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Bristol Palace Hotel

5.0 star property
5-star luxury hotel near Port of Genoa Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Bristol Palace Hotel

Front of property
Grand Junior Suite | 1 bedroom, down comforters, minibar, in-room safe
Suite | 1 bedroom, down comforters, minibar, in-room safe
Terrace Junior Suite | Terrace/patio
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Old Port
    ‪9 min walk‬
  • Aquarium of Genoa
    ‪11 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪10 min drive‬

Room options

View all photos for Terrace Junior Suite

Terrace Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Terrace Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Junior Suite

Grand Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Grand Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite | 1 bedroom, down comforters, minibar, in-room safe

Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Double or Twin Room

9.6 out of 10
Exceptional
(72 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

1 bedroom, down comforters, minibar, in-room safe

Classic Single Room

8.0 out of 10
Very good
(10 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

1 bedroom, down comforters, minibar, in-room safe

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Genoa

City center retreat .With a stay at this Genoa Historical Centre hotel, you'll be steps from Piazza de Ferrari and La casa di Cristoforo Colombo. Genoa Museum and Teatro Carlo Felice are also within half a mile (1 km).

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles
  • Genoa Port Center - 13 min walk - 0.7 miles
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 1.8 miles

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Cristoforo Colombo Airport (GOA) - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Nespresso Boutique - ‬2 min walk
  • ‪Caffè Del Teatro - ‬3 min walk
  • ‪Birreria Hofbräuhaus - ‬2 min walk

About this property

Bristol Palace Hotel

5-star luxury hotel near Port of Genoa Cruise Ship Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, Alipay, and WeChat Pay.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

How close is Bristol Palace Hotel to the airport?

Bristol Palace Hotel is 6.6 mi (20-min drive) away from the Cristoforo Colombo Airport (GOA) airport, the closest popular airport to the property.

How much does it cost to stay at Bristol Palace Hotel?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on Oct 12, 2025 start from $206.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bristol Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Bristol Palace Hotel.

How close is Bristol Palace Hotel to the beach?

This hotel is 1.4 mi (6-min drive) from Punta Vagno and 1.7 mi (7-min drive) from San Nazaro. Don't forget your sunscreen!

Does Bristol Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Bristol Palace Hotel, but buffet breakfast is offered for a fee of EUR 28 for adults and EUR 28 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Bristol Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Bristol Palace Hotel?

Free parking is not available at this hotel.

Does Bristol Palace Hotel have a pool?

Bristol Palace Hotel does not have a pool.

Does Bristol Palace Hotel have a restaurant?

Bristol Palace Hotel is home to Giotto, which features Italian cuisine.

Does Bristol Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Bristol Palace Hotel to downtown Genoa?

Bristol Palace Hotel is 0.1 mi away from Genoa.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1011 reviews
Rating 8 - Good. 217 out of 1011 reviews
Rating 6 - Okay. 32 out of 1011 reviews
Rating 4 - Poor. 13 out of 1011 reviews
Rating 2 - Terrible. 4 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Antonello

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great breakfast. Service was wonderful.
Stayed 7 nights in May 2025

10/10 Excellent

Chad

Stayed 1 night in Jun 2025

10/10 Excellent

Alastair

Liked: Cleanliness, property conditions & facilities
Great hospitality. Rooms are v spacious. Unique property in the centre of the action.
Stayed 3 nights in Jun 2025

4/10 Poor

Darlene, St. John's

Stayed 2 nights in May 2025

4/10 Poor

CHENG-CHUN

Disliked: Property conditions & facilities
Poor maintenance of the room
Stayed 1 night in Jun 2025

10/10 Excellent

jamlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centric Hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Lotfi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at in the old town area
Stayed 2 nights in Jun 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great with it right next to the Piazza De Ferrari. We were upgraded to an amazing, huge room with two sinks, separate tub and very large shower in the bathroom (for Europe)
Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel extremely clean and wonderful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Deepak

Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was easy checkin and we were provided detailed description of places to see locally while visiting and info on the hotel. Location was perfect. In walking distance to many sites, shopping and restaurants. Room was clean, spacious and very comfortable. Breakfast was good & plentiful. Would highly recommend staying here!
Stayed 2 nights in Jun 2025

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Inna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful older palatial property in an area surrounded by shopping and historical buildings. Room was stocked with everything needed and very clean. Modern bathroom, plenty of closet space, elevator. Beautiful lobby with staircase was worth taking pictures. Wonderful breakfast service.
Stayed 2 nights in May 2025

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Rooms large. Centrally located and able to walk everywhere.
Stayed 1 night in Jun 2025

10/10 Excellent

RAVIRAJ

Stayed 2 nights in May 2025

10/10 Excellent

Nelli

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay in Genoa

Great historical hotel , amazing service , large rooms, excellent location
Stayed 4 nights in May 2025

10/10 Excellent

Harvinderpal, Surrey

Stayed 1 night in May 2025

10/10 Excellent

madeline

Stayed 1 night in May 2025

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great historic hotel. Rooms have very high ceilings and look great. Recently renovated. My only concern: Housekeeping left their cart outside my door and used it as staging area. Noisy. I asked them to move it, and it was moved for about 12 hours, and then returned. I've never seen a hotel (must less a 5 star) leave the housekeeping cart and dirty linen bins in the hallways 24 hours a day. Also, I was on the 2nd floor. Dining is on the same floor. One night they had a private reception, and overflow chairs for sitting in the hotel hallway. So, the reception area spilled over to the hallway to rooms. Ask them not to put you on the 2nd floor.
Stayed 4 nights in May 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking is a real problem if the valet parking isfull. Coffee service is slow at breakfast but good coffee
Stayed 3 nights in May 2025

8/10 Good

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortably and a great location

Stayed 3 nights in May 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Almost worth the $US400 per night. All good
Stayed 3 nights in May 2025

10/10 Excellent

Fatemeh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful classical hotel attentive manager and staff, great location comfortable bed good size room, don’t miss the restaurant food it’s as good as any Michelin restaurant in a beautiful setting, the house keeping is great, free water in the room every day is a great touch. Thank you Bristol palace we will be back for sure. Faye Hashemian from California
Stayed 3 nights in May 2025