Chicago, IL on Sep 4, 2013

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5 out of 5

My husband and I love the food at this hotel, it is great! our hats off to the cooks.

Pros: Quiet
My husband and I love the food at this hotel, it is great! Our hats off to the cooks. !!!

Posted by , from FL on Apr 23, 2011

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5 out of 5

Absolutely Fabulous!

We stayed at the Real Intercontinental for one night since we were going to be visiting 4 other cities in Nicaragua. All I can say is that it is a fabulous hotel. Beautiful lobby, rooms, bar, pool...Everything was clean and well equipped. We stayed in an executive room which included free drinks from 6-8 pm and breakfast in a private lounge. Everything was great! The bartender, I believe his name was Jose, was very cordial and friendly. The breakfast was also great! Even though the nacatamales (traditional nicaraguan dish) had run out, they were nice enough to order more for me! It is also steps away from the mall and it has a beautiful view of Managua Lake. Definitely recommend this hotel!

Posted by on Feb 23, 2011

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4 out of 5

Excellent Hotel in Managua, Nicaragua

I often stay here when I return to Nicaragua, the Shuttle service from the airport is prompt and courteous, the drive to the Hotel is confusing so make sure you know where and how your going to your destination. The Hotel staff are all well experienced and very professional in thier tasks, make sure you explain what your request are, they will be accomodated but make sure, Expect a service that at times seem slow but thats Nicaragua. The rooms are top rated, beds, TV, internet, mini-bar, just overaall good. The bathrooms are very nice, great towels, lots of them. Breakfast is the icing on the cake, whatever you desire(within Nicaragua), you can request, omlettes, pancakes, fruits, cereal,, great coffee. Overall a great Hotel near a major shopping mall.

Posted by on Oct 26, 2010

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4 out of 5

Great location and really nice lobby, bar, restaurant and rooms

Very beautiful hotel right next to one of the two most popular and modern shopping centers, multiplexes and food court, and one of the best steak houses in Managua, El Chrusco. Beds very comfortable, clean and rooms have high end furnishings. Beautiful lobby with lots of natural artifacts looking out to the pool. In my opinion the best hotel in Managua for the price and I am a permanent resident now. The only shortcoming is the quality of the staff. They are young, beautiful and not well service trained. Other than that it is a real bargain (except you have to pay for wifi). Look for weekend discounts since this is clearly the premier business hotel.

Posted by on Jun 13, 2010

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About the Real InterContinental Managua at Metrocentro Mall

Location Frente a Centro Comercial, Managua, Managua

Property Features

Real InterContinental Managua at Metrocentro Mall, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 6189 square feet (575 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Real InterContinental Managua at Metrocentro Mall, an IHG Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Managua hotel.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 6189 sq ft of conference space
  • 575 sq m of conference space
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Real InterContinental Managua at Metrocentro Mall, an IHG Hotel offers 157 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Managua hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • Day bed
  • LED television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Market - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Factory Steak and Lobster - Overlooking the pool, this steakhouse specializes in Argentinean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nau Lounge - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Blue Bar - This poolside bar specializes in international cuisine and serves lunch and light fare. Open daily.

Artisan Pasta - This restaurant specializes in Italian cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Real InterContinental Managua at Metrocentro Mall, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 for adults and USD 9 for children
  • Airport shuttle fee: USD 22 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Real InterContinental Managua Metrocentro Mall Hotel
  • Real InterContinental Managua Metrocentro Mall
  • Real InterContinental Managua at Metrocentro Mall
  • Real InterContinental Managua at Metrocentro Mall an IHG Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.