Heartland Hotel Glacier Country

3.5 star property
3.5-star eco-certified hotel with free WiFi

Choose dates to view prices

Photo gallery for Heartland Hotel Glacier Country

Free WiFi, bed sheets
Bar (on property)
Shower, free toiletries, hair dryer, towels
Lobby
Aerial view

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
39-45 Main Road, Fox Glacier, 7886
  • Fox Glacier Glow Worm Forest
    ‪3 min walk‬
  • Lake Matheson
  • Fox Glacier

Room options

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room King

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Interconnecting Room 1 Double + 2 Singles

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room Queen

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Interconnecting Room 1 Queen + 2 Singles

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Interconnecting Room 1 Double + 2 Singles

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Connecting Rooms With One Queen And Two Single Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Fox Glacier

In Fox Glacier .You'll be steps from Fox Glacier Glow Worm Forest and a 5-minute walk from Te Wahipounamu. Lake Matheson and Lake Gault are also within 6 miles (10 km).

What's nearby

  • Fox Glacier Glow Worm Forest - 3 min walk - 0.2 miles
  • Peak Viewpoint - 16 min drive - 6.6 miles
  • Westcoast Wildlife Centre - 18 min drive - 15.6 miles
  • Glacier Hot Pools - 19 min drive - 15.9 miles
  • Waiho Hot Tubs - 19 min drive - 15.9 miles

Getting around

  • Hokitika (HKK) - 145 min drive

Restaurants

  • ‪Matheson Cafe - ‬5 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬1 min walk
  • ‪Betsey Jane Eatery & Bar - ‬5 min walk
  • ‪White Pub Cafe and Bar - ‬1 min walk
  • ‪Cafe Neve - ‬1 min walk

About this property

Heartland Hotel Glacier Country

3.5-star eco-certified hotel with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Heartland Hotel Glacier Country also features tour/ticket assistance and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Fox Glacier hotel.

  • 51 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heartland Hotel Glacier Country offers 51 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Satellite television is provided.

Bathrooms include showers. This Fox Glacier hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: NZD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Glacier Country
Heartland Glacier Country Hotel
Heartland Hotel Glacier Country
Heartland Hotel Fox Glacier
Heartland Glacier Fox Glacier
Heartland Hotel Glacier Country Hotel
Heartland Hotel Glacier Country Fox Glacier
Heartland Hotel Glacier Country Hotel Fox Glacier

Frequently asked questions

How close is Heartland Hotel Glacier Country to the airport?

Heartland Hotel Glacier Country is 99 mi (145-min drive) away from the Hokitika (HKK) airport, the closest popular airport to the property.

How much does it cost to stay at Heartland Hotel Glacier Country?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Heartland Hotel Glacier Country on May 26, 2025 start from $59.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heartland Hotel Glacier Country have an airport shuttle?

Airport shuttle services are not available at Heartland Hotel Glacier Country.

How close is Heartland Hotel Glacier Country to the beach?

This hotel is 13.1 mi (36-min drive) from Gillespies Beach.

Does Heartland Hotel Glacier Country offer free breakfast?

Free breakfast isn’t provided at Heartland Hotel Glacier Country, but cooked-to-order breakfast is offered for a fee of between NZD 15.00 and 30.00 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Heartland Hotel Glacier Country?

No, there is no casino at this hotel.

What time is check-in at Heartland Hotel Glacier Country?

Check-in start time: 2 PM; Check-in end time: 8 PM.

Is there free parking at Heartland Hotel Glacier Country?

This hotel offers free self parking.

Does Heartland Hotel Glacier Country have a pool?

Heartland Hotel Glacier Country does not have a pool.

Does Heartland Hotel Glacier Country have a restaurant?

Yes, there is a restaurant on site.

Does Heartland Hotel Glacier Country have a spa?

There are no spa services available at this hotel.

How close is Heartland Hotel Glacier Country to downtown Fox Glacier?

Heartland Hotel Glacier Country is 4.1 mi away from Fox Glacier.

Heartland Hotel Glacier Country Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 139 reviews
Rating 8 - Good. 46 out of 139 reviews
Rating 6 - Okay. 43 out of 139 reviews
Rating 4 - Poor. 17 out of 139 reviews
Rating 2 - Terrible. 9 out of 139 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Daryl

Traveled with group
Liked: Cleanliness, staff & service
Good all round hotel in Fox … only real complaint, apart from no (open) restaurant on site, was the noise from other rooms … apart from that very pleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

Parinaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely staff. Abi ,the manager was so accomodating . The room was clean , comfy and quiet. They offered everything that you would need for a pleasant stay. Highly recommend this gem !
Stayed 1 night in Jan 2025

8/10 Good

Zafar, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Fox Glacier is a very small town so don’t expect much in terms of either hotel or restaurant options. This hotel is a nice spot with friendly/helpful staff and clean, modern rooms. Only (small) complaint about the room I had is that the bathroom is very small (but otherwise functional).
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Stayed 3 nights in Dec 2024

8/10 Good

Felicity

Traveled with partner
Disliked: Staff & service
Stay was pretty good, the chap on reception who greeted me on arrival was rude and not welcoming. We had an issue with the tv remote not working properly, and he refused to give my husband new batteries instead making sure that it worked which is fair. He stood in front of the tv and it worked, but wouldn’t work 3 feet away. Was a rude twerp and not suited to front of house work.
Stayed 1 night in Jan 2025

6/10 Okay

Vaughan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place to stay but we left a very expensive pillow and some medication in the room which we rang and asked about immediately but there has been no help to try and find those items / get them returned - assume taken possession of by the cleaners or staff
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot
Stayed 2 nights in Mar 2024

2/10 Terrible

Heather

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very old dated dirty. Staff not friendly at all. The bathroom had been done up but not well. Door lock didn’t work properly. Very few car parking spaces. I wouldn’t recommend this place to anyone.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a general state of disrepair. Exterior is dirty and in need or repairs to walls and flooring. Walls are thin and main door had a gap in the frame which made the room noisy. No Netflix 😥 A lack of a ramp means heavy luggage has to be hauled up the stairs 😱
Stayed 2 nights in Jan 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a great place. Right on the main road. Staff was very friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Antoinette

Traveled with partner
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Graeme

Stayed 1 night in Jan 2024

8/10 Good

Majdi

Liked: Room comfort

A Rustic Retreat in the Footsteps of Giants

The Heartland Hotel is a place where time seems to slow down and nature takes center stage. My recent stay there was a delightful mix of charming quirks and unexpected gems. The hotel wears its age with pride, within its weathered walls lies a warmth that seeps into your bones. My room was a bit small but comfortable and you can relax after a day of trekking through glacial valleys. The hotel's location is a short stroll to a hidden glow worm forest. the area has a very Limited dining options unlike franz Josef. the hotel is perfect for outdoor enthusiasts who value rustic charm and nature's raw beauty.
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and welcoming

Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided. The shower gel, shampoo etc. were also really good quality! I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Stayed 2 nights in Jan 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful. Speacial mention of Ivan ,lovely friendly guy.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good - WiFi excellent - tv choice poor should at least have a news channel available.
Stayed 1 night in Jan 2020

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service! Good location!
Stayed 1 night in Dec 2019

10/10 Excellent

Mina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

Good
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were placed in a building and room that was not represented in your photos It is across the street from their building which is now closed for the season Our room was inferior to what was represented and more costly than most in NZ
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to visit ,too bad our helicopter was cancelled due to weather conditions ,however we used that time to explore by running at Te Weheka walkway and Lake Matheson.
Stayed 1 night in Mar 2019