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4.3 out of 5

"A real deal when it comes to what one expects from a 5 stars hotel. Even more, it has the perfect balance of feeling at a castle but with the commodi ... " More

By a verified traveler on Sun 16 Apr 2017

Hotel Description

Family-friendly boutique hotel with restaurant

In regional park

You'll be within 3 miles (5 km) of Opel-Zoo and 6 miles (10 km) of Taunus Nature Park Information Centre with a stay here. Taunus and Jahrhunderthalle are within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, a fitness center, and a bar/lounge. Families will appreciate the onsite laundry facilities and supervised childcare. There's no skimping on freebies - guests receive free WiFi, free valet parking, and a free area shuttle.

Free WiFi, plasma TVs

The 61 individually decorated guestrooms offer free WiFi and 24-hour room service. Other amenities include free minibar items, sitting areas, and plasma TVs with cable channels.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$228* Per night/room Dec 20 - Dec 21

Single Room (Grand Park View)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Grand Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Schlosshotel Kronberg - Hotel Frankfurt ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Schlosshotel Kronberg - Hotel Frankfurt

Everyone (4)
2 out of 5

Not worth the crazy cost.

Pros: The property itself is beautiful and the room service dinner was quite good. There are lots of neat things to look at art, memorabilia, antiques.
Cons: Service. They are lacking in their service.
This property is absolutely jaw dropping gorgeous. Driving up is like entering a fairy tale. Upon entering however there are some issues with the service that do not leave you feeling like a princess. We had some confusion entering as the desk is not in sight and there is nothing pointing you in the direction you need to go to get you there. I ended up having to ask the coat check girl who finally led me to the hidden destination. When we finally found the front desk I was asked if we would like to have dinner in the dining room and then when I said yes was quickly told too bad they were full. Um... well, ok...why did you ask then? I booked a room that was supposed to have two "double beds." I was expecting either two kings or two queens but instead I got one king size and one fold out couch (torture device) and a cot. The couch was not a comfortable couch and to call it a bed is laughable. It was honestly the WORST pull out couch I have ever seen as far as comfort. The bathroom is huge and had a fantastic tub worthy of soaking in for hours and a nice separate shower. The real disappointment was at breakfast the morning we left. We ordered room service for 6:30am which was a choice on their door request form. We had to be at the airport by 8:00am so we were hoping to eat and run. At 7:05am we called to check on our breakfast and were told that it would not be available until 7:30am and they were sorry for the miscommunication. Miscommunication? I circled a time...

Posted by , from Dallas TX on Dec 18, 2017

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5 out of 5

Staying at a castle

A real deal when it comes to what one expects from a 5 stars hotel. Even more, it has the perfect balance of feeling at a castle but with the commodities of needed technology.

Posted by on Apr 16, 2017

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5 out of 5
Excellent!!!! A step back in time!!!! Excellent service!!!!!

Posted by on Apr 16, 2017

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5 out of 5

Beautiful hotel , close to the airport

Pros: The character,was a beautiful castle.
Cons:
The day we were leaving,my adult son went to the reastaurant for a early breakfast,he waited 45 minutes for his omelette , complained to the matrede only to find out his omelette was given to a customer who arrived only ten minutes earlier.There were 3 people in the reastaurant when he ordered,this is unacceptable for a five star hotel and considering the price for the rooms,expected better.

Posted by , from Michigan on Sep 16, 2015

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About the Schlosshotel Kronberg - Hotel Frankfurt

Location Hainstrasse 25, Kronberg, HE 61476

Renovations + Closures

This property is closed from November 1 2020 to November 5 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and a library are also featured at the luxury Schlosshotel Kronberg - Hotel Frankfurt. The hotel can provide concierge services, limo/town car service, and wedding services. Limited free parking is available on a first-come, first-served basis. This 5-star Kronberg hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • Built in 1893
  • Dining venue
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Frankfurt Intl. Airport (FRA) (34.1 km / 21.2 mi)
  • Train station: Königstein Station (5.2 km / 3.2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Schlosshotel Kronberg - Hotel Frankfurt offers 61 accommodations with free minibar items and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10:30 AM.

Schlossrestaurant - Overlooking the golf course and garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.

Jimmy s Bar - Onsite restaurant. Reservations are required. Open daily.

Victoria Lounge - Overlooking the golf course and garden, this restaurant serves light fare only. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf driving range on site
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments.

  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: EUR 35 per person (approximately)
  • Airport shuttle fee: EUR 110 per vehicle (roundtrip)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Schlosshotel Kronberg Hotel
  • Schlosshotel Hotel
  • Schlosshotel Hotel Kronberg
  • Schlosshotel Kronberg
  • Schlosshotel Kronberg Hotel Im Taunus
  • Schlosshotel Kronberg Hotel Kronberg Im Taunus
  • Schlosshotel Kronberg Im Taunus
  • Schlosshotel
  • Schlosshotel Kronberg Hotel Frankfurt
  • Schlosshotel Hotel Frankfurt
  • Schlosshotel Kronberg Frankfurt
  • Schlosshotel Frankfurt
  • Schlosshotel Kronberg Hotel Frankfurt
  • Schlosshotel Kronberg - Hotel Frankfurt Hotel
  • Schlosshotel Kronberg - Hotel Frankfurt Kronberg
  • Schlosshotel Kronberg - Hotel Frankfurt Hotel Kronberg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.