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4.5 out of 5

"Good value. Clean, previous reviews said that there were mold and odor issues but we saw none of that. The bed was not comfortable you can feel the sp ... " More

By a verified traveler on Fri 16 Oct 2020

Hotel Description

Enjoy the outdoor pool at this Galena hotel

In historical district

Within a 15-minute walk of the hotel, you'll find Grant Home and Washburne House Historic Site. Also, Belvedere Mansion is within half a mile (1 km) and Galena-Jo Daviess County History Museum is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Enjoy the 24-hour fitness center and free perks like full breakfast and free self parking. There's a spa tub on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free Internet, satellite TV

Featuring conveniences like refrigerators and microwaves, the 42 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Dec 20 - Dec 21

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Galena Inn & Suites ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Galena Inn & Suites

Everyone (10) Couples (3)
3 out of 5
Good value. Clean, previous reviews said that there were mold and odor issues but we saw none of that. The bed was not comfortable you can feel the springs. The room was spacious we were in the rustic decorated room. It was close to town but not walking distance.

Posted by on Oct 16, 2020

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5 out of 5

Posted by on Jul 25, 2020

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5 out of 5
Having an interior and exterior door was nice. Great pool area. Very short drive to downtown Galena.

Posted by on Aug 9, 2019

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2 out of 5
The room was decent but when checking in they checked me into the hearts delight room and gave me keys and said I was in room 116 so we were in this room all day than at 10:00pm we heard someone trying to get in our room. Come to find out they told us the wrong room number we were supposed to be in 114

Posted by on Jul 29, 2019

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5 out of 5

Posted by on Apr 4, 2019

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5 out of 5

Posted by on Mar 25, 2019

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5 out of 5
Nice quiet stay. Really enjoyed it. Was close to Galena that it wasn't a chore to get going in the morning. Great breakfast.

Posted by , from Marshall, WI on Oct 25, 2018

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5 out of 5
WONDERFUL MOTEL. VERY FRIENDLY STAFF. EXCEPTIONAL CUSTOMER SERVICE. EXCELLENT BREAKFAST CHOICES. COULD NOT HAVE HAD A BETTER EXPERIENCE. WENT FAR BEYOND EXPECTATIONS

Posted by on Aug 20, 2018

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5 out of 5

Great hotel in Galena IL

I was very pleased with my room which was like a suite! The breakfast offering was more than adequate and liquid refreshments were available beyond breakfast hours in a very nice lobby seating area! Although I didn't use the pools, they appeared to be clean and in good condition. I will stay there again when I visit the area!

Posted by , from Springfield IL on Jun 23, 2017

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5 out of 5

Nice basic, clean accommodations, nice breakfast

Pros: Great shower, nice breakfast.
Location: Right off Route 20, near downtown and short drive to Chestnut Mountain.
Very pleasant experience, would recommend to anyone for a short stay, comfortable beds, large bathroom, nice shower.

Posted by , from Cary, IL on Feb 8, 2017

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About the Best Western Galena Inn & Suites

Location 9923 West US Route 20, Galena, IL 61036

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Galena Inn & Suites offers its guests an indoor pool, an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at Best Western Galena Inn & Suites. Self parking is free. This Galena hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Dubuque, IA (DBQ-Dubuque Regional) (37.4 km / 23.2 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10 AM.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Designer
  • Best Western Designer Galena
  • Best Western Designer Inn
  • Best Western Designer Inn Galena
  • Designer Inn
  • Best Western Designer Hotel Galena
  • Best Western Galena
  • Galena Best Western
  • Best Galena & Suites Galena
  • Best Western Designer Inn Suites
  • Best Western Galena Inn & Suites Hotel
  • Best Western Galena Inn & Suites Galena
  • Best Western Galena Inn & Suites Hotel Galena
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.