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Hotel Crown Palais Hamamatsu

3.5 star property
3.5-star hotel near Act Tower

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Daily buffet breakfast for a fee
Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Banquet hall
Lobby
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Place, Act City Hamamatsu
    ‪1 min walk‬
  • Place, Act Tower
    ‪3 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪4 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪72 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard King Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • Free WiFi

Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Hamamatsu

City center stay.Within a 10-minute walk of this Naka Ward hotel, you'll find Act Tower and Hamamatsu Diorama Factory Museum. Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum are also within half a mile (1 km).

What's nearby

  • Act City Hamamatsu - 1 min walk - 0.1 miles
  • Hamamatsu Observation Deck - 2 min walk - 0.1 miles
  • Act Tower - 3 min walk - 0.2 miles
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.3 miles
  • Hamamatsu Castle - 15 min walk - 0.8 miles

Getting around

  • Hamamatsu Station - 6 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪ひまわり食堂 - ‬3 min walk
  • ‪中国料理桃花林 - ‬6 min walk
  • ‪フィガロ (Figaro) - ‬5 min walk
  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪La FESTa 板屋町店 - ‬5 min walk

About this property

Hotel Crown Palais Hamamatsu

3.5-star hotel near Act Tower
There are 3 restaurants on site. WiFi is free in public spaces. There are 2 meeting rooms available. Hotel Crown Palais Hamamatsu also features a vending machine, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hamamatsu hotel.

  • 192 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Elevator
  • Smoking in designated areas
Hotel Crown Palais Hamamatsu offers 192 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Pool
  • Spa
  • All inclusive plans available
  • Kids pool
4.0 out of 5, Very Good, 657 reviews
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

How close is Hotel Crown Palais Hamamatsu to the airport?

Hotel Crown Palais Hamamatsu is 32.3 mi (61-min drive) away from the Mt. Fuji - Shizuoka Airport (FSZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Crown Palais Hamamatsu?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Hamamatsu on Jun 11, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Crown Palais Hamamatsu have an airport shuttle?

Airport shuttle services are not available at Hotel Crown Palais Hamamatsu.

How close is Hotel Crown Palais Hamamatsu to the beach?

This hotel is 3.1 mi (14-min drive) from Nakatajima Sand Dunes and 7.1 mi (29-min drive) from Maisaka Beach. Don't forget your sunscreen!

Does Hotel Crown Palais Hamamatsu offer free breakfast?

Free breakfast isn’t provided at Hotel Crown Palais Hamamatsu, but buffet breakfast is offered for a fee of JPY 2000 for adults and JPY 1100 for children. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 7:00 AM to 9:30 AM.

Is there a casino at Hotel Crown Palais Hamamatsu?

No, there is no casino at this hotel.

What time is check-in at Hotel Crown Palais Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Crown Palais Hamamatsu?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Hotel Crown Palais Hamamatsu have a pool?

Hotel Crown Palais Hamamatsu does not have a pool.

Does Hotel Crown Palais Hamamatsu have a restaurant?

Yes, there are 3 restaurants on site.

Does Hotel Crown Palais Hamamatsu have a spa?

There are no spa services available at this hotel.

How close is Hotel Crown Palais Hamamatsu to downtown Hamamatsu?

Hotel Crown Palais Hamamatsu is 10.3 mi away from Hamamatsu.

Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 106 out of 320 reviews
Rating 8 - Good. 122 out of 320 reviews
Rating 6 - Okay. 71 out of 320 reviews
Rating 4 - Poor. 16 out of 320 reviews
Rating 2 - Terrible. 5 out of 320 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023
Verified

8/10 Good

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Across from the station. My room had a very distant view of Mt. Fuji. Bed was old and could use an upgrade. Breakfast had a good variety and the staff were helpful
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Kazuo

nathing particular
Stayed 1 night in Jul 2025
Verified

8/10 Good

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities
さっぱりとしていて、良い感じでした。
Stayed 1 night in Feb 2026
Verified

4/10 Poor

NATSUKI

Disliked: Cleanliness, amenities
電気ポットの中が汚く掃除されていなかった
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tomoya

スタッ
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shin

Liked: Cleanliness
清潔でスタッフの対応も良かった。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities
全て完璧なホテルでした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リフォームしたのにエアコン調整かLow Mid Highなのか残念
Stayed 1 night in Dec 2025
Verified

6/10 Okay

toshiki

食べてない
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利用しませんでしたが、プールなどもあり施設が充実していました。おそらく老舗のホテルであると思われるため、少し建物に古さを感じましたが、宿泊に支障は全くありませんでした。連泊の場合に清掃なしを選択すると、500円のクーポンをもらえました。お土産の足しにできて良かったです。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

TAKEHIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くで利便性は良かったが料金が割高な気がしました
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
施設は古いがスタッフの対応と駐車スペース、立地が良い
Stayed 2 nights in Aug 2025
Verified

8/10 Good

MITSUSHI

Liked: Cleanliness, amenities
ロケーション良い
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Yoshiaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が古いです。バス、トイレが古いのでマイナス評価にしています。
Stayed 1 night in Jun 2025
Verified

8/10 Good

Naoyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大きなホテルです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最近のビジネスホテルはエアコンが直にあたるのでここはすごしやすい。 ベッドもよくよく寝れた。
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jumpei

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in May 2025
Verified

10/10 Excellent

kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

原川和人

たいへん良いところです
Stayed 1 night in Apr 2025
Verified

8/10 Good

tomohito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクトシティ浜松を利用した際に、こちらのホテルに宿泊しました。 アクトシティまでは徒歩で5分程度とかなり近かったです。 ホテル自体は昔ながらの1階にカフェや待合スペースがあるような施設で、浜松駅からも近いので便利なところです。 ただ、夜は暴走族や緊急車両の往来が激しく、静かとは言えない場所でした。 落ち着いた雰囲気でビジネス利用としては最適かな。 もう少し静かな環境なら良かったです。 日が悪かっただけかもしれません。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

TAKAYUKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの方の対応は良いが1988年開業ということもあり施設の古さが否めない。 湯船に張ったお湯を流したところユニットバスのトイレ側に逆流してしまい水浸しになってしまった。 フロントの方が隣の部屋の風呂を利用させてくれ臨機応変に対応してくれて解消はしたが、快適に過ごせたわけではない。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

HITOSHI

Disliked: Property conditions & facilities, room comfort

室温調節が出来ない

室温調整が取れず、外気温との温度差が大きかった
Stayed 1 night in Dec 2024

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