Best Western Galena Inn & Suites

2.5 star property
Enjoy the outdoor pool at this Galena hotel

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Indoor pool, outdoor pool, sun loungers
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Coffee service

Reviews

8.6

Excellent

Popular amenities

  • Breakfast included
  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
9923 West US Route 20, Galena, IL, 61036
  • Popular LocationBelvedere Mansion15 min walk
  • Popular LocationOld Market House19 min walk
  • Popular LocationDowling House2 min drive
  • AirportDubuque, IA (DBQ-Dubuque Regional)29 min drive

Similar properties

About the neighborhood

Galena

In historical district.Within a 15-minute walk of the hotel, you'll find Grant Home and Washburne House Historic Site. Grant Park and Belvedere Mansion are also within 2 miles (3 km).

What's nearby

  • Grant Home - 8 min walk
  • Grant Park - 14 min walk
  • Belvedere Mansion - 15 min walk
  • Old Market House - 19 min walk
  • Dowling House - 2 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Kaladi's 925 Coffee Bar - ‬17 min walk
  • ‪Vinny Vanucchi's - ‬18 min walk

About this property

Best Western Galena Inn & Suites

Enjoy the outdoor pool at this Galena hotel
Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Best Western Galena Inn & Suites. Self parking is free.
  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

How close is Best Western Galena Inn & Suites to the airport?

Best Western Galena Inn & Suites is 23.3 mi (30-min drive) away from the Dubuque, IA (DBQ-Dubuque Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on Aug 5, 2024 start from $102.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Galena Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Galena Inn & Suites.

Does Best Western Galena Inn & Suites offer free breakfast?

Best Western Galena Inn & Suites offers free full breakfast every day from 7 AM to 10 AM.

Is there a casino at Best Western Galena Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

Is there free parking at Best Western Galena Inn & Suites?

This hotel offers free self parking and extended parking.

Does Best Western Galena Inn & Suites have a pool?

Best Western Galena Inn & Suites features an indoor pool and an outdoor pool.

Does Best Western Galena Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Galena Inn & Suites to downtown Galena?

Best Western Galena Inn & Suites is 0.8 mi away from Galena.

Best Western Galena Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly. Rooms clean. Musty smell, beds and pillows dated and uncomfortable, air conditioner extremely loud.

8/10 Good

Mary, PHOENIX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated clean room. The beds, and bedding were very comfortable. Quiet, complimentary breakfast and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Peter, Oconomowoc

Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Nice pool.
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Liked: Staff & service, room comfort
Convenient, friendly and right price
We came to town to visit with family and spend the day in town. Looked forward to the jettes tub and it was perfect and bigger than I've seen at other places it also has an door to the parking lot from our room and patio. Great food spread for breakfast. We'll be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andie

Stayed 1 night in Apr 2024

4/10 Poor

Audry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty gross. The pool area needs a desperate update. Rusty old water fountain and other weird equipment sitting around. Bedding seemed clean. But everything is very dated. Definitely not worth the price we paid. Can hear our neighbor snoring through the walls. And down the hall someone having a very rowdy night.

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and it’s a great affordable option for visiting all Galena has to offer
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The price was right and very convenient to drive downtown.
Stayed 4 nights in Mar 2024

8/10 Good

Christian

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Water in pool looked dirty. Did not let me kids swim.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carrie

Stayed 1 night in Mar 2024

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Most importantly it was clean! Convenient location. Breakfast very average, but free and included.
Stayed 2 nights in Mar 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

James Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for taking care of me
Stayed 2 nights in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
Property is okay.
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean great price very nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Ted

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
The room was nice and very clean. The bed was comfortable, I just wish hotels (this is not specific to this hotel) had better pillows. The price was great and it was convenient to downtown Galena.
Stayed 1 night in Mar 2024

6/10 Okay

Sheena

Traveled with family
Disliked: Amenities, property conditions & facilities
Needs updated. Curtains had tears the lock didn’t work properly on the door. You could definitely tell someone smoked in the room previously. The bed was hard. Breakfast was decent.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying here 13 years so obviously they are doing something right.
Stayed 1 night in Mar 2024

4/10 Poor

Lee

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a deep cleaning and over haul of the rooms. You can see repair work that was done and it was very poor. The lower entrance had trash from the pool chemicals laying next to the door.
Stayed 1 night in Feb 2024