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Quality Inn & Suites Fresno Northwest

2.5-star property
5455 W Shaw Ave, Fresno, CA 1-855-201-7819

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3.9 out of 5
Good!
See all 7 Travelocity Reviews

"Seemed like a new property.. rooms.were very spacious and beds very comfortable. Great breakfast. Very clean. Only issue was unable to close darke ... " More

By a verified traveler on Wed 05 Jun 2019

Points Of Interest

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Hotel Description

Hotel near Forestiere Underground Gardens in Fresno

Close to airport

You'll be within half a mile (1 km) of Forestiere Underground Gardens and 9 miles (15 km) of Chukchansi Park. Selland Arena is within 9 miles (15 km) and Fresno Convention Center is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Express check-in, express check-out, and a computer station are also on offer.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 69 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include microwaves, premium bedding, and coffee/tea makers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Jan 18 - Jan 19

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Inn & Suites Fresno Northwest ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Fresno Northwest

Everyone (3) Family (1)
5 out of 5
Seemed like a new property.. rooms.were very spacious and beds very comfortable. Great breakfast. Very clean. Only issue was unable to close darkening blinds. Sun came up early!

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 7, 2019 by General Manager

It was a pleasure hosting you at Quality Inn & Suites Fresno! We're thrilled our clean, spacious rooms and comfortable beds were exactly what you were looking for. However, we apologize for any issues with the blinds, and we'll look into this further. Should you be in the area again, we welcome you back to our hotel.

2 out of 5

Good Location but...

Cons: A little paint, a carpet shampooer, good housekeeping, some facility updates and system updates Oh and an exterminator for the tiny ants.
the good... the hotel was right off the freeway, restaurants weren't too far down the street, rooms were a good size, fridge and microwave in room, staff was nice and the breakfast was included. The bad...my reservation was put into the system wrong so it took over 20 minutes to get it right and even though I signed for two nights I had to correct it the following day because they had me in the system for one night. The hallway carpet was covered in moist black dirt, the wallpaper was ripped and dingy, the facility was outdated, walls were dirty(there were dead bug pieces on the bathroom wall), we stayed two nights and the housekeeping did not clean the room, there was a bright light in the room that came on whenever anyone would move, the room was humid and I was overcharged.

Posted by , from Las Vegas NV on Apr 14, 2017

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4 out of 5

Hotel on Shaw Ave

The. breakfast food was great, the staff very friendly. Check-in and check-out friendly and easy. The room heater was very noisy and had trouble sleeping. Other than that, it was a great place for convenience, price and quality.

Posted by , from santa clarita, ca on Jan 4, 2016

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3 out of 5

comfort inn

Pros: The sheets were smell clean
Cons: The lighting in the bathroom too dark one in and one way out
Location: We were not told about nearby restaurants or indoor mall.
Breakfast is good bed is too soft and the pillows too. We were early and should have gotten the first floor since there is no elevator.

Posted by on Jul 6, 2015

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Comment from Hotel Management

Jul 31, 2015 by Lisa

Dear Guest Thank you for your review of your recent stay at our Comfort INN-Fresno. Your feedback is very valuable to us and future guests. It lets us know what we are doing right and how we can make improvements. We hope to see you again in the future. Sincerely, Lisa Cummings General Manager

5 out of 5

GREAT STAFF-Amanda and John< excellent breakfast

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, close to shopping
We stayed at Comfort Suites on 102 E. Herndon Ave, Fresno, CA on 2/17/12; 2/18/12 & 2/21/12. The staff was friendly, very helpful and so nice & friendly, check in was quick also. The breakfast lady kept the food supplied, everything filled, clean tables and plently of juice & coffee. She was also polite, friendly and always had a smile. The folks are a true asset to your hotel. This hotel is one of the very few who made us feel welcome and were happy to have us stay here. Keep up the great work and acknowledge these employees-they earn it.

Posted by , from Lake Havasu City, AZ, USA on Feb 22, 2012

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4 out of 5

Enjoyed Stay!

The staff was very friendly and helpful. Room was nice. Breakfast was very good. We stayed on the 2nd floor and hauling all of our luggage up the stairs was difficult. Pool and hot tub was nice.

Posted by on Aug 23, 2006

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4 out of 5

Better than I expected

I was pleasantly surprised by the facilities. Second floor gets more privacy. Breakfast was good...tea, coffee, etc are available 24-7. Suites have a microwave, refridgerator, ironing board/iron...more than other places. Overall, I enjoyed my stay.

Posted by on Aug 7, 2006

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About the Quality Inn & Suites Fresno Northwest

Location 5455 W Shaw Ave, Fresno, CA 93722

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served on weekdays. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. The business-friendly Quality Inn & Suites Fresno Northwest also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Fresno hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 2 levels
  • 420 sq ft of conference space
  • 39 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Fresno Yosemite Intl. Airport (FAT) (21.5 km / 13.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Fresno Northwest offers 69 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Cash Breakage deposit: USD 300 per stay
  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Fresno
  • Comfort Inn Hotel Fresno
  • Comfort Inn Fresno Hotel
  • Fresno Comfort Inn
  • Quality Fresno
  • Quality Inn Suites
  • Quality Inn & Suites Fresno Northwest Hotel
  • Quality Inn & Suites Fresno Northwest Fresno
  • Quality Inn & Suites Fresno Northwest Hotel Fresno

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.