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4.6 out of 5

"Location is nearby downtown Galena. Also, restaurants and supermarket is nearby. Good location! I really recommend it. " More

By a verified traveler on Sun 19 Jul 2020

Hotel Description

Family-friendly stay with 2 indoor pools in Galena

In Galena

A stay at this hotel places you within half a mile (1 km) of Mississippi River and 3 miles (5 km) of Galena-Jo Daviess County History Museum. Old Market House and Dowling House are also within 3 miles (5 km).

2 indoor pools

2 indoor pools, a spa tub, and a fitness center are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and supervised childcare is an added bonus. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 75 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$73* Per night/room May 17 - May 18

Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Galena, IL ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Galena, IL

Everyone (10) Couples (2) Family (3)
4 out of 5
Location is nearby downtown Galena. Also, restaurants and supermarket is nearby. Good location! I really recommend it.

Posted by , from Chicago on Jul 19, 2020

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Comment from Hotel Management

Sep 30, 2020 by GM

Thank you

5 out of 5
Very clean, very friendly, breakfast was great, but the bed.... It was SOOOOO comfortable!

Posted by , from Burlington, WI on Jul 14, 2020

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Comment from Hotel Management

Sep 30, 2020 by GM

Thank you

5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 17, 2020 by GM

Thank you!

5 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 6, 2020 by GM

Thank you for your review.

4 out of 5
Did not like the open shelves. Would prefer a dresser with drawers. Where are the towel bars in the bathroom? Where are you supposed to hang up your towels so they dry properly? The toilet paper dispenser was difficult to reach. The beds were comfortable, the breakfast had a nice variety and the staff was accomodating. The pool was nice...could have been deeper. The hot tub was a generous size.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 8, 2019 by GM

Thank you for sharing your feedback. We will defiantly keep your suggestions in mind.

5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 31, 2019 by GM

Thank you.

5 out of 5
Breakfast service was great, staff made waffles and delivered to our table.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jul 31, 2019 by GM

Thank you.

4 out of 5
They were in the throes of redecorating. We had one of the newly redecorated ones and it was very nice.

Posted by on May 22, 2019

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Comment from Hotel Management

Aug 27, 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.. We look forward to your next stay.

5 out of 5
Th staff were Extra friendly! We were upgraded for no charge!

Posted by , from Cedar Rapids, IA on Apr 28, 2019

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Comment from Hotel Management

Aug 27, 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.. We look forward to your next stay.

5 out of 5
Water slide was awesome! Room was clean and fresh, I loved it had a ceiling fan, I don't like hotel air, can be stuffy. Excellent hotel for the price and location, close to skiing And shopping. It was our second time here, we will be back again.

Posted by , from Il on Jan 5, 2019

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Comment from Hotel Management

Jan 28, 2019 by GM

Thank you for sharing the wonderful feedback.

About the Country Inn & Suites by Radisson, Galena, IL

Location 11334 Oldenburg Ln, Galena, IL 61036

Property Features

Country Inn & Suites by Radisson, Galena, IL offers its guests 2 indoor swimming pools, a waterslide, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available. A children's pool, a library, and tour/ticket assistance are also featured at the family-friendly Country Inn & Suites by Radisson, Galena, IL. Self parking is free. This Galena hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Dubuque, IA (DBQ-Dubuque Regional) (32.9 km / 20.4 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Galena, IL offers 75 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Golfing nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Galena
  • Country Inn Carlson Galena
  • Galena Country Inn
  • Country Inn Galena
  • Country Inn & Suites Galena Hotel Galena
  • Country Inn And Suites Galena
  • Country Inn & Suites by Radisson, Galena, IL Hotel
  • Country Inn & Suites by Radisson, Galena, IL Galena
  • Country Inn & Suites by Radisson, Galena, IL Hotel Galena

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Galena, IL.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.