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5.0 out of 5

"The property gave us an upgrade to a chain hotel the Ambassorri near the original scheduled hotel due to consolidating staff and tourist in their prop ... " More

By a verified traveler on Thu 25 Nov 2021

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Hotel Description

4-star hotel near Cathedral of Santa Maria del Fiore

City center stay

Within a 15-minute walk of this Santa Maria Novella hotel, you'll find Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella. Uffizi Gallery and Historic Center - Downtown are also within 2 miles (3 km).

Bar/lounge

This hotel features a bar/lounge, free WiFi in public areas, and dry cleaning. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Smart

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$217* Per night/room Apr 1 - Apr 2

Comfy

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Spacious

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfy, disability access

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room, No Windows

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

c-hotels Joy ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for c-hotels Joy

Everyone (1) Couples (2)
5 out of 5
The property gave us an upgrade to a chain hotel the Ambassorri near the original scheduled hotel due to consolidating staff and tourist in their properties due to COVID restrictions. It was very nice

Posted by on Nov 25, 2021

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Comment from Hotel Management

Nov 27, 2021 by db

Dear David , thank you for your choice and for having positively evaluated your experience in our hotel. We look forward to welcome you again in the future and we send you our best regards. Lapo Bonciani - Customers relations manager.

5 out of 5

The Best Place & Only Place For Me

Pros: Everything and everyone
Cons: Play the music through entire hotel
Location: Location is GREAT about 15-20 minute walk top to Duomo
OMG!! This place is THE BEST,!! It’s only a 3-5min walk from train station, Christian that was at the front desk is the GREATEST, HE REALLY HELPED OUT WHEN WE HAD A LITTLE CONFUSION CHECKING IN. He knows his hotel, the room was a little small but comfortable and very clean, but who came just to stay in the room. The rest of the staff was just as good and breakfast was OMG!!! Everything was fresh and good, but one of the best parts that had me smiling while I was eating, was the great soundtrack of music you get with the meal CLASSIC R&B #FIRE THIS PLACE IS GREAT I WON’T STAY ANYWHERE ELSE WHEN I’M IN FLORENCE/FIRENZE!!!! Christian GREAT JOB REALLY APPRECIATE MY STAY

Posted by , from NYC on Nov 25, 2017

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Comment from Hotel Management

Nov 30, 2017 by F. Vitone - Resident Manager

Dear Adam, we really thank for your nice review. We are happy you appreciated our quality, service and professionalism of our staff. Looking forward to welcoming you soon again, we remain, Yours Faithfully.

5 out of 5
Friendly staff

Posted by on Aug 28, 2023

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Comment from Hotel Management

Sep 7, 2023 by Franco Vitone - Resident Manager

Dear Tayssir,Thank you for your feedback and for the evaluation given to our hotel.Come back soon we will be happy to welcome you again.Best regards.

Property Features

C-hotels Joy offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front-desk safe, and an elevator. This 4-star Florence hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Porta al Prato Station (0.8 km / 0.5 mi)
  • Metro station: Alamanni - Stazione Santa Maria Novella Tram Stop (0.2 km / 0.1 mi)

Room Amenities

C-hotels Joy offers 54 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Deep soaking tub
  • Minibar
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • c-hotels Joy Hotel Florence
  • c-hotels Joy Hotel
  • c-hotels Joy Florence
  • c-hotels Joy Hotel
  • c-hotels Joy Florence
  • c-hotels Joy Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.