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Innisfail City Motel

3.0 star property
3-star Tuscan motel near Innisfail Temple

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Photo gallery for Innisfail City Motel

Triple Room | Desk, blackout drapes, free WiFi, bed sheets
Point of interest
Front of property
Double Room | Bathroom | Shower, free toiletries, towels
Microwave

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
14 Owen Street, Innisfail, QLD, 4860
  • Place, Innisfail Temple
    ‪1 min walk‬
  • Place, Warrina Lakes Botanical Garden
    ‪18 min walk‬
  • Place, Innisfail Golf Club
    ‪20 min walk‬

Room options

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free WiFi, bed sheets

Triple Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, blackout drapes, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Innisfail

Heart of Innisfail.At this motel, you'll be steps from Innisfail Temple and within a 15-minute walk of Warrina Lakes Botanical Garden. Also, Innisfail Golf Club is within 2 miles (3 km) and Australian Sugar Industry Museum is within 6 miles (10 km).
View more Motels in InnisfailOpens in a new window

What's nearby

  • Innisfail Temple - 1 min walk - 0.0 miles
  • Warrina Lakes Botanical Garden - 18 min walk - 1.0 mile
  • Innisfail Golf Club - 20 min walk - 1.1 miles
  • Warrina Conservation Park - 4 min drive - 1.6 miles
  • Paronella Park - 22 min drive - 14.8 miles

Getting around

  • Innisfail Station - 18 min walk

Restaurants

  • ‪Roscoe's Pizza - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Crown Hotel - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪Studio Cafe - ‬7 min walk

About this property

Innisfail City Motel

3-star Tuscan motel near Innisfail Temple
Innisfail City Motel offers its guests a terrace, tour/ticket assistance, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.

This Tuscan-style Innisfail motel is smoke free.

  • 15 guestrooms or units
  • Express check-out
  • Tour and ticket information
  • Terrace
  • No smoking on site
Innisfail City Motel offers 15 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

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Twin Room | Bathroom | Shower, towels, soap, shampoo
Innisfail Riverfront Motel
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  • Free WiFi
  • Air conditioning
  • Microwave
  • Kitchen
3.4 out of 5, 35 reviews
$88 nightly
The price is $97
Jun 9 - Jun 10
Total with taxes and fees
Innisfail Riverfront Motel

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Black Marlin Motel 26 Glady Street Innisfail]

Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternate location: [Black Marlin Motel 26 Glady Street Innisfail]

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Innisfail City Motel

Innisfail City Motel Motel

Innisfail City Motel Innisfail

Innisfail City Motel Motel Innisfail

Frequently asked questions

Does Innisfail City Motel have an airport shuttle?

Airport shuttle services are not available at Innisfail City Motel.

Does Innisfail City Motel offer free breakfast?

Innisfail City Motel does not offer free breakfast.

Is there a casino at Innisfail City Motel?

No, there is no casino at this motel.

What time is check-in at Innisfail City Motel?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Innisfail City Motel?

This motel offers free self parking.

Does Innisfail City Motel have a pool?

Innisfail City Motel does not have a pool.

Does Innisfail City Motel have a spa?

There are no spa services available at this motel.

How close is Innisfail City Motel to downtown Innisfail?

Innisfail City Motel is 0.2 mi away from Innisfail.

Innisfail City Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 139 reviews
Rating 8 - Good. 62 out of 139 reviews
Rating 6 - Okay. 29 out of 139 reviews
Rating 4 - Poor. 8 out of 139 reviews
Rating 2 - Terrible. 7 out of 139 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this motel is excellent value for money. Clean, quiet and centrally positioned.
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Warwick

Good location
Stayed 7 nights in Aug 2023
Verified

8/10 Good

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very handy for what we neede it for, it was close to everything, and we could walk everywhere
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Handy location
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very well looked after here. Highly recommend
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Bethyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 1 night in Apr 2025
Verified

8/10 Good

Janette

Liked: Cleanliness, amenities
Supermarket close by. Lovely river walking paths. Food shops with in walking distance.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Town centre location was great. Check in at different location delayed and unusual.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Hayden

Liked: Cleanliness, staff & service
The motel is not modern and is showing it's age. However the room had the basics I needed, is in a very central location and locals and backpackers are a very friendly bunch of people in this town.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First timer

Second time in Innisfail but first time to stay overnight. Nice location as taxi rank at front and Woolworths across the road.Only negative is having to pick up keys from another Motel...tricky if you're not familiar with the Town, also no laundry and iron.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Robert

Liked: Cleanliness
Check in time is 2:00pm. Not a second before. You need to go to another motel to check in to this motel because there is no one onsite. The motel is very central. It was very clean. The accommodation is basic but fine for the price.
Stayed 1 night in Sep 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
The area is unsafe.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Sylvia

Disliked: Staff & service

Never again

I am unable to recommend this motel to anyone. I would highly recommend a number of training sessions in customer service and complaint handling and an improvement to their system.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water to shower in the morning. Left message on phone of absent reception. Was hot water the previous night.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Matt

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches. Door had 1.5 inch gap at bottom, widi and ac dodnt work good
Stayed 1 night in Apr 2023
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Tv aerial was unplugged and took me ages to work out what the problem was. Ac was turned off at system not the key. Had to get a chair to turn it on. Apart from that it was fine. Entry needs better signage as well.
Stayed 1 night in May 2023
Verified

4/10 Poor

susan

Liked: Cleanliness
Disliked: Staff & service
We didn't like that you had to go to a different hotel to pick up the keys and check in. The air conditioner wasn't working and no one answered the phone. We were unable to contact the staff or Manager as she was trying to run two Motels so was not available. The good side was that it was clean and tidy but if you wanted to sit outside there was only the carpark and it wasn't very pleasant as smokers and ash trays were outside each room so not easy to get away from the smoke.
Stayed 1 night in May 2023
Verified

4/10 Poor

susan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No warning that water was to be turned off. No water for 20 hours. Had to use public toilets. No shower until it came back on. No staff available most of the time. Don't answer phone when you ring. Door locks automatically so if you accidentally lock yourself out it's hard to get hold of staff. Only a hot car park to sit outside. Smokers in close proximity on either side of our room.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Andra

Liked: Staff & service
Didn’t like being accused of doing drugs by the other people residing in close hotel rooms to mine! Manager didn’t handle situation professionally and thought it was okay to threaten me telling me to remove whoever was in my or he will have cops remove me when I paid $94. I tried being nice to others in the rooms next to us but because we was black we was a threat to these old people who couldn’t mind their business! Maybe place elderly people in the front building because their old and need to be close to front of property and the young out back always from those who can’t handle noice.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Jennifer

Disliked: Property conditions & facilities, room comfort
I have stayed at this hotel several times but not again. There will need to be some big changes to make me reconsider. Definitely overpriced.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Alison

Liked: Cleanliness, staff & service
The wifi kept dropping out and as a business traveller it made it challenging to keep up with emails etc.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot Friendly staff
Stayed 1 night in May 2022
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
Pulled in to motel look and is rundown and grotty, told by woman ciggy hanging out of her gob (caretaker?) That I had to drive across town to another motel to pick the key up from the owner. I drove around the full and filthy bins and overgrown garden back out and road to the other motel to pick the key up. The owner told me that that is the way that she run thing and that I was lucky to get a room. I was told that the rooms with spacious and very nice. Well that was a lie lot he got dog box with incredibly loud air-conditioner and filthy fans. What an embarrassment for the tourism industry of Innisfail.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Anna

Liked: Property conditions & facilities
Disliked: Cleanliness
Nice little place,just hope the house keeping gave fresh towels and complimentary coffees and tea the next day, and there was no toilet paper which was disappointing Instead of a queen bed i was given double bed with my two eight years old. Besides that the stay was quite and very peaceful.
Stayed 2 nights in Apr 2022

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