- Check-in time starts at 2 PM
- Check-in time ends at 1:00 AM
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Riad Fès - Relais & Châteaux offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Service animals not allowed
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Debit cards
- Property confirms they are implementing guest safety measures
Guests will be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: MAD 1000
- Christmas Eve (24 December) Gala Dinner per child: MAD 580 (from 2 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: MAD 1700
- New Year's Eve (31 December) Gala Dinner per child: MAD 900 (from 2 to 12 years old)
- A tax is imposed by the city: MAD 34.10 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: MAD 240 for adults and MAD 140 for children (approximately)
- Airport shuttle fee: MAD 250 per room (one-way)
- Nearby parking fee: MAD 30 per night
- Late check-out fee: MAD 2000 (subject to availability)
- Rollaway bed fee: MAD 500.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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