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Hotel Continental

3.5 star property
3.5-star hotel near Padang Kota Lama

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Photo gallery for Hotel Continental

Outdoor pool, sun loungers
Exterior
Restaurant
Reception
Deluxe Twin Room | Minibar, free WiFi, bed sheets, wheelchair access

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
5 Penang Road, Georgetown, George Town, Penang, 10000
  • Place, Cheong Fatt Tze Mansion
    ‪2 min walk‬
  • Place, Padang Kota Lama
    ‪10 min walk‬
  • Place, KOMTAR
    ‪14 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room

  • 280 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Super Deluxe Room

Super Deluxe Room | View from room

Super Deluxe Room

  • 219 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, free WiFi, bed sheets, wheelchair access

Superior Double Room

  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premier King Room

Superior Premier King Room | Minibar, free WiFi, bed sheets, wheelchair access

Superior Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Twin Room

Deluxe Premier Twin Room | Minibar, free WiFi, bed sheets, wheelchair access

Deluxe Premier Twin Room

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, No Windows

Deluxe Twin Room, 2 Twin Beds, No Windows | Minibar, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, 2 Twin Beds, No Windows

  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Premier King Room

  • Sleeps 2

Deluxe Premier Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, free WiFi, bed sheets, wheelchair access

Superior Double Room

  • Sleeps 2

Super Deluxe Quad

  • Sleeps 4

Deluxe Twin No Window

  • Sleeps 2

View all photos for Superior Double Without Window

Minibar, free WiFi, bed sheets, wheelchair access

Superior Double Without Window

  • Sleeps 2

Superior Twin Without Window

  • Sleeps 2

View all photos for Deluxe Triple

Minibar, free WiFi, bed sheets, wheelchair access

Deluxe Triple

  • Sleeps 3

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2

View all photos for Family Deluxe

Minibar, free WiFi, bed sheets, wheelchair access

Family Deluxe

  • Sleeps 4

View all photos for Deluxe King

Minibar, free WiFi, bed sheets, wheelchair access

Deluxe King

  • Sleeps 2

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About the neighborhood

George Town

City center stay.With a stay at this Downtown George Town hotel, you'll be within half a mile (1 km) of Padang Kota Lama and 2 miles (3 km) of KOMTAR. Swettenham Pier Cruise Terminal and Gurney Drive are also within 2 miles (3 km).

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.1 miles
  • Georgetown UNESCO Historic Site - 5 min walk - 0.3 miles
  • Padang Kota Lama - 10 min walk - 0.6 miles
  • KOMTAR - 14 min walk - 0.8 miles
  • Swettenham Pier Cruise Terminal - 17 min walk - 0.9 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Indigo at The Blue Mansion - ‬2 min walk
  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Mangga - ‬2 min walk
  • ‪再三杯 zaisanbei - ‬1 min walk
  • ‪Olive Kitchen And Bar - ‬1 min walk

About this property

Hotel Continental

3.5-star hotel near Padang Kota Lama
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Continental. Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 231 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Continental offers 231 air-conditioned accommodations with hair dryers. This George Town hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Housekeeping is provided once per stay.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: MYR 36 to 46 for adults and MYR 20 to 30 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Continental

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 36 to 46 for adults, and MYR 20 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, cash, mobile payments, and Touch 'n Go eWallet. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Continental Penang
Hotel Continental Penang
Hotel Continental George Town
Continental George Town
Hotel Continental Hotel
Hotel Continental George Town
Hotel Continental Hotel George Town

Frequently asked questions

How close is Hotel Continental to the airport?

Hotel Continental is 11.5 mi (28-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

Does Hotel Continental have an airport shuttle?

Airport shuttle services are not available at Hotel Continental.

How close is Hotel Continental to the beach?

This hotel is 9.9 mi (33-min drive) from Ferringgi Beach and 7.4 mi (25-min drive) from Batu Ferringhi Beach. Don't forget your sunscreen!

Does Hotel Continental offer free breakfast?

Free breakfast isn’t offered at Hotel Continental, but English breakfast is offered for a fee of between MYR 36 and 46 for adults, MYR 20 and 30 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Continental?

No, there is no casino at this hotel.

What time is check-in at Hotel Continental?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Continental?

This hotel offers free self parking.

Does Hotel Continental have a pool?

Hotel Continental features an outdoor pool.

Does Hotel Continental have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Continental have a spa?

There are no spa services available at this hotel.

How close is Hotel Continental to downtown George Town?

Hotel Continental is 0.5 mi away from Little India.

Hotel Continental Reviews

Reviews

6.6
Rating 10 - Excellent. 55 out of 589 reviews
Rating 8 - Good. 213 out of 589 reviews
Rating 6 - Okay. 206 out of 589 reviews
Rating 4 - Poor. 73 out of 589 reviews
Rating 2 - Terrible. 42 out of 589 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

See-Ming

Stayed 4 nights in Jul 2025

2/10 Terrible

Andrew

Stayed 1 night in Feb 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
Things seemed dated and worn out but serviceable. Very polite staff.
Stayed 6 nights in Jan 2025

8/10 Good

NAZLINDA BT MOHAMAD NAWI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good...
Stayed 2 nights in Sep 2024

6/10 Okay

Muhammad

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel location are great but at night can be very noisy because got like open karaoke bar nearby. Facilities was okay. Nothing great about this hotel
Stayed 2 nights in Jul 2024

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Good customer service
Stayed 2 nights in Jun 2024

6/10 Okay

Toshiaki L Tamashiro

Liked: Staff & service
Disliked: Property conditions & facilities
Not good area
Stayed 1 night in Jun 2024

2/10 Terrible

John

Stayed 1 night in May 2022

2/10 Terrible

AFIDA

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The Hotel running out of water at night until 12am, we cannot take a shower, pee & etc. When I complained, the staff said it is because the Hotel Fully Occupied thats why running out of water. If we want to pee/poops we need to come at lobby! Lower level have water (we stay at 9th floor) It make me really disappointed. After the water came it is very dirty (yellowish). The TV at my room broken cannot lower the volume (Maintenance came and change the TV) You also can hear noisy from the other room (family with little kids) because in the wardrobe have a door for piping & etc and it connected to side room, so can hear very loud. The room look very old style and outside carpets looks dirty and creepy. Not worth for what i’ve paid 550RM for one night. What i love in only the place near to restaurants and can walk to Padang Kota
Stayed 1 night in May 2022

4/10 Poor

Benson

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

mayzura

Traveled with family
keluasan bilik agak terhad dan towel terlalu nipis. please upgred.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities
Ok for the price. Could use some plumbing upgrades.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SINKI TERSUMBAT
Stayed 1 night in Sep 2019

2/10 Terrible

Kok-Wai

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL

This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Aug 2019

6/10 Okay

How M

Why tax was charged?

Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town near beach
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Md Nor Azman

Disliked: Staff & service
not so good
Stayed 2 nights in Sep 2018

4/10 Poor

Carol, Perth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average hotel. Breakfast is bad. Room condition is like a hostel.
Stayed 2 nights in Sep 2018