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4.0 out of 5

"Loved the location, rooms were clean, staff was helpful " More

By a verified traveler on Sun 21 Jul 2019

Hotel Description

Family-friendly 3-star hotel near Eyre Square

City center stay

Within a 15-minute walk of this Galway City Centre hotel, you'll find Eyre Square and Galway Cathedral. National University of Ireland-Galway and University Hospital Galway are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Families will appreciate kid-friendly dining and in-room childcare. Guests will appreciate free perks like valet parking and WiFi in public areas.

Free WiFi

In addition to free WiFi, the 40 guestrooms offer coffee/tea makers and TVs. Hair dryers, safes, and phones are also available.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$84* Per night/room May 17 - May 18

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Western Hotel ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Western Hotel

Everyone (4) Family (1)
5 out of 5

Posted by on Dec 8, 2019

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4 out of 5
Loved the location, rooms were clean, staff was helpful

Posted by on Jul 21, 2019

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5 out of 5

You should definitely stay here!

Location: The location was fantastic. It was so close to shops, dining, bars and meeting points for activities.
This hotel was the best hotel that I stayed in during my trip to Ireland in May 2017. The staff is so nice. The room was larger than I expected. The shower had fantastic water pressure. The beds were comfortable. And, the hotel was perfectly located close to the Latin Quarter and shopping but still allowed you to have a quiet night for uninterrupted sleeping. I can't say enough about the staff at this hotel, particularly Leigh and Chloe. I had forgotten a package in at the hotel when I checked out and I needed this package for a wedding on the next left of my trip. Leigh hunted my package down and with Chloe's help, they express posted the package to me in England. I couldn't believe that they found my package and helped me to get it before the wedding which was just four days after I left Galway. I was so touched by their kindness and willingness to help me and go beyond the normal duties. They were fantastic. I can't say enough good things about them or the Western Hotel. I hope to return to Galway one day and I will only stay at this hotel when I return. Thank you so much!

Posted by , from Washington, DC on Jun 21, 2017

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1 out of 5

Only decent thing about this hotel was location

There was just so many things wrong with this hotel. The room was so dirty we literally made a path around room with towels so we wouldn't have to touch the carpet. The beds were the most uncomfortable beds we have ever slept in and that goes for pillows also. The curtain in room did not block out any light so it was never dark in the room. The shower was horrendous and we almost couldn't even get it to work. The Tv was literally on a side wall not facing the bed so u couldn't see it???? The parking is just very weird and inadiquate. I could go on and on so beware of this property.

Posted by on Mar 31, 2017

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5 out of 5

Can't Imagine a Better Hotel

Pros: Extremely accommodating and friendly staff. So convenient to everything!
Cons: Loved it all, but know others have commented on the noise. I'd suggest requesting a room away from the street.
Location: Walk to everything in Galway. It's right on the main street where there is every kind of shop imaginable. 10 minutes to the Cathedral, Arch, Museum
The Western is so conveniently located! We got off a bus after traveling for 16 hours. It was an easy walk with all our luggage. The hotel is small and quaint, and offers lots of personal attention. Check in was easy and our rooms, while not extravagant, were well equiped and clean. The beds were surprisingly comfortable. There's a full bar where it was easy to meet friends and have a quick bite. Also the restaurant was as good as any in Galway. The chef went out of his way to fill a special order. It's an extremely good value for the money. If you want something a little more upscale, there are also apartments available in a neighboring building. Perfect for sharing with another couple or large family. These are very modern and chic, and offer great views of the city while feeling very private. They have full kitchens and decks. Just beautiful and still a good value!

Posted by , from St. Louis on Jan 15, 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The family-friendly The Western Hotel also features multilingual staff, discounted use of a nearby fitness facility, and a safe deposit box at the front desk. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Galway hotel.

  • 40 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Limited onsite parking

Transport

  • Train station: Galway Station (0.5 km / 0.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Western Hotel offers 40 accommodations with safes and coffee/tea makers. This Galway hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

The Western Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 33 Prospect Hill, Galway, Ireland. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The check-in location differs from the property location. To check in, guests will need to go to 33 Prospect Hill, Galway, Ireland.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 10 per person (approximately)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Western Galway
  • Western Hotel
  • Western Hotel Galway
  • The Western Hotel Hotel
  • The Western Hotel Galway
  • The Western Hotel Hotel Galway

National Rating

Fáilte Ireland (The National Tourism Development Authority) assigns an official star rating for accommodations in Ireland. This Hotel property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.