First of all, the good points. And there are many! This house was AMAZING! So beautiful and a wonderful layout for big groups. It was clean and well decorated. Our family loved the private hot tub, and the kids absolutely loved the pool house. We walked to the pond just down the street and fished a bit. It was one of the most beautiful VRBO homes we have stayed in, and we have stayed in A LOT.
Now for the not so great parts of the stay:
- The beds are not comfortable AT ALL. The beds are all cheap mattresses on wooden frames with no box springs. Every member of our family mentioned how uncomfortable they were. Such a bummer for such a nice place and definitely not what you would expect.
- The communication with the property manager was not great. We were almost there and still hadn't received any check-in instructions. I texted and they sent them to us, but I've never had to ask before.
- We shared the pool house with the guests of the home next door. This was explained in the description, so wasn't a surprise. The part that was a surprise was the fact that there were no assigned private/shared hours for the pool as was stated in the description. I texted the property manager, and they responded and said there was no schedule. So, we had to work this out with the guests of the house next door. Not the end of the world, but a bit awkward. The guests next door had been there for a week already and had a HUGE group, so while they were very nice, they sort of acted like the pool was theirs and they were letting us use it occasionally. And because their group was so large, and ours was just our small family, we didn't really want to swim every time with them. One of the main reasons I booked this house was because it essentially had a private pool. Which didn't end up being quite as advertised. Also, the property manager didn't give us a code for the pool house until the second day we were there, so the guests next door had to let us in.
Between the uncomfortable beds and the poor management/communication, I almost left three stars, but despite these things, our family really did have a great time and would even go back (especially now that we fully understand what we are getting into), so I decided four stars is fair. I would definitely recommend it, provided the guests know to be proactive in communication ahead of time.
