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Hotel Acquario

Property class: 3
3-star hotel near Port of Genoa Cruise Ship Terminal

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Photo gallery for Hotel Acquario

Dining
Lobby
Property entrance
Room
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Vico San Pancrazio 9, Genoa, GE, 16124
  • Place, Via Garibaldi
    ‪2 min walk‬
  • Place, Aquarium of Genoa
    ‪3 min walk‬
  • Place, Piazza de Ferrari
    ‪9 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪12 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, WiFi (free)

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, WiFi (free)

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Single Room

Minibar, in-room safe, desk, WiFi (free)

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

Minibar, in-room safe, desk, WiFi (free)

Economy Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Genoa

Heart of Genoa.Within a 10-minute walk of this Genoa Historical Centre hotel, you'll find Old Port and Genoa Port Center. Palazzo di San Giorgio and National Gallery of Palazzo Spinola are also within half a mile (1 km).

What's nearby

  • Via Garibaldi - 2 min walk - 0.1 miles
  • Palazzo Rosso - 3 min walk - 0.2 miles
  • Aquarium of Genoa - 3 min walk - 0.2 miles
  • Old Port - 5 min walk - 0.3 miles
  • Piazza de Ferrari - 9 min walk - 0.5 miles

Getting around

  • Genoa Piazza Principe Station - 12 min walk
  • Cristoforo Colombo Airport (GOA) - 19 min drive

Restaurants

  • ‪Pestobene - ‬5 min walk
  • ‪Focaccia e Dintorni - ‬6 min walk
  • ‪Tazze Pazze - ‬5 min walk
  • ‪Pasticceria Profumo - ‬6 min walk
  • ‪I Tre Merli - ‬6 min walk

About this property

Hotel Acquario

3-star hotel near Port of Genoa Cruise Ship Terminal
Hotel Acquario offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Acquario also features concierge services, express check-in, and room service (during limited hours).

This 3-star Genoa hotel is smoke free.

  • 30 guestrooms or units
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Acquario offers 30 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 7 2026 to May 10 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number IT010025A14GR34LS7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Acquario Genoa
Hotel Acquario
Hotel Acquario Genoa
Acquario Hotel Genoa
Hotel Acquario Hotel
Hotel Acquario Genoa
Hotel Acquario Hotel Genoa

Frequently asked questions

How close is Hotel Acquario to the airport?

Hotel Acquario is 4.6 mi (19-min drive) away from the Cristoforo Colombo Airport (GOA) airport, the closest popular airport to the property.

Does Hotel Acquario have an airport shuttle?

Airport shuttle services are not available at Hotel Acquario.

How close is Hotel Acquario to the beach?

This hotel is 2.6 mi (12-min drive) from San Nazaro and 6.2 mi (10-min drive) from Last Beach. Don't forget your sunscreen!

Does Hotel Acquario offer free breakfast?

Hotel Acquario does not offer free breakfast.

Is there a casino at Hotel Acquario?

No, there is no casino at this hotel.

What time is check-in at Hotel Acquario?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Acquario?

Free parking is not available at this hotel.

Does Hotel Acquario have a pool?

Hotel Acquario does not have a pool.

Does Hotel Acquario have a spa?

There are no spa services available at this hotel.

How close is Hotel Acquario to downtown Genoa?

Hotel Acquario is 0.2 mi away from Maddalena.

Hotel Acquario Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 100 reviews
Rating 8 - Good. 28 out of 100 reviews
Rating 6 - Okay. 37 out of 100 reviews
Rating 4 - Poor. 14 out of 100 reviews
Rating 2 - Terrible. 15 out of 100 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

ANNA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Stay away

From the momement we arrived staff behaved oddly. It felt as if they were watching our every move. The only camera inside the building shows who is entering and exiting. On our 3rd night, exiting the door, my brother gets robbed of his IPhone by a street thug. We asked hotel reception to contact police and they refused saying "no police". Had a bad feeling from day one about this place. Stay away, shady people, shady area
Stayed 5 nights in Oct 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Esperienza negativa con cancellazione della prenotazione senza darne info
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Central and in need of refurbishment but ok.

The hotel is central so a big plus, room are ok for the rate even if the rooms are old and worn out. Bed was really uncomfortable but room clean. It was quiet even if it’s located in the center. Service was great :)
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you come without your own car its better to not miss the bus to the to ed n abd back
Stayed 3 nights in Jul 2021
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel

Convenient location close to all major sights.
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanze piccole e con arredamento vecchio e polveroso. Personalmente ho dovuto cambiare stanza per tubatura rotta in camera con perdita di acqua sul pavimento. I riscaldamenti non funzionano
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Centrale, ottimo servizio e disponibilità. Ci ho dormito solo una notte
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strategica, perfetto per un breve soggiorno.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!

It was really terrible experience.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Per essere un tre stelle non lo è. Un due stelle sarebbe giusto
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato 2 notti..di cui solo 1 notte in quanto la nostra prenotazione già pagata era stata cestinata senza avviso da un personale incompetentemente.. .personale pessimo tranne per un ragazzo gentile alla reception ...pulizia scarsa della stanza...cattivi odori...bagno con piastrelle con muffa...camera con prese di corrente rotte...una notte horror... non ci torneremo più
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
bon emplacement mais hotel vétuste, salle de bains minuscule, service indigne d'1 3 *
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In un palazzo storico nel pieno centro medioevale a due passi dalla basilica di San Siro e da quella via del campo amata da Faber è sicuramente un ottimo hotel in tutte le sue parti... Da sostare anche nei prossimi momenti di Genova
Stayed 1 night in May 2019
Verified review

4/10 Poor

Therese

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Language was a big barrier - no tea or coffee making facilities - the lift was the tiniest ever - staff were unhelpful. I requested support to find a laundromat and nothing was forthcoming. It was difficult to locate but once there was easy to get around- no a/c - not comfortable bed - very small unit
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Poul Alberg

Liked: Cleanliness, staff & service, room comfort

Central location; good value for money

Small place. Had a reasonable room on the uppermost floor. Picked it for its nice central location. There are probably better places around but I was happy with the place. I believe the rooms are more airy, better view, the higher you get in the building.
Stayed 2 nights in May 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono solo per la posizione vicino all’acquario. Colazione misera camera nn troppo pulita
Stayed 1 night in Apr 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness

Comodo all'Acquario ma zona pessima

La via in cui si trova l'ingresso dell'hotel è sporca e decadente, per l'importo pagato avrei gradito almeno la colazione e un secondo letto per il bambino (se prenoto una tripla non mi aspetto di dormire con il bambino nel matrimoniale). Non lo consiglierei, per una notte si porta pazienza (dentro fra l'altro è vecchio ma pulito e decoroso) ma ci sono alberghi migliori, se ci si muove per tempo.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

A 300 metri dall'acquario

Molto vicino al porto antico e quindi agevole per portare i bagagli. In 2 minuti abbiamo fatto check-in e in altri 2 il check-out. L'albergo è semplice e pulito. Il Wi-fi mi è parso funzionare bene. Lo consiglio.
Stayed 1 night in Apr 2018
Verified review

4/10 Poor

Giovanni

Disliked: Room comfort

potrebbe essere meglio come hotel.

La camera assegnata è molto piccola, per caricare il cellulare (o qualsiasi altra cosa) è necessario tenere la luce accesa (questo nel bagno) tanto che ho dovuto togliere la lampadina e rimetterla la mattina. rete WiFi nella stanza che non funziona e la rete telefonica in generale è schermata totalmente.
Verified review

4/10 Poor

olivier

Disliked: Staff & service, property conditions & facilities, room comfort

Je ne recommande pas

Le séjour était bien car la ville est formidable. Par contre l'hôtel ne fait pas ses 3 étoiles. Il n'y a aucun service, ni en anglais, ni en français ni même en italien. Le déjeuner n'est vraiment pas adéquat. Je ne suis pas une fine bouche et pourtant ce n'était pas convenable. Plusieurs prostitués autour de l'hôtel ce qui ne conviendrait pas aux familles. Le prix est cher pour l'état géneral de l'hôtel. Le mobilier est exécrable, le lit creuse, et les chambres minuscules. Je n'aime pas cela donner de mauvais commetaires mais cet hôtel doit absolument s'améliorer ou bien revoir son nombre "d'étoiles" à la baisse.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

giuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
il soggiorno all'hotel acquario è stato positivo la posizione ottima per visitare i punti da me desiderati della città comodo al porto unico neo la stanza e il bagno un po troppo piccoli
Stayed 3 nights in Jun 2017
Verified review

6/10 Okay

mirko

Liked: Cleanliness, staff & service

Hotel economico e in ottima posizione

L'hotel è in posizione molto comoda per il centro storico e per l'acquario, il prezzo è in linea con quanto offerto dalla camera, la colazione inclusa nel prezzo è buona e abbondante.
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

not so bad

The hotel is located inside city slightly. therefore we have to park a car somewhere. There is a big parking slot at the courst. We could find a nice restaurant nearby the hotel.
Verified review

6/10 Okay

JOSEPH

Liked: Staff & service

Great for aquarium

Just try walking from the aquarium area back to the hotel, Genoa is a very shaddy looking area , and not many good looking kind folks around in this area. you can get lost and worried real fast.
Verified review

8/10 Good

Clo

Liked: Cleanliness, staff & service, property conditions & facilities

Cet hôtel est globalement tout à fait correct.

Ayant demandé une chambre à un lit, je ne pouvais obtenir qu'une petite chambre. J'aurais cependant apprécié plus d'espace. A mon grand étonnement l'équipement des sanitaires fonctionnait parfaitement et la connexion internet aussi.

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