Crowne Plaza Surfers Paradise by IHG

4.5 star property
4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Point of interest
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪15 min walk‬
  • Place, Surfers Paradise Beach
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

9.0 out of 10
Wonderful
(34 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(29 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(10 reviews)
  • Ocean view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Gold Coast

Surfers Paradise stay.Your stay at this Surfers Paradise hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. The Star Gold Coast and Cavill Avenue are also within 2 miles (3 km).

What's nearby

  • Broadbeach Beach - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 15 min walk - 0.9 miles
  • Surfers Paradise Beach - 19 min walk - 1.0 mile
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Cavill Avenue - 3 min drive - 1.2 miles

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪26° & Sunny - ‬7 min walk
  • ‪Freghete - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Train - ‬16 min walk
  • ‪Broadbeach Bowls Club - ‬7 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre
Crowne Plaza Surfers Paradise by IHG offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A fitness center, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with safes and bathrobes. Rooms open to balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

How close is Crowne Plaza Surfers Paradise by IHG to the airport?

Crowne Plaza Surfers Paradise by IHG is 18.7 mi (38-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on May 28, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Surfers Paradise by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Surfers Paradise by IHG.

How close is Crowne Plaza Surfers Paradise by IHG to the beach?

This hotel is a short 6-minute walk from Broadbeach Beach and 11-minute walk from Northcliffe Beach. Don't forget your sunscreen!

Does Crowne Plaza Surfers Paradise by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Surfers Paradise by IHG, but buffet breakfast is offered for a fee of AUD 39.00 for adults and AUD 19.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Surfers Paradise by IHG?

No, there is no casino at this hotel, but The Star Gold Coast (2-min drive) is nearby.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Surfers Paradise by IHG?

Free parking is not available at this hotel. Self parking is available for AUD 25 per day.

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Crowne Plaza Surfers Paradise by IHG features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Crowne Plaza Surfers Paradise by IHG have a restaurant?

There are 3 onsite restaurants, offering options like pool views, happy hour, and light fare.

Does Crowne Plaza Surfers Paradise by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Surfers Paradise by IHG to downtown Gold Coast?

Crowne Plaza Surfers Paradise by IHG is 0.3 mi away from Gold Coast.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Solange

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, clean room, beautiful view. Unfortunately the check in was late than I was told, otherwise I would rate it 5stars
Stayed 1 night in Jan 2026

10/10 Excellent

Estella

Stayed 4 nights in Jan 2026

10/10 Excellent

Seyidali

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Leanne Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff were all amazing. Special mention to Scarlett who was personable friendly and proffesional. A great asset to your establishment.
Stayed 8 nights in Jan 2026

6/10 Okay

Maryanne

Traveled with family
Liked: Staff & service
Room was dated, no art works,just a print behind the tv and the tv seemed ancient - no nice creams or shower cap in bathroom -small swimming pool not enough pool chairs
Stayed 2 nights in Jan 2026

8/10 Good

Laura

Stayed 8 nights in Jan 2026

10/10 Excellent

Neil Patrick

Traveled with partner
Liked: Cleanliness, amenities
Well maintained property and room.
Stayed 4 nights in Jan 2026

8/10 Good

Barry

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff very nice ..couch in room was only real problem as it was wet from previous tenant and we could not use it but we got by ..didnt let it spoil our weekend away
Stayed 2 nights in Jan 2026

10/10 Excellent

Trisha

Liked: Cleanliness
the rooms were spacious , the hotel was clean and the tram was steps away
Stayed 3 nights in Jan 2026

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We have stayed at the Crowne Gold Coast and Fiji previously. We noticed a marked difference in the variety and services provided for the buffet breakfast and service staff. The buffet has less variety than other places. One marked difference was that there was no longer a personalised coffee order when you first arrived. There were activities advertised such as cook with a chef, which was advertised and we enquired about. We wreee told we did not need to book just turn up. When we did turn up the front desk had no idea about what was happening it he activity. The manager went about trying to find someone who knew something about it to no avail. Half an hour later we were told that there was a communication breakdown between food and beverage and guest service and that there would no longer be a class conducted. The coffee machine they have there for guests to use, instead of a barista making drinks, was on the blink constantly. One of the days we requested some chilli flakes for our breakfast, the server was unable to locate any chilli flakes. Overall the hotel did not live up to expectations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charmayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect couples getaway. Comfortable room, great dinner and breakfast, and amazing staff who were friendly and helpful. We’d happily stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yeah the roommate spacious and comfortable and the hotel was clean. location was excellent to the tram
Stayed 4 nights in Jan 2026

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room, overall service and breakfast were excellent. We would recommend the venue to anyone looking for a relaxing and enjoyable holiday.
Stayed 5 nights in Jan 2026

8/10 Good

Daniela

Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 3 nights in Jan 2026

8/10 Good

Jaejin

Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Room was very clean and a good size. Hotel location excellent, tram stop right across from Hotel Reception.
Stayed 2 nights in Jan 2026

8/10 Good

Angela

Liked: Amenities, property conditions & facilities
No ash tray in designated smoking area. Just a rubbish bin with a plastic bag in it. Mould in the shower, Leak behind tiles in shower,
Stayed 4 nights in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and clean. Huge room and fantastic views.
Stayed 1 night in Jan 2026

10/10 Excellent

Prof Peter

Business traveler
Liked: Cleanliness, staff & service, amenities
Essentially everything was excellent hence 5 star rating. First stay at this hotel and definitely near top fir Gold Coast Allowing for it being in medium high cost bracket. Staff were excellent and well trained , room on 15 th floor was amazing with both ocean and hinterland views.
Stayed 1 night in Jan 2026

4/10 Poor

Tameka

Stayed 1 night in Jan 2026

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager was rude when checking in and during our stay . He got bad energy and always trying to get in people way
Stayed 6 nights in Jan 2026

8/10 Good

Tracey

Stayed 6 nights in Jan 2026

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, check-in and check out process was easy.
Stayed 1 night in Jan 2026

10/10 Excellent

Anh Khoa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Jan 2026