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4.0 out of 5

"The hotel said our reservation showed just one bed but I had two requested on my travelocity reservation. We were able to get two but I found that fru ... " More

By a verified traveler on Fri 20 Dec 2019

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Hotel Description

Family-friendly 3.5-star hotel near Chagres River

On lake

You'll find Chagres River and Soberania National Park within 2 miles (3 km) of this hotel. Centenario Bridge and Pedro Miguel Locks are within 12 miles (20 km).

Marina, 24-hour fitness

A marina, 2 restaurants, and an outdoor pool are all featured at this hotel. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Standard Room, 1 Queen Bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$139* Per night/room Oct 2 - Oct 3

Standard Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Loft, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gamboa Rainforest Reserve ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Gamboa Rainforest Reserve

Everyone (4) Couples (2)
4 out of 5
The hotel said our reservation showed just one bed but I had two requested on my travelocity reservation. We were able to get two but I found that frustration. Hotel staff was inconsistently helpful /not helpful. Good choices were not great.

Posted by on Dec 20, 2019

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Comment from Hotel Management

Feb 29, 2020 by Gamboa Rainforest Reserve

Dear L, Thank you very much for taking the time to leave your comments about your stay at Gamboa Rainforest Reserve on Travelocity. Sorry to read you had some inconveniences regarding the room and problem solving. We take these comments into consideration for improvement. Wishing you a great day, and hope to welcome you back one day! Kindest regards, The Front Office Team

4 out of 5
Excellent location for birding, both on-site and nearby. Rooms were clean, spacious and had an excellent view on the attached deck. Staff are quite helpful and friendly. Food was good at both the bar and restaurant. Very pleasant to have lunch on the outdoor deck overlooking the grounds. Enjoyed our stay very much and would recommend.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by Gamboa Rainforest Reserve

Dear Anonymous, Thank you very much for taking the time to leave your comments about your stay at Gamboa Rainforest Reserve on Travelocity. We are glad though that you enjoyed the hotel, service and birdwatching. Wishing you a great day, and hope to welcome you back one day! Kindest regards, The Front Office Team

5 out of 5

Posted by on Jun 27, 2019

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Comment from Hotel Management

Aug 20, 2019 by Robin van der Lee

Dear Anonymous, Thank you very much for leaving such a positive rating of your stay at Gamboa Rainforest Reserve! We hope to welcome you back soon. Kindest regards, Robin van der Lee

3 out of 5
Pool area is nice; decor in lobby spectacular! Restaurant staff couldn’t be nicer!!! Balcony and view amazing!!! Dislikes: - There is mold and mildew in the room and bathroom. I have a slight cold and cough today. Since you are catering to so many older people this can be dangerous to one’s health - your tour and activities are disorganized; nobody knew where to stand or go for tours or walks; staff didn’t know either. Your tour guides were super nice but not very knowledgeable. - no decaf coffee in your little coffee shop across from gift store; what’s up with that? You are catering to older people who have high blood pressure!! - you did something really f——-d up....a couple was checked into the adjoining room to ours at about 11:30 pm. They woke us up and we could hear every word including the tv they had turned on. After calling the front desk twice they were moved to another room. Your staff should know better than do do this. - when we checked in the person at front desk said we could have lunch at the buffet and that it was included. When we went to go have lunch, we were told we would have to pay. Not good!!! - we have been here before on two other occasions over the past 10 years. The place appears to be in disrepair

Posted by , from Arlington, MA on Feb 15, 2019

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4 out of 5

Rainforest hotel

Pros: Rooms and gym was surprising well equipped.
Cons: Dining options and ambience . Although it's beautiful location something is missing.
Location: Tours, Panama Canal and miraflores locks.
This is our second time at this hotel. Rooms are large and very comfortable with a beautiful view of the river and rainforest. The hammock at the balcony is a plus . Dining options have improved but do not expect a high end resort quality or service. Staff was very nice and the tours and Panama Canal locks are definitely worth seeing.

Posted by , from miami on Nov 27, 2016

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5 out of 5
My wife and I plan to book another nights stay in the near future

Posted by on Jul 14, 2016

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1 out of 5

This resort made us feel we were in a tourist trap.

Pros: Free breakfast, Quiet
Cons: Nothing close
We stayed three nights. The highlight of the resort is it's scenic view of the Chagras River. The breakfast buffet was nice but eating lunch & dinner we were overcharged for everything; example a lemonade w/too much ice was $4.00 & a local beer was $3.50., dinner @ Gamboa is $20x3=60$ at least for a couple. The food choices catered to Europeans & Canadians. There was no choice of Panama's traditional food. Furthermore, the tours were not more than an hour long - Aerial Tram, River Boat tour, Embera Indian Village tour which seemed staged.....when we returned from our tours there was the pool & not much else to do. There is "zero atmosphere". .Gamboa Resort provides no transportation off of their premises. To leave the resort one has to take a taxi that charges 80$ round trip. The Gamboa Resort is good for conventions, & weddings, maybe even a day trip, but not for people who want to experience the culture, food, music & most of all the friendly people of Panama.

Posted by , from Ventura, CA, USA on Sep 12, 2012

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5 out of 5

Hotel personnel were very friendly and courteous

Pros: Quiet
Food was excellent. Great opportunity to visit native villages. Their villages and inhabitants have the same traditions as before the discovery of the New World.

Posted by , from Guaynabo, P.R. on Feb 7, 2011

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4 out of 5

One night only

Unless you can sit for hours identifying bird calls this is a one night thing. Hike around t yourself just up the canal you'll find a road to observation tower worth * $ but must take a car..at hotel aerial tour and night boat ride fill up g Fast but r worth it. Guest services terrible! Wait stAff rude! Pool nice but nothing else to do!! Discoteque closed! Food mediocre.

Posted by on Jan 1, 2011

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5 out of 5

recent vacation

our first ever visit to gamboa rainforest resort was very enjoyable . the staff was exceptionally helpful from the front desk to the maintenance staff which was prompt and courteous in fixing a door handle. the grounds are pristine and the quiet ambience of the property with the variety of wildlife from birds to monkeys and the tours offered provide enough activity and then the relaxing hammock on the porch offered the getaway from it all experience that my wife and i thoroughly enjoyed and will again cause us a return trip.

Posted by on Oct 23, 2010

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Renovations + Closures

The property is closed between May 25 and October 31.

Property Features

Gamboa Rainforest Reserve offers its guests a marina, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2756 square feet (256 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a library are also featured at the family-friendly Gamboa Rainforest Reserve. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Gamboa hotel.

  • 166 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • 2756 sq ft of conference space
  • 256 sq m of conference space
  • Built in 1999
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Gamboa Rainforest Reserve offers 166 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Gamboa Rainforest Reserve has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Fishing on site
  • Ecotours nearby
  • Boat tours on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Motor boating on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: PAB 45 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 26 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Cash deposit required
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PAB 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PAB 18 for adults and PAB 9 for children (approximately)
  • Pet fee: PAB 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gamboa Rainforest
  • Gamboa Rainforest Resort
  • Gamboa Resort
  • Rainforest Resort
  • Rainforest Resort Gamboa
  • Resort Rainforest
  • Gamboa Rain Forest Resort
  • Gamboa Rainforest Hotel Gamboa
  • Gamboa Rainforest Resort
  • Gamboa Rainforest Reserve Hotel
  • Gamboa Rainforest Reserve Gamboa
  • Gamboa Rainforest Reserve Hotel Gamboa

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.