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Relais Hotel Centrale - Residenza D 'Epoca

4-star property
Via dei Conti 3, Florence, FI 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 4 Travelocity Reviews

"Hotel is located just off of the Duomo square and San Lorenzo and only a few blocks from the train station. Excellent location close to everything. ... " More

By a verified traveler on Thu 26 Sep 2019

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Palazzo Vecchio

City center stay

At this Duomo hotel, you'll be well placed to visit Medici Chapels and San Lorenzo Church, both steps away. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within half a mile (1 km).

Free breakfast

This hotel features a health club and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Guests will appreciate free perks like full breakfast and WiFi in public areas.

Free Internet, comfy beds

The 35 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include 24-hour room service, minibars, and flat-screen TVs with satellite channels.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$97* Per night/room Aug 19 - Aug 20

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Relais Hotel Centrale - Residenza D 'Epoca ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Relais Hotel Centrale - Residenza D 'Epoca

Everyone (3) Family (1)
5 out of 5

Posted by on Oct 25, 2019

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Comment from Hotel Management

Nov 2, 2019 by Hotel Menagement

Dear Guest, Thank you for your review. We are glad to know you enjoyed your stay in Relais Hotel Centrale and hope to welcome you back in the future.

5 out of 5
Hotel is located just off of the Duomo square and San Lorenzo and only a few blocks from the train station. Excellent location close to everything. Staff spoke great English and was helpful. Breakfast included both hot and cold options and brewed coffee which can be hard to find in Italy. My only complaint is that there was not a coffee or tea maker in the room so we had to go to breakfast to get coffee.

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 28, 2019 by hotel centrale

Dear Guest, we are happy to see you had good time and you enjoyed our hospitality, anytime you wish to come back we will be here for you. We also appreciate your constructive comment that will be shared with the team: feedback from guests is of utmost importance to us. Our best,

5 out of 5

Would absolutely come back!

Location: Everything... shopping, sightseeing, food, etc.
We chose this hotel because we had two days and a car. They have a private garage that can house the car (for an additional valet fee... but sooo worth it since there's no where to park in the center where the hotel is located) as well as a laundry service (again, worth it when you've had to wear the same clothing more than expected because Italy had an unexpected cold snap). Literally 3 small blocks from Il Duomo down a quiet cobblestone street so you are away from the bustling crowds and noise. Great security and very helpful front desk staff. Our room was cold and they told us that the heat was off because of the time of year (normally it would be warmer... remember that cold snap I mentioned?) so they gave us a space heater that really helped. Offered the most extensive and by far best continental breakfast experience out of all the hotels we stayed during our trip. You could get eggs, pancakes, and crepes made fresh if you wanted. I'm gluten-free and they had a lot of options and an entire area of clearly marked gluten-free items. The bed was fantastic. Great shower. Very clean. Elevator between floors if you didn't want to take the beautiful, winding stairs to your room. We would absolutely go back. Totally enjoyed this place!

Posted by , from Philadelphia, PA on Apr 29, 2017

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4 out of 5

Great Hotel in a Great Location

Location: Close to everything!
This hotel was great. Very convenient location. Firenze is a very walkable city anyway, but we were able to walk from the train station with our luggage with no problem and were only a few blocks from the Duomo. The hotel is on a side street, away from the noise of traffic and tourists, yet there are plenty of shops and eateries on the street which tend to be cheaper and less busy than the places on the main roads. The hotel itself was very clean and well-maintained. The staff was great and was very responsive to requests. We had a minor air conditioning mishap that was fixed immediately upon us notifying them of the problem. There are three things I care about when I book a hotel room - the wifi, the shower, and the breakfast. This place had perfect wifi service, where each room has their own unique login. I never had a problem logging in or staying connected. They even have a computer and printer in the lobby, so I would book my "skip the line" tickets at night and print them the next day before I left the hotel. The shower gets a B+, as it has a "rainfall" showerhead directly overhead in a very small space and it felt a little like I was being waterboarded whenever I tried to rinse my hair. The breakfast was awesome. They will cook you eggs, crepes, or any kind of fancy Italian coffee you want, plus there are many kinds of meats, cheeses, danishes, cereals, yogurts, and fruit. I never felt rushed (even though I'm a late riser and tend to show up at the last minute).

Posted by , from New York, NY on Aug 12, 2015

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About the Relais Hotel Centrale - Residenza D 'Epoca

Location Via dei Conti 3, Florence, FI 50123

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A health club, a library, and tour/ticket assistance are also featured at the family-friendly Relais Hotel Centrale - Residenza D 'Epoca. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Beaux Arts Florence hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • 180 sq m of conference space
  • Built in 1800
  • Full breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Peretola Airport (FLR) (6.8 km / 4.2 mi)
  • Train station: Florence Santa Maria Novella Station (1.2 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Relais Hotel Centrale - Residenza D 'Epoca offers 35 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to Covid-19, the breakfast room is closed. Breakfast is delivered to guestrooms.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 23 per day (in/out privileges)
  • Nearby parking fee: EUR 23 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrale Florence
  • Centrale Hotel
  • Relais Hotel Centrale - Residenza D 'Epoca Hotel
  • Hotel Centrale Florence
  • Centrale Dimora Storica Florence
  • Centrale Dimora Storica Hotel
  • Relais Hotel Centrale Florence
  • Relais Hotel Centrale - Residenza D 'Epoca Florence
  • Relais Centrale Florence
  • Relais Centrale
  • Relais Hotel Centrale - Residenza D 'Epoca Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.