6/10 Aceptable
liz s.
16 may. 2025
Boca Visit
Home is in a great location, close to the beach and great restaurants. Highly recommend Pops fish market!!! Amazing!The home itself is nice. Before I booked, I asked about the pool being heated and the if the hot tub was working. I was assured of both. Once we arrived we found out the pool was not heated from May 1st on thru the summer. We arrived April 29th. I understand the pool warms up during the summer month, but at this point it was still cool.. So that was disappointing.We also found out upon arrival that the hot tub is an extra 25 per day. This is not in the listing, which is somewhat shady. Apparently it’s in the contract, which I did not get until arrival. One of the reasons we booked the home was for the hot tub.so I agreed to the extra 100. Unfortunately there were several issue with the hot tub, it never got warmer than the pool. It is all controlled by the owner remotely. So after many messages back and forth with the rental agency, I said if we’re not able to enjoy the hot tub, please refund the 100, which they did. My biggest frustration is be up front and clear about additional pricing and when asked a specific question answer with all information. I will say the rental company was always quick to respond.
liz s.
Se hospedó 4 noches en abril de 2025