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Aparthotel

Crystal Bay on the Broadwater

Property class: 3.5
3.5-star aparthotel near Surfers Paradise Beach

Choose dates to view prices

Photo gallery for Crystal Bay on the Broadwater

A spacious living room with a large balcony, a sofa set, a coffee table, and a view of the cityscape.
A modern kitchen with a built-in microwave, a sink, and wooden cabinets. There is a dining area with a glass table and chairs, and a balcony with a view of the sea.
A modern kitchen with wooden cabinets, a microwave, and a dishwasher. There is a dining area with a glass table and chairs, and a view of the outdoors through large windows.
A modern living room with a white sofa, a dining table, and a kitchen area in the background.
A bedroom with a large bed, a nightstand, a dresser, and a TV mounted on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer

Explore the area

View in a map
182 Marine Parade, Labrador, QLD, 4215
  • Place, Broadwater Parklands
    ‪15 min walk‬
  • Place, Gold Coast Aquatic Centre
    ‪17 min walk‬
  • Place, Australia Fair Shopping Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for Traditional Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, a TV on a cabinet, and a balcony with a city view.

Traditional Apartment, 1 Bedroom

  • Water view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

A modern living room with a sofa, armchairs, a coffee table, and a TV. There's a balcony with a view of the sea and trees.

Family Apartment, 2 Bedrooms

  • Water view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

A modern living room with a balcony, a dining area, and a TV mounted on the wall.

Apartment, 3 Bedrooms

  • Water view
  • 1173 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Family Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, and a TV on a stand.

Family Apartment, 1 Bedroom

  • Water view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Apartment, 2 Bedrooms

A modern living room with a dining area, large windows, and a balcony overlooking the sea.

Executive Apartment, 2 Bedrooms

  • Water view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms

A modern living room with a grey sofa set, a wooden coffee table, and a flat-screen TV. A large window offers a view of the sea and a balcony with a glass railing.

Deluxe Apartment, 3 Bedrooms

  • Water view
  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Two Bedroom Apartment

A modern kitchen with a built-in microwave, a sink, and wooden cabinets. There is a dining area with a glass table and chairs, and a balcony with a view of the sea.

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Water view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

A neatly arranged bedroom with a large bed, white and pink bedding, a bedside table with a lamp, and a dresser.

Deluxe Two Bedroom Apartment With Two Bathrooms

  • Water view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

A spacious living room with a large balcony, a sofa set, a coffee table, and a view of the cityscape.

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • Water view
  • 2939 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Economy Apartment, 1 Bedroom

A modern hotel room with a balcony, a dining area, and a bedroom.

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Deluxe Apartment

Living area

1 Bedroom Deluxe Apartment

  • Water view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Apartment, 2 Bedrooms, Garden View

A modern living room with a sofa, dining table, chairs, and a TV.

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

A modern living room with a grey sofa, a wooden coffee table, and a TV. There is a sliding glass door leading to an outdoor area with a view of trees and a pool.

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Gold Coast

Labrador stay.A stay at this Labrador aparthotel places you within 3 miles (5 km) of Surfers Paradise Beach and 6 miles (10 km) of Chevron Renaissance. Cavill Avenue and SkyPoint Observation Deck are also within 6 miles (10 km).
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Chirn Park - 12 min walk - 0.7 miles
  • Broadwater Parklands - 15 min walk - 0.9 miles
  • Gold Coast Aquatic Centre - 17 min walk - 0.9 miles
  • Australia Fair Shopping Centre - 3 min drive - 1.2 miles
  • Marina Mirage Shopping Centre - 8 min drive - 3.8 miles

Getting around

  • Cypress Avenue Station - 10 min drive
  • Helensvale Station - 15 min drive
  • Coolangatta Airport (OOL) - 43 min drive

Restaurants

  • ‪Daiki - ‬9 min walk
  • ‪DAARK Espresso - ‬15 min walk
  • ‪Beach Cafe - ‬12 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Fratello Italian - ‬15 min walk

About this property

Crystal Bay on the Broadwater

3.5-star aparthotel near Surfers Paradise Beach
As a guest of Crystal Bay on the Broadwater, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. WiFi is free in public spaces. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Crystal Bay on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 14 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individually decorated
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

How close is Crystal Bay on the Broadwater to the airport?

Crystal Bay on the Broadwater is 28.9 mi (43-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on Oct 27, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Bay on the Broadwater have an airport shuttle?

Crystal Bay on the Broadwater offers an airport shuttle.

How close is Crystal Bay on the Broadwater to the beach?

This aparthotel is 3 mi (9-min drive) from Surfers Paradise Beach and 10.5 mi (33-min drive) from Burleigh Beach. Don't forget your sunscreen!

Does Crystal Bay on the Broadwater offer free breakfast?

Crystal Bay on the Broadwater does not offer free breakfast.

Is there a casino at Crystal Bay on the Broadwater?

No, there is no casino at this aparthotel, but The Star Gold Coast (10-min drive) is nearby.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Crystal Bay on the Broadwater?

This aparthotel offers free self parking.

Does Crystal Bay on the Broadwater have a pool?

Crystal Bay on the Broadwater features an outdoor pool.

Does Crystal Bay on the Broadwater have a spa?

There are no spa services available at this aparthotel.

How close is Crystal Bay on the Broadwater to downtown Gold Coast?

Crystal Bay on the Broadwater is 4.5 mi away from Gold Coast.

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 949 reviews
Rating 8 - Good. 329 out of 949 reviews
Rating 6 - Okay. 75 out of 949 reviews
Rating 4 - Poor. 20 out of 949 reviews
Rating 2 - Terrible. 10 out of 949 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms were very clean and cosy great area and lovely staff 100 💯 Recommended for a family get away accommodation also cheap
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Property was as described and location was great for visiting all the theme parks and surfer's paradise.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good location, easy parking, friendly staff and amenities as described.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful spacious apartment, had everything we needed ,great views and good location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a great stay. Room was amazing, amenities great and staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place and location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Good place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The place is perfectly great, i recommend everybody to come and stay for longer. Its a Family oriented facility .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, friendly staff, will be staying again
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The property is perfect location , amazing view of the ocean, great place to relax and walk along the shore. I love to stay there again. The apartment needs a little bit of upgrade but still overall cozy place to stay.
Stayed 24 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location, and excellent room. Very comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean. Easy to park the car. With a great view
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
Wonderful place to stay
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Staff very helpful and friendly
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
The location is excellent.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay views were amazing from our room and room had everything we needed
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautifully appointed apartment. Had everything you could ned
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, room comfort, communication
Stayed here for business, great spot will definitely stay here again.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ideal spot for a relaxing stay. Rooms are spacious and well equipped. Restaurants and cafes at Chirn Park are excellent albeit 20 minute walk. Restaurants and Cafes at Broadwater and near Aqua Building are very good and only 10 minute walk. Extended our stay for an extra 2 weeks
Stayed 21 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great service, clean rooms very comfortable and child friendly
Stayed 3 nights in Sep 2025

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