4/10 Poor
Catherine
Traveled with family
Apr 21, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The positives: the units are new, comfortable & clean with everything you need. The animation team are lovely and it has a big central pool with a slide.
The negatives: the site is right next to a busy dual carriageway that you have to walk alongside to get to the supermarket or cross to get to the beach.
There is some kind of design fault with the ventilation in the Neri bungalows we were in so every morning the walls are dripping with condensation.
The pool is freezing. This is the only pool you can use - we booked looking at the description of 3 pools but one is an adult only pool in the ‘premium area’ that you can’t get into.
The free spa session as promoted on Expedia does not exist - the reception staff told me this was a mistake on the website.
Worst of all though was on our final 2 days they locked up the football/basketball court for 2 hours in the early afternoon for obligatory ‘siesta time’ so the kids had nothing to do. The pool was too cold to go in (mid April) and the kids activities are aimed at under 5s I would say. The court was open all day initially & the teenagers loved it! The reception staff said a visitor staying near the court had complained, so they were invoking a ‘respectful silence’ clause (in tiny print at the bottom of their website) to suddenly close the courts from 2-4pm. Why they didn’t just move this person rather than ruin the experience for dozens of young people I don’t understand. It spoiled our holiday & I would not return.
Catherine
Stayed 4 nights in Apr 2025
