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Relais Martinez Florence

Apartment near Piazza di Santa Maria Novella in Florence

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Photo gallery for Relais Martinez Florence

Deluxe Apartment, 1 Bedroom, City View (5 people) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Deluxe Apartment, 1 Bedroom, City View (5 people) | Bathroom | Shower, free toiletries, hair dryer, bidet
Deluxe Apartment, 1 Bedroom (5 people) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Deluxe Apartment, 1 Bedroom (6 people) | Living area | LCD TV
Deluxe Apartment, 1 Bedroom, City View (5 people) | Bathroom | Shower, free toiletries, hair dryer, bidet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Dei Servi, 9, Florence, FI, 50122
  • Piazza del Duomo
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪3 min walk‬
  • Uffizi Gallery
    ‪10 min walk‬
  • Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom, City View (5 people)

Deluxe Apartment, 1 Bedroom, City View (5 people) | Iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, City View (5 people)

  • 807 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 1 Bedroom (5 people)

Deluxe Apartment, 1 Bedroom (5 people) | Living area | LCD TV

Deluxe Apartment, 1 Bedroom (5 people)

  • 753 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom (6 people)

Deluxe Apartment, 1 Bedroom (6 people) | Iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom (6 people)

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

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About the neighborhood

Florence

Historic Centre of Florence stay.A stay at this Historic Centre of Florence apartment places you steps from Piazza del Duomo and a 5-minute walk from Cathedral of Santa Maria del Fiore. Uffizi Gallery and Ponte Vecchio are also within half a mile (1 km).
View more Apartments in FlorenceOpens in a new window

What's nearby

  • Piazza del Duomo - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 3 min walk - 0.2 miles
  • Uffizi Gallery - 10 min walk - 0.5 miles
  • Piazza di Santa Maria Novella - 10 min walk - 0.6 miles
  • Ponte Vecchio - 10 min walk - 0.6 miles

Getting around

  • San Marco University Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk
  • Florence Airport, Peretola (FLR) - 35 min drive

Restaurants

  • ‪Caffé Ricasoli - ‬2 min walk
  • ‪Le Botteghe di Donatello - ‬2 min walk
  • ‪Panini Toscani - ‬2 min walk
  • ‪Ok Bar - ‬2 min walk
  • ‪Osteria Giglio d'Oro - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Relais Martinez Florence

Apartment near Piazza di Santa Maria Novella in Florence
Relais Martinez Florence offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi.

This Florence apartment is smoke free.

  • 1 floor
  • 10 guestrooms or units
  • 2 buildings
  • Tour and ticket information
  • Elevator
  • No smoking on site
Relais Martinez Florence offers 10 air-conditioned accommodations with espresso makers and coffee/tea makers. Accommodations offer separate sitting areas. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels.

Languages

English, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping service
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 floor
  • 10 units
  • 2 buildings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
  • Service fee: EUR 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Relais Martinez
Relais Martinez Apartment Florence
Relais Martinez Florence
Relais Martinez Florence Apartment
Relais Martinez Apartment
Relais Martinez Florence Florence
Relais Martinez Florence Apartment
Relais Martinez Florence Apartment Florence

Frequently asked questions

How close is Relais Martinez Florence to the airport?

Relais Martinez Florence is 6.2 mi (35-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at Relais Martinez Florence?

As of Jun 9, 2025, prices found for a 1-night stay for 2 adults at Relais Martinez Florence on Jun 16, 2025 start from $286.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Relais Martinez Florence have an airport shuttle?

Airport shuttle services are not available at Relais Martinez Florence.

Does Relais Martinez Florence offer free breakfast?

Relais Martinez Florence does not offer free breakfast.

Is there a casino at Relais Martinez Florence?

No, there is no casino at this apartment.

What time is check-in at Relais Martinez Florence?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Relais Martinez Florence?

Free parking is not available at this apartment.

Does Relais Martinez Florence have a pool?

Relais Martinez Florence does not have a pool.

Does Relais Martinez Florence have a spa?

There are no spa services available at this apartment.

How close is Relais Martinez Florence to downtown Florence?

Relais Martinez Florence is 0.4 mi away from Florence.

Relais Martinez Florence Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 77 reviews
Rating 8 - Good. 27 out of 77 reviews
Rating 6 - Okay. 11 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 7 out of 77 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Arthur

Traveled with family
Disliked: Cleanliness, amenities
Where do I start we were given cut up table cloths to be used as towels one per person for 3 nights White blanket had blood stain (no not wine) sofa, bed sheeting had crumbs, pubic hairs, etc. There was one roll of toilet paper no paper towels at all One television for three sleeping areas The only access to the one bathroom was through the master bedroom Outside of apt in main hall was a active water leak from bathroom above so a constant puddle on floor Definitely would not stay again and I go to Italy every two years
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome in Florence

Excellent location, pretty apartment: spacious, well kept, impeccable.
Stayed 2 nights in Sep 2019

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Perfect Nights in Florence

My wife and I and my daughter spent 5 nights at a beautiful Relais Martinez apartment on via Gino Capponi very close to the center of Florence. I really didn't know what to expect as I was originally looking for a hotel. Our place was a fully furnished apartment with 2 beautiful bathrooms and a fully outfitted kitchen with a dishwasher and washing machine. What a great experience. So much better than staying at a hotel.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Spacious and great location. Secure. Air condiitoned and free Wifi. Laundry facilities in unit. Full.kitchen with fridge and freezer. Funny smell in building which partially carried over into the unit. Unit was dated. Only one bathroom for 5 located off the master BR.
Stayed 4 nights in Aug 2019

10/10 Excellent

CortnaeD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This apartment was on the perfect location to get to everything. It was spacious and just right for our family of 5 (2 teens and a tween). But the best part was Carlos. He was quick to respond to any messages and arranged for taxi for us for our early morning tours. We recommend this property 100%.
Stayed 4 nights in Aug 2019

2/10 Terrible

A, Vancouver, ca

Traveled with partner
Disliked: Cleanliness
The apartment was nothing like the photos, it ruined our experience in Florence. The cooking pots/water boilers were old and dirty. It’s close to restaurants and attractions which was good.
Stayed 2 nights in Apr 2018

10/10 Excellent

Magne André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and amazing location in the heart of Florence. Excellent and very helpful service.
Stayed 2 nights in Jul 2018

2/10 Terrible

Jo, San Francisco, California

Disliked: Staff & service, property conditions & facilities, room comfort
We stayed at the RMF for 2 weeks in February. They charged us before we arrived for the full two weeks -- which had been agreed upon. They charged us for the full amount again 3 days before we left. They agreed that they had done this, yet despite numerous promises and commitments to refund us, here we are at the end of May, and still not re-fund. We have finally had to appeal to Visa. I do not recommend this hotel/apartment. And if you do go and stay with them, watch your pocket book and their charges -- even the hotel tax, which you have to pay in cash in advance, without a receipt!!.
Stayed 15 nights in Jan 2018

10/10 Excellent

Henry, Stratford upon Avon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent apartment in the centre of Florence

This is an exceptional property in the centre of Florence just a short walk from all attractions, restaurants and bars. Would highly recommend to anyone.
Stayed 3 nights in Jan 2018

10/10 Excellent

Hugh, Kent, England

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

It's an apartment building, not a hotel

I would have preferred a hotel to an apartment. Carlo was most efficient and professional in meeting me and showing me round the apartment. The apartment building is close to all the sights. The view of the Duomo Dome from my top floor apartment was wonderful. But there were electrical problems in the apartment requiring an electrician. Again, Carlo was very efficient in his quick response. The problems were difficult to solve so I had to move apartments. The second apartment did not have a view, and also had some electrical problems. The shower door in the second apartment did not close correctly. These problems should have been checked and solved before I arrived.
Stayed 5 nights in Oct 2017

10/10 Excellent

Luz, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is located downtown. Very convenient

It was just great. Very comfortable, clean, etc. Excellent
Stayed 2 nights in Aug 2017

8/10 Good

michelle, phila, pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment in center of all the attractions.

Carlos was kind and easy to work with. it could be a problem to get in if you arrive at odd hours as this is an apartment and not a typical hotel with lobby and staff. Bring your own shampoo and toiletries. Blow dryer, laundry and dishwasher all great!

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Nice ground floor apartment.

Nice apartment on the ground floor. The owner was very accommodating and helpful. Recommended improvements would be: The apartment was a little too warm and we couldn't adjust the temperature, the sofa bed would not fold up, and the building we thought we booked was full so we were moved into another building when we arrived.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great appartment

Perfect quiet street, very helpful staff.Carlo went out of his way getting us taxis everyone we needed them etc.

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant experience. The person who checked us in was polite and helpful. The apartment was centrally located everything from shops,bar,restaurants and train station are just within walking distant. The only issue that marred the experience was the physical location of the apartment is about 15 or 20 metres away from what was marked on Google Maps. We were somewhat confused when we first arrived.

10/10 Excellent

angeline, rochester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Perfect base and chill out spot to return with the family. Local to attractions and food shops. Management happy to recommend local places to eat that were off the tourist path. Also accommodating in supplying additional pillows etc

8/10 Good

Alexandrea

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

olfeo, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable experience!

no lobby just a big door on a busy street down street from Duomo. Sidewalk is 18 inches wide, arrived by taxi with large suitcase and small valise, the latter was stolen has I was searching for entrance. Finally a messenger came with key to door, but this was not residence I was to be in. However since the other residence(different address) had a stairway and I had an injured leg they made room at this no louge residence which had an elevator.

10/10 Excellent

Megan, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, fantastic view!

Great location, the flat had all the amenities we needed and less than 5 minutes from the Duomo. Don't leave before trying the gelato from the shop next to the entrance to the apartment!

10/10 Excellent

Norma J, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT EXCELLENT

This an awesome place to stay. It is close to everything. Perfect condition. I would come here again. We give it our highest rating

8/10 Good

Alfredo, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

R.M. recommends GALILEO 2000

We were supposed to stay there but we did not because of some problem they had . They booked us at another b&b close by , which offered some sort of breakfast at a restaurat outside for 5€. We were told late of the changes so no arrangements could be made for transportación prevewsly and siutcases had to be dragged for 2 cobble stoned blocks . The other place was great , hence the title .

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities

Great Place to Stay in Florence

I spent two nights with my parents in this lovely apartment hotel just literally minutes away from Duomo. The neighbourhood has everything a traveller needs...many restaurants, coffee shops, shops, and best of all, a very decent supermarket just across from the street. Although it is necessary to arrange with the owner for a specific check-in time, with all these shops and restaurants around, it is very easy to spend a few minutes waiting for him to come. The apartment has one bedroom for two adults and another sofabed in the living area. The apartment has everything one expects to find in a home, and almost everything is provided. I highly recommend this place for anyone who plans to spend a few days to a few weeks in Florence. The only word of advice is to try to get a train that stops at Florence Santa Maria Novella, because the other train station is rather difficult to catch a taxi back to the hotel.

10/10 Excellent

Fiona, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Apartment in the Heart of Florence

We walked everywhere. Literally one minute from Il Duomo, less than ten minutes from Ponte Vecchio & Uffizi Gallery. Accademia Gallery is in the street that is parallel to the apartment. There are numerous trattorias that are fairly good in Via dei Servi too. The apartment itself was fantastic. Very clean, excellent air conditioning and wifi that actually works! The service was also good. Representative met us outside the apartment as arranged. I could never get fed up of the view of Il Duomo from the apartment. Really good.

10/10 Excellent

s & b, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic apartment in the heart of Florence.

A really great location, as this is an apartment you have all the comforts and freedoms you would have from you're own home, without constraints placed upon you by hotels. Carlos was a great point of contact.

2/10 Terrible

Janice, Fort Lauderdale, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at Relais Martinez Florence!!

It was the worst experience ever. The A/C never worked. When I called the property manager he had his phone turned off. Our electricity went out and we had no power for 6 hours so we had to open the windows and because there was a bar across the street it was noisy all night long. They said we would have a washer and dryer and there was only a washing machine so our clothes after two days were still wet. We finally got ahold of the property manager at 3:00 p.m. the next day and he said it was to late for him to come over and fix the a/c. We sent them a letter and they sent us the worst response letter you could ever imagine. They said they would call the police on us if we gave them a bad review. I do not recommend anyone ever staying at this place. We had the worst two days ever!!!