See all properties

The Chester Grosvenor

5.0 star property
5-star luxury hotel near Chester City Walls

Choose dates to view prices

Photo gallery for The Chester Grosvenor

Exterior
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Front of property - evening/night
Suite | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(45 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(53 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Chester

Heart of Chester.Within a 10-minute walk of the hotel, you'll find Chester City Walls and Chester Racecourse. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles
  • University of Chester - 12 min walk - 0.7 miles
  • Chester Zoo - 7 min drive - 2.7 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Caffè Nero - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Ristorante Sergio - ‬2 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

5-star luxury hotel near Chester City Walls
The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Similar properties

Breakfast, lunch and dinner served

Hotel Indigo Chester by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,001 reviews
$94 nightly
The price is $113
Oct 12 - Oct 13
Total with taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cribs (infant beds) are available for GBP 17.5 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

How close is The Chester Grosvenor to the airport?

The Chester Grosvenor is 5.2 mi (34-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at The Chester Grosvenor?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on Oct 22, 2025 start from $171.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Chester Grosvenor have an airport shuttle?

Airport shuttle services are not available at The Chester Grosvenor.

Does The Chester Grosvenor offer free breakfast?

The Chester Grosvenor offers free continental breakfast every day.

Is there a casino at The Chester Grosvenor?

No, there is no casino at this hotel.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

Is there free parking at The Chester Grosvenor?

Free parking is not available at this hotel. Self parking is available for GBP 15.00 per night, and valet parking for GBP 25.00 per night.

Does The Chester Grosvenor have a pool?

The Chester Grosvenor does not have a pool.

Does The Chester Grosvenor have a restaurant?

Yes, there are 2 restaurants on site. One of the dining venues will be closed seasonally each year from January 01 to January 10.

Does The Chester Grosvenor have a spa?

Pamper yourself with a day at Grosvenor Spa, where you can enjoy deep-tissue massages, mani/pedis, and body scrubs.

How close is The Chester Grosvenor to downtown Chester?

The Chester Grosvenor is 0.1 mi away from Chester.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Lovely hotel in a lovely city.
Stayed 2 nights in Jun 2025

8/10 Good

tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jun 2025

8/10 Good

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff are so lovely and helpful, I only gave it a lower rate as the bathroom needed a bit of attention although it was clean but shower was very old and slow draining (had to turn off shower few times to drain and resume showering) - not ideal especially for the price we paid. Other than that everything was simply superb. Please do not be offended by my comments. It is a constructive feedback and should not be taken any other way.
Stayed 1 night in Jun 2025

10/10 Excellent

Spencer

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to look quite dated inside now and somewhat tired. Drinks are a bit pricey to say the least.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 👌
Stayed 1 night in Jun 2025

10/10 Excellent

roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely immaculate hotel with excellent staff
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean, Staff are first Class
Stayed 1 night in Jun 2025

4/10 Poor

Melanie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly not at all good. I got very little sleep due to noisy air conditioning. The staff were lovely though.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and everything about this hotel is wonderful , from the delightful rooms , very attentive and joyful staff to the continental breakfast which is included .. Definitely will return again and again as i will be visiting family that way regularly .
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty much faultless. A traditional, exceptionally well staffed, hotel right in the heart of the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay at the Chester Grosvener Hotel. From the friendly and welcoming people at the reception through to the wonderful breakfast staff and the always helpful housekeeping staff, this was a 5 star experience.
Stayed 5 nights in Jun 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service lovely room
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is excellent

The hotel was lovely. Our only gripe was with Hotels.Com, who refused to allow us to move the booking and then lied to us about what the hotel had said to them. I will use the hotel again, but won’t be booking via Hotels.Com
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from the staff team. Nothing was too much trouble. Wonderful room and super comfy bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Mathew

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick efficient check-in, room was good and no noticeable noise from other guests or outside. We had the default continental breakfast, plenty pf options, good quality and suitably filling. Overall a successful stay.
Stayed 1 night in Jun 2025