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4.4 out of 5

"Beautiful establishment with world class services. i will go back in a heartbeat " More

By a verified traveler on Sun 03 Jan 2021

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Hotel Description

4.5-star luxury resort near Chateau Elan Winery

In Braselton

At this Braselton resort, you'll be within half a mile (1 km) of Chateau Elan Winery and 3 miles (5 km) of Mayfield Dairy Farms. Also, River Place Medical Plaza is within 3 miles (5 km) and Stonewood Riding Stables is within 6 miles (10 km).

36-hole golf course

This luxury resort features a golf course, an attached winery, and a full-service spa. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll find 4 restaurants and 6 outdoor tennis courts on site, along with a poolside bar to unwind.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 329 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include refrigerators, room service, and separate bathtubs and showers.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$285* Per night/room Jan 4 - Jan 5

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chateau Elan ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Elan

Everyone (12) Couples (4) Family (1)
2 out of 5
I haven’t stayed at Chateau Elan for a few years. Given the price I would expect more. The TV system is out of date so I had to buy a Firestick to stream content. Maid service either didn’t show or came at 4pm when we were back in the room. There was one trash can in the entire unit. A lamp was missing from one side of the bed. The HVAC vents looked pretty moldy and there was no mattress cover on the bed. The hair dryer was so clogged with lint that it barely worked. Overall just not up to past standards. I’ll go back to Holiday Inn Express around the corner next year. The room was $600/night and they still charge $17/night to self park. On the bright side, the staff in the bar was wonderful and the food was good.

Posted by , from Dallas on Nov 14, 2021

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5 out of 5

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 19, 2021 by Hotel Management

Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

5 out of 5
Beautiful establishment with world class services. i will go back in a heartbeat

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 5, 2021 by Chateau Elan Team

Thank you for this positive feedback! We are looking forward to your next visit!

5 out of 5
Had a great time for our 10 year anniversary. We really enjoyed the wine tasting!

Posted by , from Dacula Georgia on Jun 20, 2020

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5 out of 5
Great place. Beautiful views. Friendly, welcoming staff.

Posted by on Jun 4, 2020

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5 out of 5
Friendly atmosphere and excellent service for a very relaxing weekend

Posted by on Nov 24, 2019

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5 out of 5
i was treated like royalty.. It was a wonderful, eventful stay.. I am very expressed....A++++

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by K McDaniel - Evening Manager

Thank you for your kind review! I'm so happy to hear you had a wonderful experience. I hope we will have the opportunity to serve you again in the near future.

5 out of 5

Posted by on Apr 4, 2019

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5 out of 5
Very nice lots of options to eat locally and parking fees. Nice sized rooms. Staff is helpful. When inquiring about local activities..

Posted by on Mar 1, 2019

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4 out of 5
When we arrived, there was no record of our reservation. Luckily, the hotel had availability and was able to get us in a room right then. When we checked-in, the rates were less and included free breakfast and a bottle of wine. They did eventually find our booking, but we were not able to get the lower rate or the extras, which was frustrating. Each member of the hotel and grounds staff that we encountered was super helpful and friendly. The room was clean and nice, but the outside of the hotel could use some cleaning up...it just looks run down and worn out everywhere you look. The winery experience was great, and we enjoyed walking on the nature trail. It was really nice to be able to carry a glass of wine wherever you go! My only "complaint" would be that the ambiance is seriously lacking in the entire resort. It just feel very harsh and not at all cozy as you would expect. For example, I made reservations at Marc for my husband's birthday two weeks ahead of time. I requested a romantic table so we could have a nice dinner. When we arrived, our table was in the middle of the restaurant under a light. Literally the most opposite of my request that we could have possibly received. The manager's excuse was that they were completely booked. Planning ahead, especially when you receive a request two weeks prior, is not hard to do. The only "cozy" place on the whole property is Paddy's Pub, which we did enjoy. All in all, just okay but not an amazing experience by any means.

Posted by , from Huntsville, AL on Dec 31, 2018

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Property Features

A winery is on site. Chateau Elan offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 40000 square feet (3716 square meters) and includes a conference center. A seasonal outdoor pool, a 24-hour fitness center, and spa services are also featured at the luxury Chateau Elan. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Braselton resort.

  • 329 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Chateau Elan offers 329 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Braselton resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Versailles - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Marc - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Paddy's Irish Pub - This pub specializes in Irish cuisine and serves lunch, dinner, and light fare. Open select days.

Fleur-de-Lis - This restaurant serves breakfast and lunch. Open select days.

Golf Grille - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site

Spa Services

Spa at Chateau Elan has 38 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 38
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization of USD 15 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 48.15 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 45 for adults, USD 12 and USD 22 for children (approximately)
  • Self parking fee: USD 17.00 per day
  • Rollaway bed fee: USD 20.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Elan
  • Chateau Elan Braselton
  • Chateau Elan Hotel
  • Chateau Elan Hotel Braselton
  • Elan Chateau
  • Chateau Elan Resort
  • Chateau Elan Winery And Hotel Braselton
  • Chateau Elan Winery Hotel
  • Chateau Elan Winery Resort
  • Chateau Elan Resort Braselton
  • Chateau Elan Winery Hotel
  • Chateau Elan Winery Resort
  • Chateau Elan Resort
  • Chateau Elan Resort
  • Chateau Elan Braselton
  • Chateau Elan Resort Braselton

You should know

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.