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4.2 out of 5

"Nice property and close to everything! It was fall and the folage was clearly viewed " More

By a verified traveler on Thu 07 Nov 2019

Hotel Description

Motel near Great Smoky Mountains National Park in Townsend

In Townsend

Within a 5-minute walk of this Townsend motel, you'll find Townsend Visitor Center and Dark Island Swinging Bridge. Also, The Little River Railroad and Lumber Company Museum is within half a mile (1 km) and River Rage Go-Kart Track is within 2 miles (3 km).

Free perks

This motel features an outdoor pool and a fitness center. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 54 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$51* Per night/room Feb 26 - Feb 27

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Cades Cove Inn ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Cades Cove Inn

Everyone (10) Couples (4) Family (3)
5 out of 5
Nice property and close to everything! It was fall and the folage was clearly viewed

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 18, 2019 by al

Thank you.

5 out of 5

Posted by on Aug 14, 2019

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4 out of 5
The property was clean, with great beds, and as advertised. However, the staff allowed the patrons beside our room to use a charcoal grill close to our door, which resulted in our room filling up with smoke and stifling fumes. I called to report it but was told our neighbors had permission. I have terrible asthma, and so at 9:00 pm on I complained that I could not stay in that room and reminded the front desk staff that charcoal smoke contained carbon monoxide and insisted on a new room or a refund. So on our second night we had to relocate to a different room so we could stop coughing and could breath safe air. We had already received a seniors discount, but I really think they could have discounted our bill a bit more for the inconvenience. As my husband was moving our stuff out of the smoke filled room, the staff told the neighbors they had to move the grill. Other than this experience, everything else was great, except I’m still coughing from the grill experience from 4 days ago.

Posted by on Jul 26, 2019

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1 out of 5
The air conditioner did not work in my room. I reported this to the front desk who stated they could do nothing about it as the motel was full that night. I was not offered a refund or assistance finding another place to stay, just simply an "its not our problem" response.

Posted by on Jul 23, 2019

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3 out of 5
Hotel is on the quiet side of the Smokies and very close to the national park It was adequate Not the cleanest place The bathtub was not cleaned in five days We are bath people and we noticed The sheets were not changed until my husband asked on the fourth day We took the old ones off just to point that out breakfast is the usual motel fair They provided two rocking chairs for outside but there was no place to sit down and eat a meal It was very very quiet Close to several good restaurants and a little bit of shopping Nice walking trail close by

Posted by on Jul 13, 2019

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4 out of 5
Quick and easy check in and check out. Clean rooms and great breakfast. Nice stay!

Posted by on Jun 12, 2019

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3 out of 5
The property is clean and the staff checking us in was great. It is a bare bones motel, but we just needed an inexpensive room for a one night stay.

Posted by on Jun 11, 2019

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5 out of 5
Nice hotel, out of town, peaceful and quiet. The staff was very curteous and the rooms very well maintained. Also, a very nice running or cycling path in front of hotel. You do have to drive 25-30 minutes to Pigeon Forge or Gatlinburg. Our main focus was Cade’s Cove and this is closer to that area.

Posted by on Jul 21, 2018

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5 out of 5

Will certainly be back!

Pros: Cleanliness, staff and the wonderful breakfast.
Cons: Can't really think of a thing.
Everything was exactly as promised and then some. Ground level room made for easy access. Clean comfortable room, quiet atmosphere, great views. The breakfast was nothing like a regular hotel breakfast. There were the usual, cereal, muffins and waffles, but there was also hot scrambled eggs, sausage patties and links, hot biscuits and sausage gravy! Better breakfast than many restaurants offer. The staff was courteous, took care of every need and basically made our weekend stay very enjoyable.

Posted by , from Alabama on Aug 27, 2017

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5 out of 5

GREAT PLACE TO STAY

Location: WE LIKE STAYING HERE OUT OF THE MAIN STREAM OF PIGEON FORGE AND GATLINBURG. WE VISITED THOSE PLACES AND A FEW OF THE LOCALS IN TOWNSEND
WE STAYED IN ROOM 108, IT WAS VERY LARGE AND CLEAN, WOULD GO BACK AGAIN.

Posted by , from CARROLLTON GA on May 23, 2017

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Property Features

Best Western Cades Cove Inn offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. Free self parking is available. This Townsend motel is smoke free.

  • 54 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (34.1 km / 21.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Cades Cove Inn offers 54 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cades Cove
  • Best Western Cades Cove Inn
  • Best Western Cades Cove Inn Townsend
  • Best Western Cades Cove Townsend
  • Cades Cove Inn
  • Best Cades Cove Townsend
  • Best Western Cades Cove Inn Motel
  • Best Western Cades Cove Inn Townsend
  • Best Western Cades Cove Inn Motel Townsend

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.