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Hotel Galles

3.0 star property
3-star hotel near Port of Genoa Cruise Ship Terminal

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Photo gallery for Hotel Galles

Marina
Minibar, in-room safe, desk, soundproofing
Exterior
Reception
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Bersaglieri D'Italia, 13, Genoa, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪7 min walk‬
  • Aquarium of Genoa
    ‪14 min walk‬
  • Old Port
    ‪16 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪7 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

About the neighborhood

Genoa

Centro Est stay.Within a 15-minute walk of this Centro Est hotel, you'll find Port of Genoa Cruise Ship Terminal and Old Port. Piazza Principe and Villa del Principe are also within half a mile (1 km).

What's nearby

  • Piazza Principe - 1 min walk - 0.0 miles
  • Port of Genoa Cruise Ship Terminal - 7 min walk - 0.4 miles
  • Aquarium of Genoa - 14 min walk - 0.8 miles
  • Old Port - 16 min walk - 0.9 miles
  • Genoa Port Center - 16 min walk - 0.9 miles

Getting around

  • Genoa Piazza Principe Station - 3 min walk
  • Cristoforo Colombo Airport (GOA) - 16 min drive

Restaurants

  • ‪Trattoria dell'Acciughetta - ‬6 min walk
  • ‪Bar Cavo - ‬6 min walk
  • ‪La Focacceria di Teobaldo - ‬6 min walk
  • ‪Hb Cafè - ‬5 min walk
  • ‪E Prie De Ma - ‬4 min walk

About this property

Hotel Galles

3-star hotel near Port of Genoa Cruise Ship Terminal
As a guest of Hotel Galles, you'll find multilingual staff, concierge services, and a front-desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Genoa hotel is smoke free.

  • 21 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
Hotel Galles offers 21 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property will be closed from October 22 2023 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Galles Genoa
Hotel Galles Genoa
Hotel Galles Hotel
Hotel Galles Genoa
Hotel Galles Hotel Genoa

Frequently asked questions

How close is Hotel Galles to the airport?

Hotel Galles is 4 mi (16-min drive) away from the Cristoforo Colombo Airport (GOA) airport, the closest popular airport to the property.

Does Hotel Galles have an airport shuttle?

Airport shuttle services are not available at Hotel Galles.

How close is Hotel Galles to the beach?

This hotel is 4.2 mi (15-min drive) from Punta Vagno and 13.1 mi (31-min drive) from Spiaggia libera. Don't forget your sunscreen!

Does Hotel Galles offer free breakfast?

Free breakfast isn’t provided at Hotel Galles, but buffet breakfast is offered for a fee of EUR 5 for adults and EUR 5 for children.

Is there a casino at Hotel Galles?

No, there is no casino at this hotel.

What time is check-in at Hotel Galles?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Galles?

This hotel offers free self parking.

Does Hotel Galles have a pool?

Hotel Galles does not have a pool.

Does Hotel Galles have a spa?

There are no spa services available at this hotel.

How close is Hotel Galles to downtown Genoa?

Hotel Galles is 0.9 mi away from Genoa.

Hotel Galles Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 29 out of 135 reviews
Rating 4 - Poor. 11 out of 135 reviews
Rating 2 - Terrible. 10 out of 135 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Paul, Zetland

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were very friendly and helpful. What was lacking was the hotel itself. Beds so uncomfortable couldn't sleep. Horrible smell was in the room when we first got in. No parking as advertised. Have to leave you car in a public car park. This can get very expensive. Hotel is close to everything but in a filthy area of the city.
Stayed 1 night in Aug 2022

6/10 Okay

Gabriela

Stayed 1 night in Aug 2022

8/10 Good

TamRea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay for one night cruise ship boarding, but the area is a little sketchy.
Stayed 1 night in Jul 2022

2/10 Terrible

Keisha, La Romaine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family & I are currently on a European trip visiting several countries and staying in numerous hotels. Whenever we’re referring to this place we call it “Nightmare Hotel”. Although we were only there for 1 Night, it sure felt like eternity. It’s completely run down, out dated, poor lighting, the bathroom is probably half the size of a cruise ships’ even the elevator only holds one person at a time. Everything about this hotel is a disaster EXCEPT for the very kind gentleman at check-in. The only Night we stayed there, we noticed an infestation of rats in a tree directly in front of the hotel door. We stayed here to board an MSC cruise the next morning (The terminal was walking distance) but I’ll never stay there again.
Stayed 1 night in Jul 2022

8/10 Good

Simon, Brunswick East

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No denying the neighbourhood is in a tough port area, but I've never felt unsafe. The hotel is clean, and welcoming. i booked a 4 bed room for one person - it was all they had - and all the staff found that most amusing :)
Stayed 1 night in May 2022

8/10 Good

Fatemeh

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Galles +++

Great location in the Centro Storico of Genoa, great price.
Stayed 1 night in Dec 2018

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Galles +++

Nice place, great central location, friendly staff, great price.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Kai Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Azaz, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with excellent location

Staff was very helpful and friendly. The location is very close to the tourist attractions. Good variety of restaurants and cafes nearby. The bedroom was good and so was the bathroom facility. Overall i will go back to this hotel if I visit Genova again..my experience and stay was lovely.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to MSC cruise port and train station
Stayed 2 nights in Sep 2018

4/10 Poor

Celia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel Galles Family Stay

The hotel itself was decent. However, during our stay the AC didn't work, the refrigerators were all broken and the wi-fi connection was extremely poor. The staff was great and friendly. Also, the condition of the hotel was nice. The geographic area was iffy.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Fernando, Argentina

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Genoa. Not a great location. One car space only for all hotel.
Stayed 1 night in May 2018

8/10 Good

William

Liked: Staff & service

Handy & well priced

The hotel is right opposite the cruise terminal and 5mins walk from the main train station & airport bus. There's a metro station next to hotel too. The hotel is not modern but its comfortable enough given the price paid. Toiletries and towels are provided but there's a lack of power sockets in the room so i had to charge my phone using the shaver socket in the bathroom which wasnt ideal. The staff are very friendly and helpful with a good level of english spoken. They were great at recommending local restaurants to eat in that i would never have found otherwise. Overall good value for the money.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Excellent staff and great local information.easy walk into city center Easy access to cafes and restaurants etc
Stayed 2 nights in Nov 2017

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor room I'm afraid. How is it 3 stars!!!

Not what we expected. Very poor. Customer service was OK but the room was appalling. No air con and no shower door. No other rooms available and we had to make do after a long day travelling from Monaco. Good location but poor room conditions and not even up to Travelodge standards.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable Galles

The price was very reasonable, and the staff friendly. The room was nice and clean. The Hop on and Off tour bus stop is close by.
Stayed 2 nights in Jun 2017

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the aquarium

Was in the centre as I ask Good room according to what we pay Breakfast good

10/10 Excellent

eliahou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank to all the staff there!!!

we came at first time to genova and it was great!!! this hotel near to most of the attractions + the sea ofcourse!!!!

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort