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5.0 out of 5

"This hotel is gorgeous and generally well-maintained. The staff were friendly and helpful in arranging the parking of our car (27 euros per night) and ... " More

By a verified traveler on Tue 05 Sep 2017

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Hotel Description

4-star hotel near Port of Genoa Cruise Ship Terminal

City center retreat

A stay at this Genoa Historical Centre hotel places you within half a mile (1 km) of Old Port and 2 miles (3 km) of Port of Genoa Cruise Ship Terminal. San Martino Polyclinic Hospital and Gaslini Hospital are also within 3 miles (5 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 9 conference rooms, as well as free WiFi in public areas and free Internet in public areas. A terrace, a snack bar/deli, and express check-in are also on offer.

Free WiFi, digital TV

The 133 soundproofed guestrooms offer free WiFi and minibars. Other amenities include room service, pillow menus, and TVs with digital channels.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$153* Per night/room May 29 - May 30

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Bristol Palace Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bristol Palace Hotel

Everyone (2)
5 out of 5

Posted by on Sep 17, 2019

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5 out of 5

old world elegance, helpful friendly staff

Pros: Uncommonly beautiful common rooms, nice, clean personal rooms, great staff, fantastic breakfast.
Cons: Our impression was that the 4th floor room was somewhat more modern. The 6th floor room had a few minor conditions that suggested a renovation is due
Location: The hotel location is excellent for touring the historical parts of the city and not far from the old harbor. Good restaurants nearby.
This hotel is gorgeous and generally well-maintained. The staff were friendly and helpful in arranging the parking of our car (27 euros per night) and in abbreviating our stay by one day due to a change in our plans. The included breakfast is outstanding -- a superb variety of excellent food in an elegant surrounding with attentive staff. By room with a 'view' they apparently mean 'window', unless you take a suite at the front of the hotel overlooking the September XX boulevard. We were originally given a room on the 4th floor that looked across to another building. We changed to the 6th floor, which had a small balcony but the view was not much improved.

Posted by , from Indiana on Sep 5, 2017

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Bristol Palace Hotel. This 4-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Parking (limited spaces)

Transport

  • Train station: Genoa Genova Brignole Station (1 km / 0.6 mi)

Room Amenities

Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and safes. A pillow menu is available. Televisions come with digital channels. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Giotto - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bistrot - This bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts WeChat for onsite payments.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 10 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, mobile payments, and cash

Mobile payment options include: Alipay

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, and Alipay. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service.

  • Mobile payments
  • Service animals are allowed
  • Alipay
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 27 per day (328 ft away)
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Palace
  • Bristol Palace Genoa
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  • Palace Bristol
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  • Bristol Palace Hotel Genoa
  • Bristol Palace Genoa
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  • Genoa Bristol Palace Hotel Hotel
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  • Bristol Palace
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  • Bristol Palace Hotel Hotel Genoa

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.