In Faversham .Within a 10-minute walk of the apartment, you'll find Shepherd Neame Brewery and Stonebridge Pond. Also, Fleur de Lis Heritage Centre is within half a mile (1 km) and Shrine of St Jude is within 2 miles (3 km).
Hen and Stag parties are strictly not permitted due to neighbouring properties. Pets welcome - up to three dogs. Please note dogs are not permitted upstairs or on furniture. Please note pet fees are £35 per pet per week. Unlimited free parking in front of the house A security deposit of £900 is required at this property. Please note that this property is situated in a quiet neighbourhood area, as a result, please no noise after 10pm and all exterior doors/windows must be closed.
Property manager
Bloom Stays Holiday Letting Agency
Similar properties
The Chestnuts by Bloom Stays - sleeps 21 guests in 7 bedrooms
The Chestnuts by Bloom Stays - sleeps 21 guests in 7 bedrooms
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
Garden
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Pets
Pets are welcome
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.
Property is also known as
Customs House ideal for large family groups
Customs House Large house for groups of up to 20
Customs House Discounted Xmas/new Year FOR Group OF 6
Customs House SELECTED DATES DISCOUNTED FOR GROUPS OF 6
573346
Frequently asked questions
How close is Customs House by Bloom Stays, Large house for family groups of up to 20 to the airport?
This apartment is 65.2 mi (100-min drive) away from the London (SEN-Southend) airport, the closest popular airport to the property.
Does Customs House by Bloom Stays, Large house for family groups of up to 20 have an airport shuttle?
Airport shuttle services are not available at this apartment.
How close is Customs House by Bloom Stays, Large house for family groups of up to 20 to the beach?
This apartment is 7.4 mi (17-min drive) from Whitstable Beach and 9.4 mi (23-min drive) from Tankerton Beach. Don't forget your sunscreen!
Does Customs House by Bloom Stays, Large house for family groups of up to 20 offer free breakfast?
This apartment does not offer free breakfast.
Is there a casino at Customs House by Bloom Stays, Large house for family groups of up to 20?
No, there is no casino at this apartment.
What time is check-in at Customs House by Bloom Stays, Large house for family groups of up to 20?
Check-in begins at 3:00 PM.
Is there free parking at Customs House by Bloom Stays, Large house for family groups of up to 20?
Free parking is not available at this apartment.
Does Customs House by Bloom Stays, Large house for family groups of up to 20 have a pool?
This apartment does not have a pool.
Does Customs House by Bloom Stays, Large house for family groups of up to 20 have a spa?
There are no spa services available at this apartment.
How close is Customs House by Bloom Stays, Large house for family groups of up to 20 to downtown Faversham?
This apartment is 0.5 mi away from Faversham.
Customs House by Bloom Stays, Large house for family groups of up to 20 Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 14 out of 21 reviews
10 - Excellent
14
Rating 8 - Good. 6 out of 21 reviews
8 - Good
6
Rating 6 - Okay. 0 out of 21 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 21 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 21 reviews
2 - Terrible
0
9.4/10
Cleanliness
Reviews
10/10 Excellent
Catrine V., Norway
May 6, 2025
Liked: Cleanliness
Wonderful Faversham
A wonderful stay in Customs House in Faversham. A group of 20 people enjoying the house and the town. The house worked very well even full. We enjoyed the garden when we arrived, with pizzas from Papa Bianco and ate indoors later when the weather turned. We tested the wine bar and bought food from both the butcher and the cheese shop. Great pubs and a very nice triple market weekend. The train into Canterbury was very practical. All in all a perfect birthday celebration.
Catrine V.
Stayed 5 nights in May 2025
10/10 Excellent
Patricia H.
Jan 31, 2025
Liked: Cleanliness
Fabulous Faversham
Lovely large property for our group of 9 adults. Very comfortable, excellent cooking facilities. Near to the high street and walks but very peaceful. Faversham is a friendly place. Recommended
Patricia H.
Stayed 4 nights in Jan 2025
10/10 Excellent
Jan A.
Oct 29, 2023
Liked: Cleanliness
Customs House
We’ll equipped, comfortable, extremely clean and spacious property. The garden is great for young children with plenty of seating for adults. The area is lovely and interesting to explore. Nearby Whitstable is also great.
Jan A.
Stayed 7 nights in Oct 2023
4/10 Poor
Unity H.
Sep 27, 2021
Mixed!
The property was broadly as described although with less of the soft furnishings than in the pictures. It is a decent sized house, but slightly let down by the fact that there is nowhere to gather and sit beyond the dining room table. It is nice and the dining room is open plan. There is a room with a TV but no way you can fit all those staying into that room comfortably.
You must adhere to the no noise after 10pm rule. We forgot to do this on the first night and had a text from the property manager which we promptly responded to. However, the property manager then turned up at the house the next morning to remind us even though we had been in communication over the phone. This was fine but it felt like a slight invasion of privacy.
Some things to be aware of:
- It is really limited on some key items. The towels are tiny and I would advise bringing your own.
- We had no bin bags when we arrived. Some were dropped off but not enough and we could not throw all the rubbish away (more on this below).
- There was only one tea towel, so it is impossible to do all the washing up and putting away required over the weekend.
- There are no touches you would expect e.g. shower gel, some milk etc.
There were two broken chairs when we arrived which we were then charged for even though we were not responsible for breaking them, so if there is anything broken or out of place when you arrive you should send pictures to the property manager to avoid being taken advantage of.
It isn't made clear to you that you have to leave the house in the exact state you found it, this is hidden in the small print terms and conditions. We were charged an additional cleaning fee and the pictures they sent as proof were items that were washed up but not put away and extra rubbish we couldn't throw away because not enough bin bags were provided. We were tidying throughout the weekend but with a check out of 10am and those other things like not enough bin bags or tea towels it was impossible to leave it in the exact same way we found it and therefore got charged.
Overall, this is a nice place and good for gatehrins but the hidden extras we were charged for, the fact that this was expensive compared to the market anyway and the lack of acknowledgement of the mitigating circumstances, I would not stay here again.
Unity H.
Stayed 2 nights in Sep 2021
10/10 Excellent
Steve A.
Aug 23, 2021
Liked: Cleanliness
Lovely House for large group
This is a really nicely finished property, ideal for a large family gathering or for larger group trips away. Standard Quay is a fantastic location too.
Steve A.
Stayed 4 nights in Aug 2021
8/10 Good
Georga R.
Aug 8, 2021
Liked: Cleanliness
Lovely family stay in Aug 2021
Overall it was a lovely experience staying here at this property. It was a large family stay to celebrate my Mums 50th birthday. The house was lovely and clean and location was fantastic. Town is walking distance and a small pub, tea rooms, and a pizza place is a stones throw away. Bedrooms were all nice sizes and bathrooms all very clean.
Some of the rooms were not quite as pictured ie missing some soft furnishings such as scatter cushions etc. Very small living room area with sofas which aren’t very comfortable and without a TV which makes family time watching a movie etc quire difficult. The garden space and size is lovely with the sun on the garden almost all day. However would highly recommend the property purchasing some nicer/comfier garden furniture so that it can be enjoyed that bit more. Limited wrought iron seating is available whereas a comfier seating suite would mean being able to enjoy outdoor bbqs that bit more. We had a small toilet leak during our stay, as well as missing some linen for the sofa bed but Bloomstays were extremely responsive and had both resolved within the day! Overall a lovely experience with some minor details which, if resolved would make this a 5 star experience. Highly recommend Posilippo Italian.