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The New Castle Hotel

3.0 star property
3-star hotel perfect for exploring Gangtok

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Photo gallery for The New Castle Hotel

Superior Double Room, 1 King Bed, Smoking, Valley View | Living area | Flat-screen TV
Lobby sitting area
Aerial view
Regional cuisine
Superior Double Room, 1 King Bed, Smoking, Valley View | Premium bedding, memory foam beds, individually decorated

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Deorali, Gangtok, Sikkim, 737102
  • MG Marg Market
    ‪16 min walk‬
  • Ranka Monastery
    ‪2 min drive‬
  • Shiv Mandir
    ‪3 min drive‬
  • Gangtok (PYG-Pakyong)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 2 Double Beds, Smoking, Valley View

Family Suite, 2 Double Beds, Smoking, Valley View | Premium bedding, memory foam beds, individually decorated

Family Suite, 2 Double Beds, Smoking, Valley View

  • Valley view
  • 250 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Smoking, Valley View

Superior Double Room, 1 King Bed, Smoking, Valley View | Living area | Flat-screen TV

Superior Double Room, 1 King Bed, Smoking, Valley View

  • Valley view
  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory foam beds, individually decorated

Deluxe Double Room

  • Valley view
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bathtub, Valley View

Suite, 1 King Bed, Bathtub, Valley View | Premium bedding, memory foam beds, individually decorated

Suite, 1 King Bed, Bathtub, Valley View

  • Valley view
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Gangtok

Heart of Gangtok.You'll find Namgyal Institute of Tibetology and Banjhakri Falls within 2 miles (3 km) of this hotel. MG Marg Market and Himalayan Zoological Park are also within 2 miles (3 km).

What's nearby

  • MG Marg Market - 16 min walk - 0.9 miles
  • Royal Palace - 1 min drive - 0.9 miles
  • Ranka Monastery - 2 min drive - 1.4 miles
  • Shiv Mandir - 3 min drive - 1.4 miles
  • Rumtek Monastery - 9 min drive - 4.9 miles

Getting around

  • Bagdogra (IXB) - 106 min drive

Restaurants

  • ‪Mmaya's Restaurant - ‬16 min walk
  • ‪Jagjeet's Restro-Bar - ‬11 min walk
  • ‪Lounge 31A - ‬3 min walk
  • ‪Homeground Sports Bar and Grill - ‬10 min walk
  • ‪Chullah - ‬16 min walk

About this property

The New Castle Hotel

3-star hotel perfect for exploring Gangtok
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

The business-friendly The New Castle Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gangtok hotel.

  • 15 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The New Castle Hotel offers 15 accommodations with complimentary newspapers and complimentary bottled water. These individually decorated and furnished accommodations include dining tables. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Hindi

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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The New Castle Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, cash, mobile payments, and Google Pay. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 15 days prior to check-in.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

New Castle Hotel Gangtok
New Castle Gangtok
The New Castle Hotel Hotel
The New Castle Hotel Gangtok
The New Castle Hotel Hotel Gangtok

Frequently asked questions

How close is The New Castle Hotel to the airport?

The New Castle Hotel is 15.8 mi (53-min drive) away from the Gangtok (PYG-Pakyong) airport, the closest popular airport to the property.

Does The New Castle Hotel have an airport shuttle?

The New Castle Hotel offers an airport shuttle 24 hours a day, on request, for a charge of INR 4000 per vehicle, one-way.

Does The New Castle Hotel offer free breakfast?

Yes, The New Castle Hotel offers free breakfast.

Is there a casino at The New Castle Hotel?

No, there is no casino at this hotel.

What time is check-in at The New Castle Hotel?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at The New Castle Hotel?

This hotel offers free self parking.

Does The New Castle Hotel have a pool?

The New Castle Hotel does not have a pool.

Does The New Castle Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The New Castle Hotel have a spa?

There are no spa services available at this hotel.

How close is The New Castle Hotel to downtown Gangtok?

The New Castle Hotel is 1.5 mi away from Gangtok.

The New Castle Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

arpaan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

ABHISEKH

Not Satisfied

Just ok
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

good hotel

Old place with decent accomodation , well connected with a taxi stand outside the hotel. Rope way is just outside the hotel. Mr Ravi Rai & other staff were very friendly and helpful . They arrange transport for local sightseeing , NathuLa and North Sikkim tour. Overall good value for money.

8/10 Good

K P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unmatched hospitality. Unmatched hospitality from the staff. Best experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel to stay with family.

I was with my family in Gangtok-Sikkim on family holidays for a week from 13th to 19th April 2017 and as per suggested by hotel receptionist Mr Ravi Rai we choosed King Suite for stay. First of all I would like to thank and appreciated Mr Ravi and his team for such wonderful service and arrangements. We received very warm welcome by him and his team on arrival. All the facilities were great. It was exactly home away home. The food was really very great and healthy. This hotel is opposite to famous butterfly bridge, taxi stand, Rope way station and Institute of Tibetology. Its the best place to stay in Gangtok-Sikkim. We will certainly be staying here again!!