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4.3 out of 5

"Great view of the Tennessee River and Wilson Dam. The 360 Grill on site was a very unique experience and the food was phenomenal. " More

By a verified traveler on Sun 21 Mar 2021

Hotel Description

3.5-star spa resort in East Florence

In historical district

Within a 10-minute walk of this East Florence resort, you'll find Renaissance Tower and River Heritage Park. Shoals Conference Center and Wilson Lake are also within half a mile (1 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 193 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include balconies, pillowtop beds, and Netflix.

Room, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$179* Per night/room Jul 5 - Jul 6

Room, 2 Queen Beds, Balcony, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Marriott Shoals Hotel And Spa ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott Shoals Hotel And Spa

Everyone (3) Couples (2) Family (1)
5 out of 5
Great view of the Tennessee River and Wilson Dam. The 360 Grill on site was a very unique experience and the food was phenomenal.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 21, 2021 by ag

We are so happy you enjoyed your stay! Thanks for the feedback!

5 out of 5
This was one of the most greatest experience i done ever had it goes fown ad a gold star in my book

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 13, 2021 by Heather Potts

I am so glad you enjoyed your time with us. Thank you for the feedback. We truly appreciate it.

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by KH

Thanks for staying with us, we appreciate your feedback!

5 out of 5
I was very pleased with everything about the hotel. It lived up to its 4 star rating!

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by KH

Thanks for staying with us, we appreciate your feedback!

5 out of 5

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 13, 2019 by KH

Thank you so much for your feedback!

1 out of 5
No parking. The restaurant turns into the local club. Staff are insulting, rude, unhelpful. Limited food options and food eaten poolside must be purchased onsite. Stay elsewhere, you will have a better stay.

Posted by on May 23, 2019

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Comment from Hotel Management

May 23, 2019 by Kelsey

I am very sorry that you experienced these issues during your stay. If you would like to get in touch with us we would be happy to do what we can to make this right.

4 out of 5

Best hotel in area, and near RTJ Golf courses

Pros: Close restaurants, Free Internet, Quiet
Cons: not much to do on the property itself.
Stay was nice. All rooms have balconies. One word of advice though if you are looking for the advertised "Tennessee River View". The hotel is set back much further from the River than I anticipated. There is a strip of Fed Gov TVA land (due to dam) between the hotel and River, with some fairly tall trees. To really have a good distant view of the river, get a room on as high a floor as possible, and on the East side of the hotel. Also, when you visit the Swampers Lounge, spend some time checking out all the memorabilia on the walls. A good bit of music history there from Fame Studios. If you don't know what that is, or have never heard of "the Muscle Shoals Sound", look it up.

Posted by on Sep 9, 2012

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5 out of 5

Wonderful hotel

Stayed three nights. My husband was here on business, I was not. All staff members that I came in contact with were very friendly and seemed genuinely interested in my welfare. Food at the Bronze restaurant was really good. Everything seemed freshly made from the breakfast through lunch. Would expect the same for dinner, we just happen to eat elsewhere. The swimming pool was really impressive: water slide, waterfalls, and an arch of water shooting into the pool. I was there alone, but other groups were there. A staffer brought toys for the kids and took pictures when asked. Rooms were clean and had plenty of space. Free wifi was available or you could pay a fee for a faster connection. Would definitely stay again.

Posted by on Aug 26, 2010

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5 out of 5

Onsite Dining

The cafe on site was okay. Service was not the best in the world.

Posted by on Jun 2, 2008

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5 out of 5

Awesome

Truly a wonerful experience at this world class resort in small Alabama town

Posted by on Jul 5, 2007

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About the Marriott Shoals Hotel And Spa

Location 10 Hightower Place, Florence, AL 35630

Property Features

Marriott Shoals Hotel And Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. A spa tub, a fitness center, and a sauna are also featured at the business-friendly Marriott Shoals Hotel And Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Florence resort is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Muscle Shoals, AL (MSL-Northwest Alabama Regional) (9.8 km / 6.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Marriott Shoals Hotel And Spa offers 193 accommodations with safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature down comforters. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. This Florence resort provides complimentary wired and wireless Internet access. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

360 Grille - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Swampers Bar and Grill - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 200.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 15.000 per person (approximately)
  • Airport shuttle fee: USD 20.00 per person (roundtrip)
  • Valet parking fee: USD 16 per day
  • Pet fee: USD 200.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Shoals
  • Marriott Shoals Florence
  • Marriott Shoals Hotel
  • Marriott Shoals Hotel Florence
  • Shoals Marriott
  • Florence Marriott
  • Marriott Florence
  • Marriott Shoals Hotel And Spa
  • Marriott Shoals Hotel Spa
  • Marriott Shoals Spa Florence
  • Marriott Shoals Hotel And Spa Resort
  • Marriott Shoals Hotel And Spa Florence
  • Marriott Shoals Hotel And Spa Resort Florence

You should know

  • Marriott Shoals Hotel And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.