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Sheraton Garden Grove-Anaheim South Hotel

3.5-star property
12221 Harbor Blvd, Garden Grove, CA 1-855-201-7819
3.6 out of 5
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See all 13 travelocity Reviews

"Nice hotel, Great staff. Horrible location. Parking overnight was $18.00 with no other place to park but at the hotel. It's not a resort, they should ... " More

By a verified traveler on Tue 11 Jan 2022

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Hotel Description

Family-friendly 3.5-star hotel near Disneyland®

Close to airport

Within 3 miles (5 km) of this Garden Grove hotel, you'll find Disneyland® and Disney California Adventure® Park. Also, Angel Stadium of Anaheim is within 3 miles (5 km) and Honda Center is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the 24-hour gym and perks like free WiFi.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$126* Per night/room Dec 11 - Dec 12

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Garden Grove-Anaheim South Hotel ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Garden Grove-Anaheim South Hotel

Everyone (8) Couples (1) Family (3)
2 out of 5
The hotel was fine but they put us next to the elevators and next a room where the kids were screaming all night and in the early morning playing in the hallway and screaming the phone wasn’t working

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 20, 2022 by Melissa

Hello Gavino,Thank you for taking the time to share your valuable feedback. Your concerns will be brought to our team's attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove Anaheim South on your next visit to Garden Grove so that we can deliver on the guest experience you deserve

2 out of 5

Posted by on Jun 8, 2022

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4 out of 5

Posted by on Jun 2, 2022

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4 out of 5
Nice hotel, Great staff. Horrible location. Parking overnight was $18.00 with no other place to park but at the hotel. It's not a resort, they should not charge for parking.

Posted by on Jan 11, 2022

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Comment from Hotel Management

Jan 18, 2022 by SteveL

Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove. Sincerely, Steven Langevin

5 out of 5

Posted by on Aug 16, 2021

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5 out of 5

Posted by on Jul 26, 2021

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4 out of 5

Posted by on Sep 7, 2020

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3 out of 5
When I stayed at the Sheraton conference center in Myrtle Beach the beds in the rooms were the most amazing memory foam or something. They were so comfortable my mom and I looked them up to buy one for our homes. I booked here for the mattress because I get tension headaches from back pain. But the mattress is a very firm spring mattress. I couldn’t sleep and I had tension headaches my whole trip.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by SteveL

Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! I am sorry to hear that not everything met your expectations, especially challenges with the mattresses. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve. Sincerely, Steven Langevin

4 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 14, 2020 by SteveL

Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to see you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Steven Langevin

3 out of 5
The property was clean and the staff serving breakfast was great

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 13, 2019 by SteveL

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide superior customer service. I am sorry we were not able to do that for you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Steven Langevin

About the Sheraton Garden Grove-Anaheim South Hotel

Location 12221 Harbor Blvd, Garden Grove, CA 92840

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 5 to April 28:

  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Property Features

Sheraton Garden Grove-Anaheim South Hotel offers its guests an outdoor pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 10500 square feet (975 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Sheraton Garden Grove-Anaheim South Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Garden Grove hotel is smoke free.

  • 285 guestrooms or units
  • 7 levels
  • 10500 sq ft of conference space
  • 975 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Orange Station (6.2 km / 3.9 mi)
  • Property shuttles: Area shuttle and theme park shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Garden Grove-Anaheim South Hotel offers 285 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Sheraton Garden Grove-Anaheim South Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practice of: Safe Travels (WTTC - Global); Ecolab (3rd party expert - Global); SafeStay (AHLA - USA); COVID-19 Guidelines (WHO); Intertek Cristal (3rd party expert - Global); COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (3-device limit, rates may vary)
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Garden
  • Sheraton Garden Grove-Anaheim South
  • Sheraton Garden Hotel
  • Sheraton Garden Hotel Grove-Anaheim South
  • Sheraton Garden Grove - Anaheim South Hotel Orange County, CA
  • Sheraton Garden Grove Anaheim South
  • Sheraton Garden Grove Anaheim
  • Sheraton Garden Grove-Anaheim South Hotel Hotel
  • Sheraton Garden Grove-Anaheim South Hotel Garden Grove
  • Sheraton Garden Grove-Anaheim South Hotel Hotel Garden Grove

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.