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4.8 out of 5

"Beautiful well maintained property. Wonderful staff. Plan to go back. " More

By a verified traveler on Fri 11 Jun 2021

Hotel Description

3-star motel near Great Smoky Mountains National Park

In Townsend

At this motel, you'll be steps from The Little River Railroad and Lumber Company Museum and within a 10-minute walk of Dark Island Swinging Bridge. Also, Townsend Visitor Center is within half a mile (1 km) and River Rage Go-Kart Track is within 2 miles (3 km).

Free perks

A seasonal outdoor pool, free self parking, and barbecue grills are featured at this motel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A business center, a lobby fireplace, and a picnic area are also on offer.

Soaking tubs, free WiFi

The soundproofed guestrooms offer free WiFi and free local calls. Other amenities include deep soaking bathtubs, microwaves, and flat-screen TVs with cable channels.

Queen Leisure Ground Level

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Jun 30 - Jul 1

Queen with Whirlpool, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King with Whirlpool, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Jacuzzi & Fireplace - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen with Private Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Queen, Upstairs, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Highland Manor Inn ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Highland Manor Inn

Couples (3) Family (1)
5 out of 5
Beautiful well maintained property. Wonderful staff. Plan to go back.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 11, 2021 by SandyB

Thank you for writing a review of the Highland Manor Inn. I appreciate your comments and will share with my staff that you noticed their good work. Please do come back and see us.

5 out of 5
Hot tub and fireplace in room, quiet locale, friendly staff

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 17, 2021 by SandyB

Thank you for the great rate and for sharing what you liked about your room. We look forward to seeing you again.

5 out of 5
Lovely, cozy little place to stay. The front desk was exceptionally friendly. The Inn is older but very well maintained. Perfect quiet little town for those wanting to see the Smoky’s but don’t like the busyness of Gatlinburg and Pigeon Forge. We got a room with a whirlpool and it was great. Will definitely stay here again.

Posted by , from Huntsville, AL on Dec 7, 2020

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Comment from Hotel Management

Dec 7, 2020 by SandyB

Thank you for writing a review of the Highland Manor Inn. I do appreciate your comments and look forward to having you back with us soon.

4 out of 5
We liked the location, the ambience, the cleanliness, the welcome we got. Room was cozy, nice jacuzzi tub. I love that they care for a green world, it was obvious through the setup. We hit a problem in the morning, the hot water ran out soon after one person took the shower. There were many customers staying and probably getting ready, so I would expect the hotel to upgrade the hot water supply for a fully booked situation. Not many easy to access power plug points, we had to reach behind the tables/furniture to plug our phones. However, I would say I would love to stay again in this nice and cozy place. I realized there are plenty of good local restaurants, but didn't have time to check out anyone. Maybe the next time. The town is certainly very quiet, compared to the over crowded Gatlinburg.

Posted by , from Blythewood on Jan 1, 2020

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Comment from Hotel Management

Jan 5, 2020 by Sandy B

Thanks fro writing a review of the Highland Manor Inn. I must apologize for the lack of hot water. That morning one of my new housekeepers started to wash laundry that was backed up from the day before. Those washings helped to deplete the hot water supply. When we built the Inn, 38 years ago, there was not the need for outlets like there is now. We have tried to overcome that with USB outlets in the radios and the desk lamps. Ues, Townsend has some really good restaurants, however, some are seasonal and close in the Off Season. We invite you to come stay with us again.

Property Features

Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Highland Manor Inn also features barbecue grills, a picnic area, and a fireplace in the lobby. Free self parking is available. Smoking is allowed in designated areas at this 3-star Townsend motel.

  • 49 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Individually-wrapped food options are not available
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Highland Manor Inn Motel
  • Highland Manor Inn Townsend
  • Highland Manor Inn Motel Townsend

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.