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DoubleTree by Hilton Stoke on Trent

Property class: 4
4-star Edwardian hotel with indoor pool

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

An indoor swimming pool with tiled walls, a tiled floor, and a glass door leading to a changing room.
A hotel exterior with a brick facade, outdoor seating area, and a DoubleTree sign.
A bar area with multiple taps, shelves of bottles, and glasses.
A spacious lobby with patterned chairs, a piano, and a glass entrance to a hallway.
A modern dining area with booths, tables, and chairs, featuring a mix of wood and fabric materials.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Place, Waterworld
    ‪2 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪18 min walk‬
  • Place, Regent Theatre
    ‪19 min walk‬
  • Airport, Manchester (MAN)
    ‪61 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a round mirror, and a TV.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a round mirror, and a window with curtains.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

A hotel room with a sofa bed, a small table, a lamp, and a window with curtains.

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 100 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a small table, a lamp, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A living room with a flat-screen TV, a lamp, and three framed pictures on the wall.

Junior Suite, 1 King Bed

  • 100 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a TV, a desk with a chair, a small table, and a sofa.

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a dining table with a chair, a lamp, and a window with curtains.

Deluxe Room, 1 Queen Bed with Sofa bed

  • 100 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a window with curtains, and wall-mounted artwork.

Family Room, 2 Queen Beds

8.8 out of 10
Excellent
(80 reviews)
  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Stoke-on-Trent

In Stoke-on-Trent .You'll find Waterworld and Etruria Industrial Museum and Heritage Centre within a 15-minute walk of this Stoke-on-Trent hotel. Mitchell Arts Centre and The Potteries Museum and Art Gallery are also within 2 miles (3 km).

What's nearby

  • Waterworld - 2 min walk - 0.1 miles
  • The Potteries Museum and Art Gallery - 18 min walk - 1.0 mile
  • Regent Theatre - 19 min walk - 1.1 miles
  • Victoria Hall - 4 min drive - 1.1 miles
  • Staffordshire University - 6 min drive - 1.9 miles

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪KFC - ‬12 min walk
  • ‪The Holy Inadequate - ‬15 min walk

About this property

DoubleTree by Hilton Stoke on Trent

4-star Edwardian hotel with indoor pool
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 129805 square feet (12059 square meters) and includes a conference center. Spa services, a vending machine, and a garden are also featured at the business-friendly DoubleTree by Hilton Stoke on Trent. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 129805 sq ft of conference space
  • 12059 sq m of conference space
  • Built in 1768
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, body wraps, and body scrubs.

Similar properties

A modern restaurant with a central seating area, multiple dining tables, and a variety of chairs.
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 812 reviews
$84 nightly
The price is $101
Nov 8 - Nov 9
Total with taxes and fees
Hilton Garden Inn Stoke on Trent

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

How close is DoubleTree by Hilton Stoke on Trent to the airport?

DoubleTree by Hilton Stoke on Trent is 36.2 mi (49-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on Nov 1, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Stoke on Trent have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Stoke on Trent.

Does DoubleTree by Hilton Stoke on Trent offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Stoke on Trent, but full breakfast is offered for a fee of between GBP 13.00 and 16.95 for adults, GBP 8.00 and 9 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Stoke on Trent?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Stoke on Trent?

Free parking is not available at this hotel. Self parking is available for GBP 7.50 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

DoubleTree by Hilton Stoke on Trent features an indoor pool. Guests can enjoy pool access from 6:30 AM to 8:00 PM.

Does DoubleTree by Hilton Stoke on Trent have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Stoke on Trent have a spa?

This hotel doesn't have a spa, but it does offer massages, body scrubs, and body wraps.

How close is DoubleTree by Hilton Stoke on Trent to downtown Stoke-on-Trent?

DoubleTree by Hilton Stoke on Trent is 0.2 mi away from Etruria.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly check-in is fantastic. Comfy beds, clean bathroom, and decent breakfast options.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff nice clean rooms
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disability parking 🅿️ easy access + room .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault hotel woll definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very comfortable beds, clean everywhere. We went half board and the £30 dinner allowance was great. The food was delicious (especially the lasagne), breakfast was phenomenal, great choice of hot and cold food. Swimming pool was lovely and the gym looked well equipped. Will definitely stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, nice hotel same about the clientele.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All round great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. We really enjoyed our short stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and do listen
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very welcoming and bubbly - gave us warm cookies!!! Room was clean and spacious. Breakfast was good and topped up regularly.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is not the quality of other Hilton hotels I have stayed at. It was disappointing, no air conditioning and a very tired pool.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good facilities, nice atmosphere.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional staff and all helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely big hotel room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Spotless and very friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, hotel was well presented and comfortable
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
You have to go looking for staff, reception desk and bar, all good when you find them. More light in the rooms is needed, controlled by the main switch, over the dresser and the main floor area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lovely clean hotel great location
Stayed 1 night in Sep 2025

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