4.2 out of 5

"GREAT SERVICE GREAT STAFF WE HAD AND AWESOME TIME AND WE WILL BE BACK " More

By a verified traveler on Mon 04 Sep 2017

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Hotel Description

Luxurious 4.5-star resort with 4 restaurants

In Braselton

Within 6 miles (10 km) of this resort, you'll find Chateau Elan Winery and River Place Medical Plaza. Mayfield Dairy Farms and Stonewood Riding Stables are also within 6 miles (10 km).

36-hole golf course

This luxury resort features a golf course, an attached winery, and a full-service spa. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 6 outdoor tennis courts and get free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 329 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, room service, and separate bathtubs and showers are also available.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$189 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Elan ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Elan

Everyone (9)
4 out of 5
When we arrived, there was no record of our reservation. Luckily, the hotel had availability and was able to get us in a room right then. When we checked-in, the rates were less and included free breakfast and a bottle of wine. They did eventually find our booking, but we were not able to get the lower rate or the extras, which was frustrating. Each member of the hotel and grounds staff that we encountered was super helpful and friendly. The room was clean and nice, but the outside of the hotel could use some cleaning up...it just looks run down and worn out everywhere you look. The winery experience was great, and we enjoyed walking on the nature trail. It was really nice to be able to carry a glass of wine wherever you go! My only "complaint" would be that the ambiance is seriously lacking in the entire resort. It just feel very harsh and not at all cozy as you would expect. For example, I made reservations at Marc for my husband's birthday two weeks ahead of time. I requested a romantic table so we could have a nice dinner. When we arrived, our table was in the middle of the restaurant under a light. Literally the most opposite of my request that we could have possibly received. The manager's excuse was that they were completely booked. Planning ahead, especially when you receive a request two weeks prior, is not hard to do. The only "cozy" place on the whole property is Paddy's Pub, which we did enjoy. All in all, just okay but not an amazing experience by any means.

Posted by , from Huntsville, AL on Dec 31, 2018

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5 out of 5
Great hotel! The thermostat was not the best! It didn’t have A/C or Heat marked on it so really could not adjust the temp to our liking!

Posted by on Dec 28, 2018

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5 out of 5
GREAT SERVICE GREAT STAFF WE HAD AND AWESOME TIME AND WE WILL BE BACK

Posted by on Sep 4, 2017

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5 out of 5

Best Friend's Birthday and My Bucket List

Pros: Everything
Cons: Nothing
Location: Concerts in Gainesville, golfing on premises, swimming, spa treatments
Staying at Chateau Elan has always been on my bucket list and for it to be at a time to celebrate my best friend's birthday sooooooo. I made reservations and most definitely will be back again. It was wonderful to stay in such a beautiful plahe staff are so sweet and kind!!!

Posted by , from Jasper, Ga. on Jun 13, 2017

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5 out of 5

Great birthday getaway

Just a short drive away from Atlanta. The staff were amazing and I enjoyed my stay. I will definitely be back. Really enjoyed the wine tasting and I loved the food at Paddy's as well as the musician.

Posted by on Feb 12, 2017

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5 out of 5

Wow, just wow!

Beautiful location, nice amenities, rooms and Paddy's Irish Pub is wonderful. Wow, just wow!

Posted by , from Savannah, GA on Dec 28, 2016

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5 out of 5

Great Staff

Pros: Spa
Staff was very helpful getting my wife to track for event when I had auto and also with late checkout. Paddy's has great beer and good food.

Posted by on Jun 27, 2016

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5 out of 5

Very beautiful château

We thoroughly enjoyed our stay at the Chateau Elan. We would recommend this place to anyone who wants to have a great time and wonderful atmosphere .

Posted by , from Orwell , Ohio on Jan 2, 2016

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3 out of 5

Overpriced and over-rated

This faux chateau was dated and lacking in charm. Rooms were generally clean but slightly worn. Sheets were stiff and scratchy. Decor was tired. Desk staff was pleasant enough but ineffective at resolving issues. In fairness, it would have been hard for them to recover from the fact that I stepped in vomit in their elevator.

Posted by , from NC on Sep 21, 2015

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5 out of 5

Great service. Great food, Good wine.

Pros: Free breakfast, Close restaurants, Quiet
From the greeting when you first arrive until the service that you receive when you fimally have to leave, your stay will be a real joy. The Hospitality is unvelieveable. The staff treats you like royalty. The only negative is one night the front desk put a very noisy couple next to us that came in late from the GA / Ga Tech football game. We had already been asleep for several hours. Kept hearing GO DAWGS! Something a GATOR did not want to hear.

Posted by , from Lake Mary, FL, USA on Nov 28, 2012

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Property Features

A winery is on site. Chateau Elan offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 40000 square feet (3716 square meters) and includes a conference center. An outdoor pool, a 24-hour fitness center, and spa services are also featured at the luxury Chateau Elan. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Braselton resort.

  • 329 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Winery on site
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (89.1 km / 55.4 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Chateau Elan offers 329 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Versailles - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Open select days.

Marc - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Paddy's Irish Pub - This pub specializes in Irish cuisine and serves lunch, dinner, and light fare. Open select days.

Fleur-de-Lis - This restaurant serves breakfast and lunch. Open select days.

Golf Grille - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including outdoor tennis courts. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Basketball on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization of $15.00 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.10 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe and safe insurance
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.95 for adults and USD 9.95 for children (approximately)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Elan
  • Chateau Elan Braselton
  • Chateau Elan Hotel
  • Chateau Elan Hotel Braselton
  • Elan Chateau
  • Chateau Elan Resort
  • Chateau Elan Winery And Hotel Braselton
  • Chateau Elan Winery Hotel
  • Chateau Elan Winery Resort
  • Chateau Elan Resort Braselton
  • Chateau Elan Winery Hotel
  • Chateau Elan Winery Resort
  • Chateau Elan Resort

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.