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Riad Fès - Relais & Châteaux

5-star property
5 Derb Ben Slimane Zerbtana, Fes, 1-855-201-7819

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5.0 out of 5
Exceptional!
See all 2 Travelocity Reviews

"It isn't very often that one has a pefectly flawless experience at a small hotel but our stay at Riad Fes was just that -- pefect. They have attended ... " More

By a verified traveler on Mon 30 Mar 2009

Points Of Interest

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Hotel Description

Family-friendly 5-star riad near Blue Gate

In historical district

Within a 10-minute walk of this Fes El Bali riad, you'll find Blue Gate and Medersa Bou-Inania. Der Batha Museum and Nejjarin Fondouk are also within half a mile (1 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury riad. Families will appreciate barbecue grills and in-room childcare. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Free WiFi, iPod docks

The 32 individually decorated guestrooms offer free WiFi and iPod docks. TVs come with satellite channels, and other amenities include sitting areas and minibars.

Royal Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riad Fès - Relais & Châteaux ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Riad Fès - Relais & Châteaux

5 out of 5

Simply Perfect

It isn't very often that one has a pefectly flawless experience at a small hotel but our stay at Riad Fes was just that -- pefect. They have attended to every possibly detail and maintain an absolutely stunning riad. I cannot even recommend anything for improvement. It is truly wonderful.

Posted by on Mar 30, 2009

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5 out of 5

Simply Perfect

It isn't very often that one has a pefectly flawless experience at a small hotel but our stay at Riad Fes was just that -- pefect. They have attended to every possibly detail and maintain an absolutely stunning riad. I cannot even recommend anything for improvement. It is truly wonderful.

Posted by on Mar 30, 2009

Was this review helpful to you?

About the Riad Fès - Relais & Châteaux

Location 5 Derb Ben Slimane Zerbtana, Fes, 30110

Renovations + Closures

This property is closed from March 16 2020 to March 31 2021 (dates subject to change).

Property Features

Riad Fès - Relais & Châteaux offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this riad measures 388 square feet (36 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Riad Fès - Relais & Châteaux. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Smoking is allowed in designated areas at this Art Deco Fes riad.

  • 32 guestrooms or units
  • 3 levels
  • 5 buildings
  • 3 bars or lounges
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Built in 1900
  • Dining venue
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Fes (FEZ-Saiss) (16.6 km / 10.3 mi)
  • Train station: Fes Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Riad Fès - Relais & Châteaux offers 32 accommodations with iPod docking stations and minibars. These individually decorated accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Egyptian cotton linens
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Ambre - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the riad include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski lessons available nearby
  • Golf lessons available nearby
  • Ecotours nearby
  • Golfing nearby
  • Segway rental/tour nearby

Spa Services

Riad Fes by Cinq Mondes has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Minimum age to access spa is 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Riad Fès - Relais & Châteaux

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Periodic temperature checks are conducted on staff and temperature checks are available to guests.

  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Service animals not allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MAD 1000
  • Christmas Eve (24 December) Gala Dinner per child: MAD 580 (from 2 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1700
  • New Year's Eve (31 December) Gala Dinner per child: MAD 900 (from 2 to 12 years old)
  • A tax is imposed by the city: MAD 34.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MAD 240 for adults and MAD 140 for children (approximately)
  • Airport shuttle fee: MAD 250 per room (one-way)
  • Nearby parking fee: MAD 30 per night
  • Late check-out fee: MAD 2000 (subject to availability)
  • Rollaway bed fee: MAD 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fes Riad
  • Riad Fes
  • Fes Riad Hotel
  • Riad Fes Hotel Fes
  • Riad Hotel Fes
  • Riad Hotel Fes
  • Riad Fès Relais Châteaux Fes
  • Riad Fès Relais Châteaux
  • Fès Relais Châteaux Fes
  • Riad Riad Fès - Relais & Châteaux Fes
  • Fes Riad Fès - Relais & Châteaux Riad
  • Riad Riad Fès - Relais & Châteaux
  • Riad Fès - Relais & Châteaux Fes
  • Fès Relais Châteaux
  • Riad Fes
  • Fes Relais & Chateaux Fes
  • Riad Fès - Relais & Châteaux Fes
  • Riad Fès - Relais & Châteaux Riad
  • Riad Fès - Relais & Châteaux Riad Fes

You should know

  • Riad Fès - Relais & Châteaux offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Relais & Chateaux.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.