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Hotel Palazzo Benci

3.0 star property
3-star hotel near Cathedral of Santa Maria del Fiore

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Photo gallery for Hotel Palazzo Benci

Terrace/patio
Property entrance
Free daily continental breakfast
Property entrance
Reception hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
Piazza Di Madonna Degli Aldobrandini 3, Florence, FI, 50123
  • Place, Cathedral of Santa Maria del Fiore
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

8.4 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Florence

Heart of Florence.At this Historic Centre of Florence hotel, you'll be well placed to visit Central Market and Piazza di Santa Maria Novella, both within a 5-minute walk. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within half a mile (1 km).

What's nearby

  • Cathedral of Santa Maria del Fiore - 3 min walk - 0.2 miles
  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Piazza del Duomo - 5 min walk - 0.3 miles
  • Ponte Vecchio - 10 min walk - 0.5 miles
  • Uffizi Gallery - 11 min walk - 0.6 miles

Getting around

  • Unità Tram Stop - 4 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
  • Florence Airport, Peretola (FLR) - 24 min drive

Restaurants

  • ‪Ciro & Sons - ‬1 min walk
  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Trattoria Da Guido - ‬2 min walk
  • ‪Vintage Cafe - ‬2 min walk

About this property

Hotel Palazzo Benci

3-star hotel near Cathedral of Santa Maria del Fiore
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel Palazzo Benci. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Florence hotel.

  • 35 guestrooms or units
  • 4 levels
  • Built in 1562
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Palazzo Benci offers 35 air-conditioned accommodations with minibars and safes. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:30 AM to midnight; EUR 30 per day; reservations required
  • Valet parking on site (EUR 30 per day)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (328 ft away; open 7:30 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash.

Property Registration Number IT048017A1VQS59YOU

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Benci
Palazzo Benci Florence
Palazzo Benci Hotel
Palazzo Benci Hotel Florence
Hotel Palazzo Benci Florence
Hotel Palazzo Benci
Hotel Palazzo Benci Hotel
Hotel Palazzo Benci Florence
Hotel Palazzo Benci Hotel Florence

Frequently asked questions

How close is Hotel Palazzo Benci to the airport?

Hotel Palazzo Benci is 4.7 mi (24-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

Does Hotel Palazzo Benci have an airport shuttle?

Airport shuttle services are not available at Hotel Palazzo Benci.

Does Hotel Palazzo Benci offer free breakfast?

Hotel Palazzo Benci offers free continental breakfast every day from 7:30 AM to 10 AM.

Is there a casino at Hotel Palazzo Benci?

No, there is no casino at this hotel.

What time is check-in at Hotel Palazzo Benci?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Palazzo Benci?

Free parking is not available at this hotel. Valet parking is available for EUR 30 per day.

Does Hotel Palazzo Benci have a pool?

Hotel Palazzo Benci does not have a pool.

Does Hotel Palazzo Benci have a spa?

There are no spa services available at this hotel.

How close is Hotel Palazzo Benci to downtown Florence?

Hotel Palazzo Benci is 0.4 mi away from Florence.

Hotel Palazzo Benci Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 81 out of 233 reviews
Rating 8 - Good. 88 out of 233 reviews
Rating 6 - Okay. 45 out of 233 reviews
Rating 4 - Poor. 10 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Skylar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I felt extremely uncomfortable during our stay. The receptionist, Boubicar, was clearly homophobic and treated us with disrespect. When I reported this to the manager, she was dismissive and didn’t seem to care. I would not recommend this hotel, especially to LGBTQ guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location in Florence. It’s five mins walk to the duomo and most all other tourist attractions. The area around the hotel is full of amazing restaurants and bars. The hotel itself is brilliant. Rooms spotless and nicely furnished. We were on fourth floor snd had a double room. Bed was comfortable and everything was clean. Breakfast was limited but again very nice. Room the breakfast is in is stunning with a beautiful arch. Would highly recommend and is totally worth what you pay for it. Also recommend the bar across the street as well!
Stayed 2 nights in Jul 2025

8/10 Good

Jaswant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy to access all tourist sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love love this hotel

The desk receptionist was always helpful in recommending restaurants and also very helpful with taxi’s etc. the breakfast was fantastic and the staff working breakfast were great!
Stayed 4 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very good staff. Good breakfest. Great location for dinning ,shopping, tourist activities.
Stayed 2 nights in Jun 2025

2/10 Terrible

Laureeann

Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 3 night stay. Booked a single but was given a double which was a nice surprise. Room was clean and nicely decorated. Bed was very comfortable and the shower had great water pressure. Really well situated. A five minute walk from the tra
Stayed 3 nights in Apr 2025

6/10 Okay

Janell

Stayed 2 nights in Sep 2024

10/10 Excellent

Zygmunt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Palazzo Benci very much. The staff were excellent and efficient without being obtrusive. Always willing to help. The room was perfect for my purposes and was clean and very comfortable. Most of the staff spoke English and so communication was not a problem. I would like to thank them all for making my stay so enjoyable.
Stayed 5 nights in Oct 2024

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in perfect location

Great hotel in a perfect location close to all the sights and train station. The staff were helpful and friendly. Breakfast was good and our room was very comfortable. Highly recommend
Stayed 3 nights in Oct 2024

8/10 Good

Hemsa, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff,, smells after rain
Stayed 1 night in Sep 2024

10/10 Excellent

James R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to everything. Clean and well run hotel in a busy city. Would stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Valdemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property near the train station ,the room was clean and very quiet
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 10 nights in Jun 2024

10/10 Excellent

Anke

Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect room

convenient location friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

gabe g

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities
All common areas were immaculate and welcoming. The triple room I booked had three single beds squeezed into it with little floor space-should have been a single, or double at the most! Bathroom was barely big enough for one person. The flushing mechanism on the toilet was broken so that it ran full flush continuously. The front desk said they were unable to do anything about it because it was a weekend. They did manage to make it less bad, but still a problem. When I asked for compensation of some kind, I was told no.
Stayed 2 nights in Sep 2022

10/10 Excellent

deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Clean rooms
Stayed 2 nights in Jun 2022

10/10 Excellent

Lorun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely book here again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in May 2022