- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property does not follow regional sanitization guidelines
- Property confirms they are implementing enhanced cleaning measures
- Service animals not allowed
- Individually-wrapped food options are not available
- Number of children who can stay free - 2
- Debit cards
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: MYR 0.00 per accommodation, per night
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: MYR 56 for adults and MYR 28 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
url importing http://www.travelocity.com/George-Town-Hotels-Hard-Rock-Hotel-Penang.h2784421-p2.Hotel-Reviews?rm1=a2&
There was an error importing /George-Town-Hotels-Hard-Rock-Hotel-Penang.h2784421-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/George-Town-Hotels-Hard-Rock-Hotel-Penang.h2784421-p2.Hotel-Reviews?rm1=a2&
