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3-star motel near Great Smoky Mountains National Park
In Townsend
At this motel, you'll be steps from The Little River Railroad and Lumber Company Museum and within a 10-minute walk of Dark Island Swinging Bridge. Also, Townsend Visitor Center is within half a mile (1 km) and River Rage Go-Kart Track is within 2 miles (3 km).
Free perks
A seasonal outdoor pool, free self parking, and barbecue grills are featured at this motel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A business center, a lobby fireplace, and a picnic area are also on offer.
Soaking tubs, free WiFi
The soundproofed guestrooms offer free WiFi and free local calls. Other amenities include deep soaking bathtubs, microwaves, and flat-screen TVs with cable channels.
Highland Manor Inn ratings based on 4 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Highland Manor Inn
Couples (3)Family (1)
5 out of 5
Beautiful well maintained property. Wonderful staff. Plan to go back.
Posted by a verified traveler on Jun 11, 2021
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Comment from Hotel Management
Jun 11, 2021
by SandyB
Thank you for writing a review of the Highland Manor Inn. I appreciate your comments and will share with my staff that you noticed their good work. Please do come back and see us.
5 out of 5
Hot tub and fireplace in room, quiet locale, friendly staff
Posted by a verified traveler on Mar 17, 2021
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Comment from Hotel Management
Mar 17, 2021
by SandyB
Thank you for the great rate and for sharing what you liked about your room. We look forward to seeing you again.
5 out of 5
Lovely, cozy little place to stay. The front desk was exceptionally friendly. The Inn is older but very well maintained. Perfect quiet little town for those wanting to see the Smoky’s but don’t like the busyness of Gatlinburg and Pigeon Forge. We got a room with a whirlpool and it was great. Will definitely stay here again.
Posted by Kelli, from Huntsville, AL on Dec 7, 2020
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Comment from Hotel Management
Dec 7, 2020
by SandyB
Thank you for writing a review of the Highland Manor Inn. I do appreciate your comments and look forward to having you back with us soon.
4 out of 5
We liked the location, the ambience, the cleanliness, the welcome we got. Room was cozy, nice jacuzzi tub. I love that they care for a green world, it was obvious through the setup. We hit a problem in the morning, the hot water ran out soon after one person took the shower. There were many customers staying and probably getting ready, so I would expect the hotel to upgrade the hot water supply for a fully booked situation. Not many easy to access power plug points, we had to reach behind the tables/furniture to plug our phones. However, I would say I would love to stay again in this nice and cozy place. I realized there are plenty of good local restaurants, but didn't have time to check out anyone. Maybe the next time. The town is certainly very quiet, compared to the over crowded Gatlinburg.
Posted by Devesh, from Blythewood on Jan 1, 2020
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Comment from Hotel Management
Jan 5, 2020
by Sandy B
Thanks fro writing a review of the Highland Manor Inn. I must apologize for the lack of hot water. That morning one of my new housekeepers started to wash laundry that was backed up from the day before. Those washings helped to deplete the hot water supply. When we built the Inn, 38 years ago, there was not the need for outlets like there is now. We have tried to overcome that with USB outlets in the radios and the desk lamps. Ues, Townsend has some really good restaurants, however, some are seasonal and close in the Off Season. We invite you to come stay with us again.
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Highland Manor Inn also features barbecue grills, a picnic area, and a fireplace in the lobby. Free self parking is available. Smoking is allowed in designated areas at this 3-star Townsend motel.
49 guestrooms or units
Continental breakfast (free)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Front desk (limited hours)
BBQ grill(s)
Outdoor picnic space
Fireplace in lobby
Television in lobby
Smoking in designated areas
Family Friendly Amenities
Children's pool
Free WiFi
Soundproofed rooms
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs. This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Deep soaking tub
Flat-screen television
Cable channels
Microwave
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Nearby Activities
A children's pool and a seasonal outdoor pool are on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator (single level property)
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Accessible bathroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
No elevators
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Individually-wrapped food options are not available
Debit cards
Property confirms they are implementing guest safety measures
Hotel Names
Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend
You should know
The seasonal pool will open in April and close in October.
Pool access available from 8:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Highland Manor Inn is 0.3 mi away from Townsend.
Highland Manor Inn does not have a restaurant on site. Nearby dining options include Subway (5-min walk), The Chocolate B'ar of Townsend (5-min walk), and Smokin Joes (6-min walk).
This motel offers free self parking.
Highland Manor Inn is 21.1 mi (31-min drive) away from the Alcoa - Knoxville Airport (TYS) airport, the closest popular airport to the property.
Highland Manor Inn features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.
There are no spa services available at this motel.
Highland Manor Inn offers free continental breakfast every day from 8:00 AM to 10:00 AM.
Check-in is from 3:00 PM - 10:00 PM.
Airport shuttle services are not available at Highland Manor Inn.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
