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Mars Garden Wood Gotemba

4.5 star property
4.5-star luxury resort near Gotemba Premium Outlets

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Photo gallery for Mars Garden Wood Gotemba

Exterior
View from property
[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking | 1 bedroom, premium bedding, down comforters, memory foam beds
Lobby
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1089 Higashitanaka, Gotemba, Shizuoka-ken, 412-0026
  • Lake Higashiyama
    ‪19 min walk‬
  • Gotemba Premium Outlets
    ‪2 min drive‬
  • Fuji Speedway
    ‪19 min drive‬

Room options

View all photos for [Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Adjoining Room, 6 rooms, Non Smoking

Adjoining Room, 6 rooms, Non Smoking | 1 bedroom, premium bedding, down comforters, memory foam beds

Adjoining Room, 6 rooms, Non Smoking

  • Sleeps 12
  • 12 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin for 1 Guest, Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Deluxe Twin for 1 Guest, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Middle Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Hakone View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Middle Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Susono View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Higher Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Susono View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Annex Twin Room With Open-Air Bath And Mountain View

1 bedroom, premium bedding, down comforters, memory foam beds

Annex Twin Room With Open-Air Bath And Mountain View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Mount Fuji Foot Side Non-smoking Main Building Single

1 bedroom, premium bedding, down comforters, memory foam beds

Mount Fuji Foot Side Non-smoking Main Building Single

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mount Fuji side Main building special room triple Non-smoking

1 bedroom, premium bedding, down comforters, memory foam beds

Mount Fuji side Main building special room triple Non-smoking

  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

View all photos for Two Queen Bed Fuji View Higher Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Fuji View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Lower Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Susono View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Fuji View Middle Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Fuji View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Lower Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Hakone View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

Triple Room With Mt Fuji Susono-View

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Hakone side Main building special room triple Non-smoking

Fitness facility

Hakone side Main building special room triple Non-smoking

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Two Queen Bed Fuji View Lower Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Fuji View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Higher Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Hakone View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Annex Twin Room With Private Hot Spring Bath And Mountain View

1 bedroom, premium bedding, down comforters, memory foam beds

Annex Twin Room With Private Hot Spring Bath And Mountain View

  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Gotemba

In shopping district.You'll find Gotemba Premium Outlets and Chichibunomiya Memorial Park within 2 miles (3 km) of this resort. Fuji Bussharito Heiwa Park and Lake Higashiyama are also within 2 miles (3 km).
View more Resorts in GotembaOpens in a new window

What's nearby

  • Chichibunomiya Memorial Park - 14 min walk - 0.8 miles
  • Fuji Bussharito Heiwa Park - 18 min walk - 1.0 mile
  • Lake Higashiyama - 19 min walk - 1.0 mile
  • Gotemba Premium Outlets - 2 min drive - 1.5 miles
  • Fuji Speedway - 19 min drive - 8.7 miles

Getting around

  • Gotemba Station - 18 min walk
  • Narita Intl. Airport (NRT) - 112 min drive

Restaurants

  • ‪マクドナルド - ‬9 min walk
  • ‪はま寿司御殿場店 - ‬10 min walk
  • ‪ビッグボーイ御殿場店 - ‬13 min walk
  • ‪御殿場パークレーンズ - ‬1 min walk
  • ‪丸源ラーメン - ‬11 min walk

About this property

Mars Garden Wood Gotemba

4.5-star luxury resort near Gotemba Premium Outlets
Mars Garden Wood Gotemba offers its guests a full-service spa, hot springs, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a library, and a vending machine are also featured at the luxury Mars Garden Wood Gotemba. Self parking is free.

This 4.5-star Gotemba resort is smoke free.

  • 48 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mars Garden Wood Gotemba offers 48 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa La Foret de Beaute has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Exterior

Rembrandt Premium Fuji Gotemba

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 235 reviews
Rembrandt Premium Fuji Gotemba

Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 for adults and JPY 3,630 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna

Accessibility

  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • 32-inch HDTV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Check-out time is 11 AM for breakfast included bookings.
Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Mars Garden
Mars Garden Wood
Mars Garden Wood Gotemba
Mars Garden Wood Hotel
Mars Garden Wood Hotel Gotemba
Mars Wood
Mars Garden Wood Gotemba Resort
Mars Garden Wood Resort
Mars Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort
Mars Garden Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort Gotemba

Frequently asked questions

How close is Mars Garden Wood Gotemba to the airport?

Mars Garden Wood Gotemba is 103.8 mi (112-min drive) away from the Narita Intl. Airport (NRT) airport, the closest popular airport to the property.

Does Mars Garden Wood Gotemba have an airport shuttle?

Airport shuttle services are not available at Mars Garden Wood Gotemba.

Does Mars Garden Wood Gotemba offer free breakfast?

Free breakfast isn’t provided at Mars Garden Wood Gotemba, but local cuisine breakfast is offered for a fee of JPY 4840 for adults and JPY 3630 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mars Garden Wood Gotemba?

No, there is no casino at this resort.

What time is check-in at Mars Garden Wood Gotemba?

Check-in start time: 3 PM; Check-in end time: 8 PM.

Is there free parking at Mars Garden Wood Gotemba?

This resort offers free self parking.

Does Mars Garden Wood Gotemba have a pool?

Mars Garden Wood Gotemba does not have a pool.

Does Mars Garden Wood Gotemba have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine and light fare.

Does Mars Garden Wood Gotemba have a spa?

Pamper yourself with a day at Spa La Foret de Beaute, where you can enjoy hydrotherapy, body treatments, and massages.

How close is Mars Garden Wood Gotemba to downtown Gotemba?

Mars Garden Wood Gotemba is 1 mi away from Gotemba.

Mars Garden Wood Gotemba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 465 out of 634 reviews
Rating 8 - Good. 142 out of 634 reviews
Rating 6 - Okay. 14 out of 634 reviews
Rating 4 - Poor. 6 out of 634 reviews
Rating 2 - Terrible. 7 out of 634 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay within Gotemba
Stayed 3 nights in Feb 2025

10/10 Excellent

dylan

Traveled with family and small children
Great service from staff, hotel in great condition. 5 min drive from gotemba premium outlet.
Stayed 1 night in Jan 2025

10/10 Excellent

HILA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

NISSIM Yehuda

Stayed 2 nights in Jan 2025

10/10 Excellent

akiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and professional. Facilities are clean and new. Breakfast is delicious. Outdoor garden is gearticuleerd. Highly recommend to everyone.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near outlet shopping !

Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
View from our room!
Hotel grounds!
Stayed 1 night in Nov 2024

10/10 Excellent

yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were amazing. The room is newly renovated and super cleaned. I will recommend this hotel to everyone
Stayed 1 night in Nov 2024

10/10 Excellent

Wai Yee Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great teppanyaki at 鉄板焼 - 銀明翠. Breakfast is awesome. Room is clean and big. Comprehensive amenities. Will stay again if I am at gotemba. Very near to outlet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Kam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viann

Clean, tidy and Good service. I am highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!! 2 adults and 2 kids. Rooms were very spacious and premium. We were able to see my Fiji from hotel and was in a great location for exploring Mt Fuji and Gotemba outlets.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful--pristine and well maintained. Spacious, comfortable rooms. Gotemba was a bit difficult to get around in--sometimes of the day there were no taxis available. Make sure to consider this when coming here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Super hotel with views of Mount Fuji. Nice restaurants on site. A beautiful garden with fountains and light show. A bit of a walk from the station and the main town, but everything you need is on site.
Stayed 1 night in Oct 2024

8/10 Good

Christy, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very lovely.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, but everything was closed

Beautifully appointed place, with large and very clean rooms, great views of Mt Fuji, and beautiful grounds. It was a bit pricey, but we were celebrating a birthday. What was a bit surprising was that all the restaurants but one were closed when we were there. Not even the cafe was open, despite the fact that it looked like they were suppose to be. A bit disappointing as this is not what we were expecting and weren’t told when checking in either. Furthermore, there are no benches to sit on and take in the beautiful grounds. Relatively, these are small issues - the service was great and the hotel itself very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, the breakfast was fantastic, and everything was just perfect. I would come back again, with my parents next time
Stayed 2 nights in Aug 2024

10/10 Excellent

Sven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family loved the activities at the hotel. So we're always looking forward to coming home in the evening after exploring Fuji Hakone area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alba

Stayed 2 nights in Jul 2024

8/10 Good

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and room amenities are quite good, with a router in the room to ensure a stable internet connection. The service is as courteous as always. The restaurant in the hotel is priced at 10,000 yen. Unfortunately, there isn't a bar where you can have a drink. If you want to enjoy some drinks and yakitori, you need to walk about ten minutes to Gotemba Station, or you can ask the hotel front desk to call a taxi for you. There is a bus stop just five minutes away downstairs, where you can catch a long-distance bus to Tokyo, a free bus to Onsen, and various city buses. The Imperial Palace Park and the temple are not far from here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mitsuko

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

WING SHUET SUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with not many guests so we enjoyed the public hotspring like it was private most of the time. We missed the light fountain as it was raining heavily. Would recommend this to anyone planning to stay in Gotemba.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, unbelievable food. 5 stars all around
Stayed 1 night in Jun 2024

10/10 Excellent

Takahiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing garden and views of Mt Fuji
Stayed 1 night in May 2024

10/10 Excellent

FENGYI

Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Dated hotel in a quiet town near Mt Fuji

Spacious room because its a real dated hotel. Check in in the evening and the staff on shift were wonderful and friendly. But checking out in the morning 2 nights later, oh the staff were not friendly at all.
Stayed 2 nights in Apr 2024